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InterContinental Hotel Muscat

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InterContinental Hotel Muscat
InterContinental Hotel Muscat
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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Hotel Muscat
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Showing 863: English reviews
Tampa, Florida
Reviewed 11 October 2015 via mobile

So this is #13 of XX hotels in Muscat, and I have to say, if this is 13, the next 12 must be opulent, because this place is nice. The outside, is what you would expect for a hotel in the middle of a major city, mostly urban looking, but a couple of various entrances that can be used. Aside...

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Helpful?
Thank Defender1324
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Defender1324, thank you so much for your great feedback. It is fantastic to read that you enjoyed overall all facilities. Our gym facilities is extensive for a hotel and actually we just received new equipment and will continue to improve that are too as we know that the daily exercise is very important. I surely hope we will see...

Los Angeles, California
Reviewed 4 October 2015 via mobile

This is the oldest hotel in Muscat and the building outside is bit frightening looking. The hotel was renovated in late 2000's and the suite I had as a Royal Ambassador upgrade excellent. The club lounge had typical morning and evening offerings. The Trader Vic's was way too busy on a Friday night to even order a drink. Went to...

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1Thank LoyaltyLobby
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear LoyaltyLobby, thank you very much for your positive feedback on tripadvisor. I am glad to read that you were satisfied with your overall stay, especially as you are one of our most highly regarded Royal Ambassador members. I would like to take the opportunity to thank you very much for your loyalty. I hope to see you soon again....

Virginia Beach, Virginia
Reviewed 30 September 2015

Stayed here for a few days on business. The staff is very friendly and sorts out all you need in no time, always attentive and available. Nice clean premises with an excellent breakfast buffet. The english pub is a nice place to hang out after work. Worth staying, would book it again any time.

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Helpful?
Thank Lothar56
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Lothar56, thank you very much for sharing your experiences with other travelers on tripadvisor. Its great to read that we were able to support you with our facilities to have a successful business trip. As you mention, hopefully see you soon again. with kind regards Oliver Geyer Resident Manager

Reviewed 29 September 2015 via mobile

I recently started at the Intercontinental during a business trip to Muscat. The service was outstanding, staff were very friendly and the facilities were five star. I particularly liked the swimming pool area and easy access to the beach. Highly Recommended.

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Helpful?
Thank Pusswah
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear pusswah, thank you very much for your positive feedback on tripadvisor. I am glad to read that we were able to support positively your business trip. I sincerely hope to see you more often in future. with kind regards Oliver Geyer Resident Manager

Saudi Arabia
Reviewed 28 September 2015

Hotel is a good location to explore Muscat and has a great outdoor pool area, two very good restaurants in Trader Vic's and Tomato but the rooms are way to dated and overpriced. The first room we were given had a bad smell so I went back to reception and explained about the smell, disappointed with the reaction as I...

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Helpful?
Thank Gary-PK77
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Gary-PK77, thank you very much for your detailed feedback on tripadvisor. Please accept my sincere apologies for the inconveniences you experienced with your room and the attitude at our reception. I can assure you that especially when it comes to service behaviors we will do the needful to improve. Generally the hotel is scheduled for a renovation in 2016...

Reviewed 28 September 2015 via mobile

Staff and location was excellent. The hotel is certainly slightly dated and retains some of its old world charm however some updating is needed particularly in the bathrooms. Everything was clean and staff could not have been more accommodating. Food and drinks seemed very expensive for what they were but the local area had some great restaurants.

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Helpful?
Thank Jay D
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Jay D, thank you for sharing your experiences on tripadvisor with other travelers. I am happy to read that you overall enjoyed your stay, especially the staff and our location. Both are surely the greatest assets we have. I can assure you that our pricing is not higher than in other comparable hotels in Muscat, but surely the price...

Stockbridge, United Kingdom
Reviewed 27 September 2015

I am very sorry to say that this hotel does not compare in infrastructure terms with any other Intercontinental Hotel I have stayed in before. Whilst the staff are all extremely helpful, and delightful, the building, room fittings and facilities are extremely dated and tired. This hotel cannot, I am certain, compete with other brands locally; whilst I haven't stayed...

