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    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
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    1/10/2017 2/10/2017
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    US$170
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    Traveller (176)
    Room & Suite (97)
    Dining (37)
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    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    The Cornwall Hotel, Spa & Estate
    2,064 reviews
    #4 of 9 hotels in St Austell
     
    The Carlyon Bay
    1,578 reviews
    #1 of 9 hotels in St Austell
     
    The White Hart
    375 reviews
    #5 of 9 hotels in St Austell
     
    Premier Inn St. Austell Hotel
    976 reviews
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (506)
    There are newer reviews for The Pier House Hotel
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    111 - 115 of 501 reviews

    Reviewed 26 August 2016 via mobile

    My young daughter was stung by a wasp as we were about to walk down to the pebble beach. I needed cold compress to put on her finger as started to swell and to help relive the pain. We walked into hotel ran cold water...More

    2  Thank Kat O
    Reviewed 25 August 2016 via mobile

    Stayed, ate & drunk. Lovely little place to stay and enjoy any time of the year I would suggest. Busier now but not swamped! Rooms tastefully and ? Newly decorated. Lovely big shower room. Didn't get the sea view but request one - spectacular I...More

    1  Thank aggs12
    Reviewed 20 August 2016 via mobile

    A lovely hotel making the most of its location. Beautiful food in the restaurant however the whole night tainted by poor security. Unlike most hotels that I have used the doors are not secure unless locked. After a lovely meal we retired to our room...More

    1  Thank vhoopercat
    Response from PierHouseHotel, General Manager at The Pier House HotelResponded 31 August 2016

    Thank you for your comments – We would hope everyone staying at our hotel has a pleasant experience. We have a night porter on duty when the reception desk is closed. All outside doors are locked at 12 midnight. The security doors and locks fitted...More

    Reviewed 18 August 2016

    Upon arriving we were delighted with the setting. Charlestown harbour really is beautiful. Hotel reception is ok. Nothing good, nothing bad. reception staff very pleasant enough except we'd booked a sea view but when we arrived we were basically given a "tough, there isn't one"...More

    1  Thank James S
    Reviewed 18 August 2016

    Hotel room was comfortable slept great ,check in was great lady on reception the day of arrival was pleasant and very helpful ,breakfast was fine the older lady who seated us and was only to happy to show us to seats .etc etc was lovely...More

    1  Thank Sameagles
    The Cornwall Hotel, Spa & Estate
    2,064 reviews
    #4 of 9 hotels in St Austell
     
    The Carlyon Bay
    1,578 reviews
    #1 of 9 hotels in St Austell
     
    The White Hart
    375 reviews
    #5 of 9 hotels in St Austell
     
    Premier Inn St. Austell Hotel
    976 reviews
    #2 of 9 hotels in St Austell
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$149 - US$237 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, TripOnline SA, Priceline and Booking.com so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
    Add Photo Photos
    Traveller (176)
    Room & Suite (97)
    Dining (37)
    Pool & Beach (5)
    Hotel & Grounds (167)
    Bathroom (4)
    Nearby
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    Ask a question
    Questions & Answers
    david c
    24 February 2017|
    AnswerShow all 11 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    7 December 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    6 May 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "Not worth the money in every area."
    Read review
    "Ask for a sea view."
    Read review
    "Our family suite was well appointed and even roof views seemed to have floral troughs on the tiles to add..."
    Read review
    "sea view is the best and worth the extra 35 gbp"
    Read review
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