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Grand Hyatt Muscat

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Shatti Al Qurum Diplomatic District, Muscat 113 Oman
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1599)
360
Panoramas (37)
Room & Suite (458)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Muscat
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 101 hotels in Muscat
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Classic
Luxury
Languages Spoken
Arabic

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
16Restaurantswithin 1 km
1Attractionwithin 1 km
2095Reviews31Q+A100Room tips
Traveller rating
  • 1,070
  • 635
  • 235
  • 98
  • 57
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Popular mentions
Jane M wrote a review 17 Jun
2 contributions
We decided to go to the Hyatt for a long weekend. During Covid we do staycations. Although we had a small suite there were various aspects of the visit which left us somewhat surprised. I had a minor accident going from the sitting are into the bedroom and in the doorway between these rooms was a piece of furniture which stuck out a bit. I managed to badly cut my arm by hitting it walking between the rooms. Although I had plasters with me, none were quite large enough so we ask reception for assistance. No nurse or medically trained person was there and I was sent a very nice member of staff with some very basic items. Fortunately we were near a chemist and so were able to get suitable things there. It amazed us that a five star hotel does not have any first aider on duty, let alone a nurse. We did write to the manager but never got an acknowledgement. Food was really poor and as for the wines, they were the cheapest you could buy. Breakfast was the best meal. Very disappointed and I doubt we shall go back. Sadly the hotel also needs a little updating too. Very uninteresting grounds in comparison to other hotels we have been to in Oman. Staff were pleasant and our rooms were very nice.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: check that they might have a nurse or doctor on call. Anybody can have a heart attack at any...
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JessiJoy wrote a review 12 Jun
1 contribution
Checked in for 2 days and 2 nights stay with friends to relax during our off duty. Receptionist was approachable and helpful. The room was nice but need some more cleanings as there is a little smell which is tolerable. The pool and beach time schedule need adjustment as some customers might want to enjoy more time to soak in the area. With regards to dining service, I was a little off with one of their Filipino female server as she is somewhat rude in serving us as we just requested politely for water after finishing our meal. Actually our stay was ruined with racist encounter. Never in my 9 yrs stay here in Oman was I felt humiliated except here in this hotel. The racist harassed us and imposed their sense of entitlement as to not take pictures surrounding the pool areas. They even had us reported with the hotel's security guard which by the way the guard had us reprimanded. I read the board with pool policy and that doesn't include the no to picture taking rule imposed by your racist customer and your guard. Never did I experienced any hotel imposing this no to photography rule within the hotel pool. So I really don't recommend this hotel to anyone I know. Poor customer service. Poor security.
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Date of stay: June 2021Trip type: Travelled with friends
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robinanand wrote a review 5 Jun
1 contribution
Excellent property with one of the best locations right on Qurum beach. Good spacious room with an excellent view of pool and sea. Decent breakfast menu and courteous staff. Only thing they can improve is the welcome experience specially with the luggage handling when you come into the hotel. And probably an exclusive phone call to explain the COVID related protocols and changes and general facilities would have added to the overall experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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tahaniks wrote a review May 2021
Muscat, Oman1 contribution
I spent one day at Grand Hyatt Muscat as a personal day off work. I found it very calming and relaxing experience, as well as clean and hygienic environment , with a very reasonable price, totally recommended.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
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_SamZadjali1990 wrote a review Mar 2021
Muscat, Oman27 contributions2 helpful votes
Shall improve the overall cleaning of hotel premises (rooms, corridors, elevators etc) and some maintenance work is also required including re-painting and as it is a huge hotel, I also recommend that the receptionist shall provide a brief introduction about the hotel taking into consideration about the safety measures, facilities & services.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
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PRICE RANGE
US$145 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt muscat hotel muscat, muscat grand hyatt, hyatt muscat, muscat hyatt
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
280
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Frequently Asked Questions about Grand Hyatt Muscat
Which popular attractions are close to Grand Hyatt Muscat?
Nearby attractions include Club Safari (0.08 km) and City Cinema (1.2 km).
What are some of the property amenities at Grand Hyatt Muscat?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Muscat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Muscat?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Muscat?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hyatt Muscat?
Conveniently located restaurants include Graffiti Burger Bar, Farzi Cafe Oman, and Volare Pizzeria.
Are there opportunities to exercise at Grand Hyatt Muscat?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Hyatt Muscat have an airport shuttle?
Yes, Grand Hyatt Muscat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Muscat?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Muscat offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Muscat?
Many travellers enjoy visiting Mutrah Fort (13.9 km) and Muscat Gate (13.9 km).