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Geoffrey at the front desk was very nice when checking in but when I got to my room, I was horrified! The bed had been made up with dirty sheets and bed spread! There were several different stains on the bed cover. I called down...More
Response from 6Team, Brand Experience Team Member at Motel 6 Cutler BayResponded 5 January 2016
Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We apologize for your unpleasant stay as a result of the concerns you...More
The staff at the Cutler Bay Motel 6 (FL) was the sweetest, most helpful, friendly staff I have ever encountered. They bent over backward to accommodate some particular requests. And when the air conditioner stopped working (after a room cleaning ) the repairman was at...More
booked room for two six months in advance. told them I needed ground floor as I am disabled. would be arriving around 2-3 PM.
when we arrived they told us the quote was only for one person, SO WE GOT CHARGED DOUBLE. ROOM NOT READY....More
I had a confirmed reservation when I arrived the desk clerk acknowledged the reservation and stated they did not have the room available but if I wanted to stay I could pay more for the room I had reserved at a lower price. Reluctantly I...More
2 Thank GUTheTraveller
Response from 6Team, Brand Experience Team at Motel 6 Cutler BayResponded 19 November 2015
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may...More
Brought my wheelchair bound child here after he was discharged from ICU due to mold in our house. Stayed here because of easy access to my house and his supplies east of this location. Elevators broke at least once a day. People smoking cigarrettes and...More
US$68 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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