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The Pier House Hotel

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Traveller (229)
Room & Suite (114)
Dining (44)
Overview
Charlestown Road Harbour Front, Charlestown, St Austell PL25 3NJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Reviews (616)
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609 results
Traveller rating
343
160
55
23
28
Traveller type
Time of year
LanguageEnglish
343
160
55
23
28
Show reviews that mention
All reviews overlooking the harbour tall ship bistro menu spa bath fish pie the pub sunday carvery fantastic location eden project window seat single room rashleigh arms great room st austell no lift one night stay a sea view room
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1 - 5 of 609 reviews
Reviewed 1 week ago via mobile

A lovely bar/restaurant overlooking the harbour. Great to sit out on the terrace when the suns shining. Food delicious as are the teas/coffees. We had fish and chips which were fresh and tasty. Reasonably priced and good service. Well done.

1  Thank Anditwedz
Response from StAustellManagement, Manager at The Pier House HotelResponded 6 days ago

Thank you so much for the 5* review! We are so pleased to read such positive comments following your visit and we hope you return and visit us again one day soon!

Reviewed 1 week ago

We stayed at The Pier House Hotel for one night in October as part of a short break travelling around Cornwall. Finding the hotel was very straightforward and we were able to park up right outside to drop off our bags and check-in. We then...More

1  Thank Seamo
Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

Many thanks for the feedback provided following recent visit, it is always pleasing to receive positive feedback regarding the customer service provided, the view and location really is stunning. We look forward to welcoming you back very soon.

Reviewed 1 week ago

What is it that makes a 'Good Hotel'? The room? The prices? The restaurant? The staff? The answer is, of course, a combination of all of these. The Pier Hotel is at the end of the road down to Charlestown, go any further and you...More

1  Thank dolomede
Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

Thank you for your kind words, we are overjoyed that the staff have helped to make your stay all that more enjoyable, we hope we can welcome you back again in the near future.

Reviewed 1 week ago

I expected The Pier House to reflect the beauty and quality of this historic harbour - famously used as the backdrop for Poldark episodes. Unfortunately, although very pretty, the overall quality of experience matched that of a Travel Lodge stay. For £140 per night for...More

Thank Lesley S
Reviewed 2 weeks ago via mobile

My Husband and I stayed here for 2 nights, we had a superior dual aspect room with an incredible view. It was worth every penny. It was spotless, the staff were lovely as was the food. Highly recommend

1  Thank Tracy C
Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

Thank you Tracy for your 5* review. We are so glad you enjoyed your stay with us and we hope you return and visit us again soon.

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About
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since More 1920 and now incorporates the Harbourside Inn Public House since 2004. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Breakfast Available
Non-Smoking Hotel
Pool
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
US$127 - US$196 (Based on Average Rates for a Standard Room)
Also Known As
Pier Hotel St Austell
,
The Pier Hotel
Location
United Kingdom > England > Cornwall > St Austell > Charlestown
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
US$127 - US$196 (Based on Average Rates for a Standard Room)
Also Known As
Pier Hotel St Austell
,
The Pier Hotel
Location
United Kingdom > England > Cornwall > St Austell > Charlestown
Photos
Traveller (229)
Room & Suite (114)
Dining (44)
Pool & Beach (7)
Nearby
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Nearby AttractionsSee all 6 nearby attractions
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Questions & Answers
Ask a question
Charlene L
5 May 2018|
AnswerShow all 4 answers
Response from Michael I | Reviewed this property |
I don’t know as I have not stayed here, we have only ate here.
1
Vote
david c
24 February 2017|
AnswerShow all 12 answers
Response from DENNIS S | Reviewed this property |
Yes --Nearly all rooms have walk-in showers
1
Vote
Mrsbeckiboo
7 December 2016|
AnswerShow all 8 answers
Response from Bob H | Reviewed this property |
I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
0
Votes
Room Tips
"Sea frontage"
dolomede
1 week ago
Read review
"Book direct with the hotel to make sure you get a sea view room on the upper floors."
VandR2013
2 weeks ago
Read review
"Defintely get a seaview if you can, it's worth every penny."
jamesdawes
2 weeks ago
Read review
"Number 9has a great bathroom with a jacuzzi bath BLISS"
641sheilab
4 weeks ago
Read review
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