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Brook Mollington Banastre Hotel & Spa

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Brook Mollington Banastre Hotel & Spa
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1,568 Reviews from our TripAdvisor Community

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Showing 1,561: English reviews
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london
Reviewed yesterday NEW

I have read the reviews regarding the hotel, and having never stayed there I can only comment on a luncheon I attended today for a group of 31 BP pensions. It was a beautifully cooked 3 course meal, with delicious vegetables, very well presented and tasty! Give it a try - I don't think you will be disappointed!

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Helpful?
Thank j.lomax
Saltburn-by-the-Sea, United Kingdom
Reviewed 3 days ago NEW

We stayed in Room 11. A family room. Quiet and away from the road noise room. Well is was quiet until the family in the next room came in. The walls are paper thin! We heard every quiet conversation they had. Not good. The curtains were good and thick and were great at blacking out the light, however these were...

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Helpful?
Thank Jan D
Newton-Le-Willows, United Kingdom
Reviewed 3 days ago NEW

Had a lovely stay at this hotel over the easter weekend. Lovely reception area and living room area with big open fire. Staff were lovely and very helpful. Rooms were warm, comfortable and clean and we had a great view of the grounds in room 65. Visited chester zoo on the saturday , it was only minutes away by car....

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Helpful?
Thank dmr262
Leeds, United Kingdom
Reviewed 4 days ago NEWvia mobile

A last minute decision to spend Easter Sunday in this hotel saw. We booked through Superbreak and our package included a bottle of wine in the room, an allowance for evening meal & breakfast. The hotel was easy to find, there is a pub nearby, and even though it's on a busy road we did not hear the traffic. Check...

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Helpful?
Thank 1uv2travel
Chester, United Kingdom
Reviewed 5 days ago NEW

I do not normally write reviews but on this account I felt like people do need to be aware. Had a lovely day at the Brook Mollington Banastre Hotel and Spa. Brought the deal on Groupon. it was afternoon tea, with glasses of Proceso and we could use the pool, steam room, and sauna all day. it was very relaxing,...

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Helpful?
Thank alicerose153
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear alicerose 153 Whilst I am very pleased to read that you and your mother had such a relaxing and wonderful day in the Spa, I am obviously concerned to read your account regarding the integrity of your locker. Belongings are obviously left at our guests risk and we do provide locks to give our guests and residents extra peace...

Reviewed 1 week ago

We have just come back from an excellant weekend here at the "Mollie B" We could not fault it! We arrived slightly earlier than anticipated & our family room was ready! All the staff we met over the weekend were very pleasant & helpful & couldnt do enough for! From Steph on reception, to Raz & Micheal in the bar...

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Helpful?
Thank Don M
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Don M Thank you for taking a moment to comment so kindly on your recent stay with us in Chester. I am delighted to read that you and your family along with "Tucker " enjoyed such a wonderful break away and your wonderful review and rating are greatly appreciated by us all. Of course, it will be a great...

Leeds, United Kingdom
Reviewed 1 week ago

Basic but serviceable room with the usual facilities - hairdryer, tea and coffee making facilities etc. Nice bathroom. The staff were very welcoming and the service both in the dining room and bar was excellent. Ideally located for a walk down the canal into Chester - took about an hour at a slow walking pace

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Helpful?
Thank Dianeholidaygirl
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Dianeholidaygirl Thank you for choosing to stay with us at The Brook Mollington Banastre Hotel and Spa. I am delighted to read that you found the hotel comfortable and that Mr Gavin and his team looked after you so well. The walk into Chester is indeed very pleasant and one that I know I should do more often! I...

Reviewed 1 week ago via mobile

Family room top floor, 3 kids... NO LIFT! Room hadn't been vacuumed or dusted, TV unit was broken and dangerously unstable, which our 11month pointed out whilst exploring. Unfortunately, also found him chomping on a used plaster from under the bed, lovely. Pool was ok, food was reasonable, however when touching £100 with a bottle of wine, you'd expect it...

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Helpful?
Thank Justin L
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Justin L Thank you for your comments and feedback following your family break at The Brook Mollington Banastre Hotel and Spa. The facilities at the hotel are clearly listed on our website and although we do not have a lift, any member of the reception would have been more than help to help you with your luggage to the...

Basingstoke, United Kingdom
Reviewed 1 week ago

We stayed at this hotel over the Easter Weekend with our puppy. We had a great experience staying here. The staff and their manager (Mr. Fintan Gavin) are all amazing people. Always smiling and very eager to help. They were all very friendly with the dog and made us all feel welcome. On Sunday evening our pup became sick. Not...

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Helpful?
Thank Sanjay_Bas
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Sanjay_Bas Thank you for taking a moment to write so kindly about the hotel and staff following your Easter break with us. I do hope that your puppy is now fully recovered, it is always such a worry when they become ill away from home and I am so pleased that Mr Gavin and Chef were able to help....

Reviewed 1 week ago via mobile

We arrived a were pleasantly surprised to be upgraded to the honeymoon suite which was huge and we'll presented. However at 945 that evening we were moving rooms as we were right above the bar and couldn't actually hear the TV for all of the noise. Our second room was quieter but freezing cold. We got into bed and got...

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Helpful?
Thank Jay2771981
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Jay277198 Thank you for your feedback today following your recent stay at The Brook Mollington Banastre Hotel and Spa. I can only apologise if noise from our guests at the bar disturbed you and that the room you were relocated to did not meet with your expectations. I have asked Mr Gavin to investigate your concerns with his maintenance...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 

Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Region: United Kingdom > England > Cheshire > Chester > Mollington
Price Range: €74 - €841 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Brook Mollington Banastre Hotel Mollington
Brook Mollington Banastre Hotel And Spa
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa
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Questions & Answers

Here's what travellers have asked, with answers from Brook Mollington Banastre Hotel & Spa staff and other travellers.
15 questions
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Stafford, United Kingdom
10 months ago
over a year ago
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Blackburn, United Kingdom
over a year ago

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Questions? Get answers from Brook Mollington Banastre Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take ear plugs! Walls paper thin.”
AskJan_12, 23 Apr 2017 | Read review
“Great view in room 65”
dmr262, 23 Apr 2017 | Read review
“If you have a pet ask for a ground floor room preferably closer to the reception”
Sanjay_Bas, 17 Apr 2017 | Read review
“Stay at the back as there is some traffic noise at the front”
465davidp, 4 Apr 2017 | Read review
“we all ways ask for a down stairs room as my husband has a heart problem, and have always been very happy.”
D8565HUdonnab, 28 Mar 2017 | Read review
5 of 5