Me and my mum came here for a spa day that we had booked through spa seekers. We both thought it was amazing, and unbelievably good value for money! The treatments were incredible, easily the best massage I’ve ever had. All staff were very friendly and attentive. The gardens were lovely and we enjoyed a nice lunch out there. We had a nice swim before our treatments and found the pool area to be clean and well maintained. We wouldn’t hesitate to return here! The only disappointment was that the showers remain closed due to covid (they did warn us about this on the phone prior to our visit) and as the hotel was fully booked we couldn’t shower in a room, but other than this we had absolutely no complaints.
Whilst the staff are welcoming and helpful, the rest leaves a lot to be desired. The hotel is worn and very tired. Some rooms are very badly maintained. We waited an hour for our breakfast and then gave up, along with our families. Its not the cheapest place to stay and I expected much better.
Really appreciate all the staff for fitting us in for a last minute stay away. Very warm welcome and very accommodating and friendly staff team. Clean room, great evening food and breakfast. Cosy and comfortable lounge area with large garden at rear - quiet and relaxing stay.
We've booked up for a midweek stay in June. we are looking forward to the hospitality and warm welcome we get from all the staff. The food is excellent as is the accommodation. Dog friendly hotel so our Jack Russell will be staying with us. Mollington Banastre is a real home from home. Our son and his girlfriend needed somewhere to stay at very short notice, the staff went the extra mile to get a room ready for them even though they were very busy. Very professional service and courteous staff is standard. We always stay here when visiting Chester.
Great value for money, was sceptical after the reviews, the gentlemen who checked us in was very polite and pleasant as waa the one who checked us out. Breakfast value for money, family room superb as had a seperate room for kids so didnt have to worry about putting them to bed earlier. Massive room, ample parking, no traffic noise. Would stay again