I was booked at Ramada Encore Muscat for 8 Nights for quarantine purpose as per the local authorities’ requirements, as soon as I passed Customs, The Hotel rep was waiting for me, it was a short drive from the airport to the hotel done by an SUV which has been arranged by the hotel, Since I reached the hotel early morning, the receptionist was kind enough to speed up the check-in process, I was impressed by the safety measures taken by the hotel due to Covid, the Passport, the Pen I have been given to sign the registration card as well as the key card were properly disinfected. The room which has been allocated for my booking was New, Fresh, Spacious with a comfortable King Size Bed, equipped with a large Tv screen and Cuttle for coffee and tea making. Since I wasn’t allowed to go outside and use the restaurants, I had to order my meals from room service, while it’s quite challenging to provide different dishes everyday for 9 days, the room service chefs managed to diversify their menus where you can easily order Arabic, Asian and International dishes, I wasn’t too sure if I will be able to order after the curfew time in Muscat (8 pm) however the Room Service was available till late night, Being in the room for more than week isn’t easy, however the hotel is providing a high speed, free and stable internet connection which was very entertaining as it was much needed! I preferred not to request for Housekeeping service since I had enough towels and toiletries in my room pre-set before I arrived. A Big Thank you to the front office team, Room service staff and Chefs for looking after me during my stay and I would highly recommend Ramada Encore Muscat for those looking for hotel with a strategic location, Spacious rooms, Comfortable Bed, Yummy food and helpful staff.…
I love the design of the hotel, lobby looks really amazing. I really appreciate the lighting effects around the atrium, its an eye candy. Facilities are excellent and very well maintained. Also I specially like the car lift which is new experience for me, it could take a full-sized SUV down to the car parks in the basement. Hotel staff are well trained, hospitable and attentive. I had an awesome view from my room. I also like the bedside wall sockets with USB ports which are very convenient, I dont have to carry around mobile chargers. Definitely, I would love to spend the time again in Ramada Encore Muscat. Highly recommendable!!
Very Good Location easy accessible to the City Center and the Airport, Close to 2 Malls, Rooms are bigger in size with Sofa and Reading Table, wonderful bathroom amenities, Meal should improve a lot, Friendly staffs and unlimited Coffee & Tea
Check-in was easy and super friendly, the lobby is just spectacular. The design is impressive. Rooms are spacious and luxuriously appointed. The bed was comfortable. The gym facilities were excellent. The service was attentive and gracious.
Room cleaning service is very worse, I stayed 15 days and only 2 days they have cleaned the room & replaced the bath towels that too based on request. Very worse behavior of Restaurant staffs. Refer my review comments on Ramadas website.