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Helpful?
Thank Andy S
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Andy S, thank you for sharing your views with other travelers and giving me the opportunity to respond. First of all please accept my sincere apologies for your experiences in your room and in one of our restaurants. Even that we are aged, being the first International Hotel entering Oman in 1977, the issues you mentioned should not have...

Vienna Region, Austria
Reviewed 22 September 2015

Stayed two nights at the InterContinental Muscat and when compared to their hotel in Bucharest, which was the last IHG Hotel I had stayed at, this hotel is a big disappointment. The hotel, just like Bucharest, is a very old property but unlike Bucharest, this hotel seems to be badly managed. The rooms are average in size and in my...

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Helpful?
Thank Samoht60
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Samoht60, thank you for your honest feedback on tripadvisor. Please accept my sincere apologies for your negative experience throughout the stay. Your feedback is very important for us and I can assure you that every single aspect will be addressed and improved. Especially disappointing is the service quality as we consider our people as the greatest asset we have....

Milan, Italy
Reviewed 19 September 2015

Couldn't recommend the intercontinental more highly. Lovely helpful staff, delicious and varied breakfast,, great pool facilities, comfortable room and a great location. The staff were knowledgeable and provided tips about tours and sights to see. It was a really enjoyable stay. Sally and Paul, Australia

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Helpful?
Thank Paul B
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear Paul & Sally, thank you so much for your fantastic feedback on tripadvisor. It is great to read that you enjoyed your stay with us, but it makes me even proud when I read your comments about our people. We are aware the my colleagues are the greatest asset we have. I sincerely hope you will come again soon....

Sohar, Oman
Reviewed 15 September 2015

good spread of breakfast, wide variety on seafood night, fastest internet connection, staff are very welcoming and friendly...spot on service, arabic coffee was good. good support from the sales and front office for last minute request

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Helpful?
Thank shankarkotian
Oliver G, Manager at InterContinental Hotel Muscat, responded to this review

Dear shankarkotian, thank you so much for your great feedback on tripadvisor. I am very pleased to read that you have enjoyed your stay with us, especially I am proud that our people were more than accommodating. I sincerely hope to see you soon again. with kind regards Oliver Geyer Resident Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Trader Vic's in InterContinental Hotel
Trader Vic's in InterContinental Hotel
Cuisines: American, Caribbean, Bar, Asian, Polynesian
Tomato Restaurant
Tomato Restaurant
Cuisines: Italian, Pizza, European, Mediterranean
Musandam Restaurant Intercontinental Hotel
Musandam Restaurant Intercontinental Hotel
Cuisines: Asian, Middle Eastern, Japanese, Seafood, British
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Muscat is a 35-acre oasis in the heart of the city s premier residential, government and diplomatic quarter. The business and commercial district is close by, as are must-see sights including the Sultan Qaboos Grand Mosque, Bait Al Zubair Museum and Amouage Perfume Factory. For shoppers, the Muttrah Souk is the essence of Muscat. ... more   less 

Additional Information about InterContinental Hotel Muscat

Address: Al Kharjiya Street | Al Shati Area, Muscat 113, Oman
Region: Oman > Muscat Governorate > Muscat
Price Range: €155 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Hotel Muscat 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Intercontinental Muscat
Hotel Style:
#5 On the Beach Hotel in Muscat
#5 Spa Hotel in Muscat
#8 Business Hotel in Muscat
#12 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hotel Muscat staff and other travellers.
8 questions
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Questions? Get answers from InterContinental Hotel Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing 4th & 5th floor rooms, mountain view - sometimes traffic noise, but not too bothersome”
 of 5 bubbles yvonneo742, 11 Jan 2017 | Read review
“Club suites have added benefits”
 of 5 bubbles angus_stewart, 9 Jan 2017 | Read review
“There's always a premium for quality....”
 of 5 bubbles 589stephenw, 4 Jan 2017 | Read review
“sea view rooms are best”
 of 5 bubbles rapidex, 2 Jan 2017 | Read review
“For sure you need to choose a sea view room on a higher storey - you won't regret it!”
 of 5 bubbles Teodor_Petkov, 21 Dec 2016 | Read review
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