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Ruwi Sultanate of Oman, Muscat 112 Oman
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (201)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Oman Hotel
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 97 hotels in Muscat
Location
Cleanliness
Service
Value
Built in 1985 and completely renovated in 2016, Sheraton Oman Hotel is a landmark in the city of Muscat in Oman and has been a synonym for 5-star hospitality for over 3 decades. Located on top of Ruwi, the financial and business district of downtown Muscat, the hotel is the tallest building in the city and has long been a part of the social fabric of the local community.
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Room & Suite (138)138
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Picnic area
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Hair dryer
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Room types
Mountain view
City view
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Russian, Arabic and 7 more
Hotel links
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741Reviews24Q+A74Room tips
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Popular mentions
Heba T wrote a review 19 Apr
Muscat, Oman2 contributions
I went with my friends to try the iftart buffet in Ramadan and it’s was amazing super super can’t complain about any thing the staff was super friendly and nice especially “Orwnai” she is super nice . I highly recommend.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 4 days ago
Dear 62hebat, Thank you very much for your very kind review on TripAdvisor. I enjoyed reading your post as it is testament to our efforts to provide our guests with a more personalized service, which I believe we managed during your recent visit, rest assured your kind words will be shared with all out team, especially Orunai. We are looking forward to welcome you back on many more occasions! With best wishes, Rasa Kubiliute Assistant Front Office Manager
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Patricia Amanda wrote a review 11 Apr
2 contributions
Visited the hotel again for the second time. Front office team was excellent, very welcoming and courteous. Atmosphere is very nice and quiet.During my visit i heard they have this omani themed buffet and asian brunch. Will probably try it next time. Its always a very wonderful place to visit.
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Date of stay: March 2021Trip type: Travelled solo
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 1 week ago
Dear pattyamanda, Thank you for your valuable feedback following your recent second stay with us. We are delighted to hear that our services and facilities were up to your expectations and we will gladly share your compliments with the entire team , as such feedback is always a great source of motivation for all of us. It will be our pleasure to welcome you after Ramadan in our newly added theme nights Sabla Omani theme night and Pan Asian Brunch at Turbine and Taps. We look forward to welcoming you back soon. With my best wishes, Sameh Fathy Director of Guest Services
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Sersah wrote a review Mar 2021
2 contributions
It has been 4 days since I came to the Sheraton Oman hotel and the internet is cut off for at least 6 hours every day, I definitely do not recommend it, the hotel management is told that we should wait when we call the reception, come knowing that you cannot use the internet when you come to this hotel, other than that, the room staff can deal with our problems about the room they work.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 3 weeks ago
Dear Sersah99, Thank you for sharing your feedback. Needless to say that I'm very sorry and disappointed that we were unable to live up to your expectations on this occasion. Please feel free to contract Duty Managers on number +968 92914383 who is available 24/7 to assist with any challenges that you may have, or me directly at Rasa.kubiliute@sheraton.com at your convenience to discuss further challenges with internet connection. With best wishes, Rasa Kubiliute Assistant Front Office Manager
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Punyabrata S wrote a review Mar 2021
Hyderabad, India46 contributions22 helpful votes
This was a fantastic stay. Period. We have stayed at Sheraton around the world and at numerous Bon Voyage properties in various locations around the world. I am a long time member of Bon Voyage. Travelling inbound to any country during COVID is particularly stressful, even for frequent travellers. Sheraton Oman ticked all the boxes and exceeded all expectations, and this holds good even for pandemic free times. The staff, with special shout out to Prateek and all the rest were just fabulous. The people make the difference and we felt the difference. The room was spacious and looked out on the main street. The menu, a set menu offered a choice for the mains between continental, Asian, nonveg Indian, veg Indian, and Arabic. As you would imagine we were spoilt for choice during quarantine. The lamb preparations were outstanding and we got prawns on a lunch menu and salmon as well. We checkout tomorrow after the mandatory 8 days quarantine and a negative COVID PCR test. We got the negative result to our relief and will be leaving the hotel in 12 hours time. My wife had this to say, which aums up the quarantine.. " oh it finished so quickly.. it was so nice". Keep up the good work folks.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 3 weeks ago
Dear Punyabrata S, Thank you for your valuable feedback following your recent short stay with us. We are delighted to hear that the hotel stay specially it was difficult quarantine stay was up to your expectations and we will gladly share your compliments with the entire team, and personally with Prateek, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon may be in a normal stay to try all hotel facilities. Sincerely, Sameh Fathy Director of Guest Services
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Abdul wrote a review Mar 2021
1 contribution
I Had a Thai massage with Ayu , she is so professional , kind and helpful . Great work .Cant wait to come again. The Spa and all the facilities are perfect . Enjoyed the steam room & the sauna . Thanks
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Date of stay: March 2021Trip type: Travelled solo
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 3 weeks ago
Dear abdu-bahri, Thank you for your valuable feedback following your great experience with the Spa . We are delighted to hear that our services and facilities of the Spa were up to your expectations and we will gladly share your compliments with the entire team, Specially Ayu. as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Sameh Fathy Director of Guest Services
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Previous
PRICE RANGE
US$114 - US$176 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
230
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Frequently Asked Questions about Sheraton Oman Hotel
Which popular attractions are close to Sheraton Oman Hotel?
Nearby attractions include Mutrah Geotrek (0.8 km), Vox Cinema (0.9 km), and White Star Tailors (0.8 km).
What are some of the property amenities at Sheraton Oman Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Oman Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Oman Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Oman Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Oman Hotel?
Conveniently located restaurants include Courtyard, Asado South American Steakhouse, and Woodlands.
Are there opportunities to exercise at Sheraton Oman Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Oman Hotel have an airport shuttle?
Yes, Sheraton Oman Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Oman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Oman Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Oman Hotel?
The staff speaks multiple languages, including English, French, Italian, Russian, Hindi, Japanese, and Polish.