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SpringHill Suites Grand Rapids North

Expedia.comUS$159*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$178*
US$159*
US$178*
US$159*
US$178*
US$159*
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SpringHill Suites Grand Rapids North
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175 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids North
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Showing 174: English reviews
Reviewed 28 December 2015

Stayed here with my two kids. Room was clean and modern decor. Very roomy but wish we had two TVs instead of just one? Pool was nice and warm. Workout area worked great for my needs and I could watch my 9 year old kids swimming from treadmill.

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Helpful?
Thank Susan D
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for staying with us at the Springhill Suites Grand Rapids North! We're happy to hear you enjoyed your experience and were able to make use of all our amenities including the pool and fitness area. We're in a good location for a winter getaway where you can shop, eat at a good restaurant, and keep the kids busy!...

Atlanta
Reviewed 24 December 2015 via mobile

If you're spending Christmas in a hotel, this is one of the best! Immaculate, warm and friendly staff, great breakfast...Santa just might decide to stay a spell here! The hotel is easy to get to right off of I96 and Alpine. Anything you need is just steps from the front door - restaurants, shopping, entertainment - it's all right there!

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Helpful?
Thank NancyJo1958
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for sharing your experience at the SpringHill Suites Grand Rapids North. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Boston, MA
Reviewed 9 November 2015

Decent value for money, friendly staff, but the hotel is so quirky in design that it borders on miserable. The TV is planted between the bedroom area and a living area - with a partial wall between, meaning you essentially couldn't see the TV comfortbly from either. No paper or pen anywhere, desk outlets wouldn't accept a typical charger, there...

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Helpful?
1Thank RichTBoston_MA
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay with us at the Springhill Suites! I'm happy to hear you enjoyed your stay and the staff made you feel at home. I'm very sorry you were not happy with the room layout. Our suite style creates different living and sleeping areas so it can be difficult in some rooms...

Milan
Reviewed 29 September 2015

Seemed like the hotel was newly updated. The carpet down the hallways was new and nice and our room was very modern The furniture was new. Our bed was comfortable and so were the pillows. Everything was clean as well. Only downside was the bathtub floor was a little rough but nothing major. The breakfast was great and the hostess...

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Helpful?
1Thank Becky G
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Becky, Thank you for your feedback regarding your recent stay at our hotel! We're glad you enjoyed your experience and everything we have to offer. Our staff is always focused on serving our guests and doing whatever it takes to make sure their stay is exceptional. We hope to see you again next time you're in the area! Justin Swett...

Grosse Pointe Woods, Michigan
Reviewed 8 September 2015

I have stayed at a number of Marriott properties across the US. SHS usually works well for our family. The size of the room is good, 2 beds + living room area with refrigerator and wet bar. This property was just as we would expect, clean, comfortable with friendly people. Breakfast was just fine and the location was convenient to...

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Helpful?
Thank Greg D
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay at the Springhill Suites GR North! We appreciate your feedback and are happy to hear you enjoyed your experience with us! Our breakfast is a huge perk, especially for families looking for value while traveling. It can get congested during the final moments of the breakfast so sometimes it is...

Schaumburg, Illinois
Reviewed 14 August 2015 via mobile

I recently stayed here for a weekend with my husband to visit some local breweries. The lobby is clean and welcoming. The rooms are beginning to show wear. Specifically the bathroom needed a renovation. The tile was cracked and the bathroom was dingy in general. My biggest complaint was breakfast. It was completely picked over with nobody restocking the food....

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Helpful?
Thank Longmich
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your experience at the Springhill Suites Grand Rapids North! We appreciate your feedback and I apologize for the issues you encountered with the room condition and the breakfast buffet. Please rest assured that your comments will be used to improve our service and product. We will be sure to give extra focus to our bathroom area...

Carmel, Indiana
Reviewed 9 August 2015 via mobile

When we entered the lobby, we were impressed. The desk, breakfast area, and pool all seemed to be recently renovated and upscale. Our room on the 3rd floor, however, was dated and worn. There was an odd nook near the window that had marks on the wall where a TV or table must have been moved out. There were glass...

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Helpful?
1Thank Anna S
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay with us at the Springhill! I'm very sorry that you were not pleased with the condition of the room here at the hotel. We strive to ensure our rooms are completely cleaned and maintained for each and every guest and we have fallen short in this case. The SpringHill brand...

Reviewed 8 August 2015

We have stayed at this hotel many times. Each time it is always clean and the staff are friendly. The free breakfast is consistent and well stocked. There are lots of restaurants near by and shopping locations.

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Helpful?
Thank ScottieGal66
Justin S, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay with us at the Springhill! We appreciate your feedback and are happy to hear you enjoyed your experience! It really means a lot to us to have you return each time you're in the area. Our staff works very hard to provide a friendly and accommodating welcome to everyone who...

Lantana, Florida
Reviewed 2 August 2015

The staff is helpful and friendly. One of the better hotel breakfasts. But the rooms are lacking. The counter space in bathroom is small, and no shelves. There wasn't a dresser to put our clothes in, and we were staying seven days. The couch wasn't comfortable and there wasn't a coffee table or a stool for elevating our feet. (They...

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Helpful?
1Thank PhyllisD59
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Grand Rapids North. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, I'm sorry that those...

Baton Rouge, LA
Reviewed 26 July 2015

I have given this hotel a 3.stars. These were my reasons: Pro: Excellent location - close to interstate, many places to eat and shop. Staff services: 5-Star and outstanding, friendly and accommodating. Breakfast: 4- star, very good Con: Décor outdated. Room- not well appointed, no chest drawers to put my clothes, have to leave them in the suitcase. The sofa...

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Helpful?
2Thank geffect95
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to write a review regarding your most recent stay in Grand Rapids. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of the furnishing and the bathroom. We have shared...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Walker, MI 49544-8227
Region: United States > Michigan > Kent County > Walker
Price Range: €137 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
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Questions & Answers

Questions? Get answers from SpringHill Suites Grand Rapids North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very clean. room spacious”
Carolmema, 4 Aug 2016 | Read review
“Skyline views, clean rooms, complimentary computer”
colinbB3748UM, 5 Jun 2016 | Read review
“Stay away from 122 and the room next to the constantly slamming exterior parking lot door.”
SirTravelLotz, 25 Feb 2016 | Read review
“Rooms down the hall on the third floor are very quiet, however the elevator is very slow”
flintjarvis, 22 Feb 2016 | Read review
“Choose another hotel”
JohnL421, 24 Apr 2015 | Read review
5 of 5
Expedia.com
US$159* /night
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Booking.comUS$159
SpringHill SuitesUS$159
TripAdvisorUS$159
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Prices are for 1 room, 2 adults
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