We booked an event space for my Dad's wake. From the point of booking all the staff were so friendly, kind and helpful. We had a lovely experience even in these stressful and sad times. Thank you to every one at the Mollington who helped to make Dad's send off successful.
I stayed here last night , on arrival our room had been upgraded to a suite with four poster bed , was a lovely treat. Room was clean , Gentleman on reception was extremely friendly and nothing was to much trouble. Breakfast was lovely, full English plated because of Covid rules. Quick service too. Only one small criticism is that there was no decaff coffee. Had a fantastic treatment in spa to finish weekend, Lady was lovely and massage was really good. Nothing was too much trouble , would definitely stay again.
Upon checking into our room. Which was filthy and smelt damp. We got shown another room which was just as bad. The whole hotel was dirty. Far too many people in the pool/squash courts area. 2 star hotel
I recently booked in September for the night for me and my wife to stay. However upon arrival to the room the door was left open (during the strict procedures that are supposed to be in place during COVID) As we entered the room we discovered the floor was full of stains, beds covered in stains and the bathroom was filthy! We refused to stay and the man at the desk who apologised told me to expect a call Monday morning to arrange a full refund. As I was collecting my bag another couple had the same problem. We booked into the crown plaza which was fantastic and clean and was looking forward to my refund of £130 to help towards the extra I had to pay there. Come Monday no call so I spoke to them a number of times and just gave me the run around. I then got contacted…
What a great stay last week. The room was fab and comfortable. Spotlessly clean and we couldn't be happier. We really needed the break and as soon as we arrived, Sam welcomed us with a beaming smile and pretty much looked after us throughout the stay. All the staff were lovely and attentive. Had a really nice dinner in the evening and I think we will be back for Christmas!