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Crowne Plaza Muscat

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#6 of 50 Hotels in Muscat
Certificate of Excellence
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Crowne Plaza Muscat
Crowne Plaza Muscat
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1,471 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
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trotamundos
Reviewed 4 days ago NEW

The place is fantastic...quiet, comfortable rooms, fine restaurants (the Iranian is very good), good facilities...the staff is fantastic, handy and always with this aim of making you feel like at home. The only thing we were missing was a little facility at the beach to get some fresh drinks or a snack...the beach is very nice, but quite far from...

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Helpful?
Thank jalored
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Thank you for providing us with a review of your stay and your honest feedback, it is appreciated. I am so pleased to hear that you have enjoyed your stay, especially our leisure facilities, food and service. It's something our team takes great pride in, so we value your feedback. We look forward to have the opportunity to welcome you...

Reviewed 5 days ago NEWvia mobile

Our first stop on our roundtrip through Oman was the Crowne Plaza Muscat, we a very nice stay here. Wonderful situated on the beach with direct access to the sea, a nice pool, very engaged crew, one evening we had buffet dinner outside with very delightful varieties. Breakfast buffet was excellent. All in all a excellent stay

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Helpful?
Thank Joachim N
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Joachim, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Christchurch, New Zealand
Reviewed 6 days ago NEWvia mobile

We stayed here for two nights. Great location and excellent staff. We had dinner at the Italian restaurant which was great and also at the pub. Our kids 13 and 15 weren't allowed in the pub but could sit outside. They could see while we were waiting for our lunch we were struggling with the sun ...but knew we couldn't...

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Helpful?
Thank Kerry553
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Kerry, Thank you for providing us with a review of your stay and your honest feedback, it is appreciated. I am so pleased to hear that you have enjoyed your stay, especially our leisure facilities, food and service. It's something our team takes great pride in, so we value your feedback. We have noted carefully your comment regarding the...

Worcester, United Kingdom
Reviewed 1 week ago via mobile

Fabulous Hotel! Staff very helpful, pleasant & respectful! Expensive but worth it for it's excellence! Would definitely recommend to others! Children's pool. Excellent cuisine and lots of choice too. Would come to this hotel again when we visit Oman.

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Thank sukdlp
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our staff took such good care of you. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Swindon
Reviewed 1 week ago

The room was exactly as what I asked for - something that is not alway the case. The room was clean and tidy with an excellent sea view.It was quiet and the AC worked well and that too was quiet. The laundry service was very good as well. Breakfast was on the terrace outside and the selection was very good...

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Helpful?
Thank Anver Q
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Anver, Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us especially our facilities, food and service. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Munich, Germany
Reviewed 1 week ago via mobile

At a first glance the hotel is pretty good - nice rooms, very very friendly and supportive staff (10 of 5 stars!) , an extraordinary breakfast buffet, great location including a small private beach (see pictures). Nevertheless an expensive luxury hotel has to be compared with similar hotels and therefore three shortcomings cannot be tolerated. Complaint 1: Beach service You...

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Helpful?
Thank Friemens
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Friemens, Thank you for choosing Crowne Plaza Muscat and for taking the time to provide feedback about your experience at our hotel. I would like to start by apologizing to you for the inconveniences you faced during your stay. I am disappointed to hear that our service and food quality didn't meet your expectations. We strive to make each...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

Great hotel for a weekend out. Location cannot be beaten and views are very nice. Hotel is slightly older but it has it charm. It is very clean and well organized. If you do not want to go out there is enough choice of F&B outlets. Staff very friendly and polite.

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Thank smitsf
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Thank you for providing us with a review of your stay and your honest feedback, it is appreciated. I am so pleased to hear that you have enjoyed your stay again, especially our facilities, food and service. It's something our team takes great pride in, so we value your feedback. We look forward to have the opportunity to welcome you...

Delft, The Netherlands
Reviewed 1 week ago

The Crown Plaza has been around for a while and is not the newest and most luxurious hotel in its class. The hotel's location however is unsurpassed; on a hill overlooking Muscat, with a nice garden and private beach at the foot of the hill. Over the years, rooms have been maintained well. Actually current maintenance seems to have improved...

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1Thank Taasit
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us, especially our renovated facilities, service and food quality. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

France
Reviewed 1 week ago via mobile

Stayed at this hotel a few times in Muscat, we keep coming back for the great breakfast (very wide selection of fresh fruit and juices, egg station, fresh pancakes, pastries, international section, etc.) - all very tasty. The beds are the most comfortable hotel beds I have ever slept in, they are also huge. The pool, pool bar and beach...

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Thank Geraldine_MB
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Geraldine, Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us, especially our facilities, service and food quality. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Lincoln, United Kingdom
Reviewed 1 week ago

My friend and I decided to stay here for the Christmas holidays and we didn't regret it. First of all the reception staff are lovely, by the time we left, we felt like we were part of the Crowne Plaza family. Nothing was too much trouble and they were always on hand to offer advice or to just say hi....

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Thank Louise K
Vasken V, Director of Sales & Marketing at Crowne Plaza Muscat, responded to this review

Dear Louise, Thank you for providing us with a review of your stay and your honest feedback, it is appreciated. I am so pleased to hear that you have enjoyed your stay, especially our facilities, food and service. It's something our team takes great pride in, so we value your feedback. We look forward to have the opportunity to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Check into an elegant seaside hotel in Oman's thriving capital with a private beach and easy access to local businesses. The dazzling Crowne Plaza(R) Muscat hotel looks out across the turquoise waters of the Gulf of Oman from a lush clifftop in fashionable Qurum Heights. With a panoramic terrace, pool and private beach, the hotel is just a 20-minute drive from Muscat International Airport and steps from Qurum Beach with its café-lined promenade. Oman's main business and ministerial districts are 10 minutes away. Families and couples can sunbathe on the private beach and swim in a pool set in leafy gardens alive with bougainvillea and date palms. After exploring ancient Muttrah Souq and Corniche, you can savor a cool drink in our English-style Dukes Bar as the sun dips into the Gulf. For dinner, how about Italian, Persian, or lavish buffets on the terrace of Tropicana with stunning sea views? Business travelers enjoy the hotel's relaxed vibe and convenient services such as complimentary Wi-Fi and parking, 24-hour room service and a Concierge who can pre-arrange taxi fares. After work, you can re-energize in the Cliff Club Fitness Center, challenge colleagues to a game of tennis or squash and de-stress in the sauna or steam room with our compliments. With 200 stylish rooms and a convenient, prestigious location in Oman, you'll find Crowne Plaza Muscat an ideal hotel for productive business and enjoyable leisure time. ... more   less 

Additional Information about Crowne Plaza Muscat

Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Region: Oman > Muscat Governorate > Muscat
Price Range: €147 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza
Hotel Style:
#3 Business Hotel in Muscat
#3 Romantic Hotel in Muscat
#3 On the Beach Hotel in Muscat
#4 Spa Hotel in Muscat
#6 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Muscat staff and other travellers.
24 questions
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Questions? Get answers from Crowne Plaza Muscat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The family rooms at the "0" floor with direct access to the gardens if you have kids.”
jalored, 22 Apr 2017 | Read review
“Insist on a room with sea view.”
  • View from a Room with Sea View
Taasit, 15 Apr 2017 | Read review
“Stay on the side where the bars and restaurants aren't.”
  • Balcony
  • Room Servicce
  • Room Service
Luthilu, 13 Apr 2017 | Read review
“Request one with a sea view.”
nellyontour2016, 12 Apr 2017 | Read review
“Book a sea view and the club option.”
816malcolml, 12 Apr 2017 | Read review
5 of 5