My wife, daughter and I were there for a weekend getaway. The service was above par and the gardens were amazing. The main restaurant had four kitchens, so many choices for eats. The gym is very well equipped with a strangely homely lounge experience. Quite beautiful. The hotel in general is not designed for young children though. One cannot smoothly roll a stroller around for example. There are three pools, but only one is allowed for children. This is understandable as there are perhaps some people who prefer not to see children. I would have preferred that the people who didn't have kids to have one exclusive pool, instead of two. Nevertheless, we will be back!
This is, without doubt, the best hotel I've ever stayed at. Nothing was too much trouble for the staff, who were charming and seemed really to love being of service. The food was gorgeous (and plentiful!). It was an experience neither of us will forget in a long time. From check in to check out - perfect in every conceivable way.
The place nice , quiet , Perfect atmosphere for couples Quick check in Staff friendly .... Best chocolate cake ever Very nice place for couples ... Food was delicious and nice Best hotel in muscat city
Fantastic place and atmosphere, if your looking for an intimate low light dinner and drinks location the this is definitely the place, the staff were extremely nice and professional and cater to your every needs, even if it's a set menu they would make sure they please your dietary needs. For Valentine's they had live entertainment and a very well set up location by their Long Pool that was just right. Be sure to look out for Brian and Jayesh the Long Pool Manager if you have any questions about the place or want to arrange something, they would help out in an instant and make sure you have a wonderful time at their establishment. I would also recommend their restaurant and pool bar for their excellent cuisine and selection of drinks.
Room service and house keeping staff is very good But the reception staff are not polite and they dont respect the guest like i stay in the hotel for more then 3 weeks yesterday i was having guest and it was last day in my booking and every time when i want to extend inform them when they call me i inform them that i will extend and they send me one of the staff to pay for extending yesterday i was having a guest and i told them i will extend reception staff keep calling and disturbing and when i finish my meeting i call them back to settle and i want to make complain that they disturb and not respect i never miss a payment or i have a bill to pay every thing was cleared and settled suddenly one of the staff is saying they already coming to me with security and 3 of the staff in a min they knock the door and the good thing that just my guest step out and didnt see this situation i told the staff this is not how to deal with a customer stay more then 3 weeks and never anyone complain in payment or i miss in payment they dont respect and they r not polite also the laundry they damage our dress and we complain but already dress is damaged and for there payment they bring security and staff I will never come back to this hotel …
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