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Best Western Plus The Croft Hotel

TripAdvisorUS$93*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$109*
US$93*
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US$98*
US$98*
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Best Western Plus The Croft Hotel
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus The Croft Hotel
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Showing 310: English reviews
Reviewed 18 October 2016 via mobile

Lovely hotel. Newly refurbished and very tastefully done. Our room was huge and very well kept. Breakfast was great. Sadly there was only one lady serving and she could have been slightly more pleasant but this did not put us off enjoying our overnight stay. Highly recommended

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Helpful?
Thank Jane B
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are very happy you enjoyed your stay with us but I am disappointed that you didn't find your breakfast server to be friendly - I am very surprised at this as we do get many compliments on the friendliness of our staff so I am not sure what has...

Reviewed 17 October 2016 via mobile

Visited The Croft on Saturday evening, the recent refurbishment gives the place the wow factor. Staff were friendly and we were very well looked after. We choose the pork ribs and the supreme of chicken, both couldn't be faulted and the sauce on the ribs really complimented the dish. We had dessert, you could tell they were both homemade and...

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Helpful?
Thank Fatherporter
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are so pleased that you enjoyed your meal with us and we hope we get to welcome you back again in the near future.

gloucestershire
Reviewed 17 October 2016

We stayed two nights for a family party. The room we had (room 2) had recently been refurbished- you could still smell the gloss. lovely room over looking the church and bridge. Peaceful place. Breakfast can either make or break a hotel- but this was organised and plentiful. You could order what you wanted from the list of full English...

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Helpful?
Thank ttree22
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are delighted you found enjoyed your stay with us and loved our breakfasts - something we get many compliments on. I have passed your comments back to the staff and we all look forward to welcoming you back next time you are in the area.

Reviewed 16 October 2016 via mobile

Stayed at the Croft Hotel while visiting relatives. Place has undergone a refurbishment since we last visited and I must say that it's been improved substantially. The room was large, clean and modern. Bathroom was especially nice. Staff were pleasant and helpful. From reception staff, the night Porter (opened the bar when we returned late) and even the cleaning staff...

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Helpful?
Thank Kevin R
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are delighted that you enjoyed your stay so much and found the room and food to be of a high standard - we have also passed your compliments about the staff on to them and are so pleased you found them all to be helpful and friendly. We look...

Reviewed 11 October 2016 via mobile

Stayed here for one night and the hotel and staff are so warming and helpful. Will def go back again. Food is great and the rooms are really nice and cosy. Even though its on a main road you cant hear any traffic and had a great night sleep

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Helpful?
Thank stuchap
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are very happy that you enjoyed everything about your stay with us and we look forward to welcoming you back again in the future.

Twyford, United Kingdom
Reviewed 5 October 2016 via mobile

My new go to place in the area, very friendly, good room with proper shower, lovely dinner and scrambled egg just as I like it. Can't fault it. Well apart from the room wake up alarm going off at 6am, but I blame the previous guest not the hotel for that 😃

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Helpful?
Thank NickyW035
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for leaving a review. We are delighted that you loved everything about your stay and we are now your 'go to' place when you are in the area so we look forward to welcoming you back again soon. p.s. Sorry about the alarm!!

Banbury, United Kingdom
Reviewed 3 October 2016

Very tastefully refurbished to a high standard. Great place to stay if travelling north, since near A1. Very friendly staff.Room was quite small, but very comfortable.Good breakfast, albeit very busy, so quite a wait.

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Helpful?
Thank Clare W
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are glad you liked our recently refurbished rooms, and, thought the breakfast was good. We have taken on board your feedback about the wait and for that I apologise - it is always difficult as we do cook everything from fresh, and, if we hit a busy period that...

Kendal, United Kingdom
Reviewed 3 October 2016 via mobile

From when we arrived all the staff were very helpful and friendly. Room had been refurbished and so had bathroom, both were large and airy with a lovely seating area. Good food but slightly limited for choice. Will look forward to a return visit as plenty to do in area. Thank you to all.

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Helpful?
Thank Christine C
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are very happy you liked your room and found the staff to be helpful and friendly - I'm glad also you enjoyed the food and we have taken on board your feedback with regards to the menu being slightly limited. We have now changed the menu and enlarged the...

Warlingham, United Kingdom
Reviewed 3 October 2016

I wasn't looking forward to staying at the Croft Hotel but what a superb and pleasant surprise. Whoever has spent fortunes on doing the old place up deserves much credit. It is stunning. Never thought I'd say that. Rooms are lovely, while there's a real vibe about the place. Plus you'll find it difficult to beat the breakfast. Where the...

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Helpful?
Thank Steve H
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are delighted that you enjoyed everything about your visit and loved how the refurbishment has transformed the place - we are very pleased with it ourselves. As you commented, the 'vibe' of the place has completely changed and the staff have a great attitude towards customer service....

Lincoln, United Kingdom
Reviewed 18 September 2016 via mobile

Absolutely superb Sunday lunch in beautiful (and recently refurbished) surroundings. Efficient and friendly service and all for £9.95 - can't go wrong and would thoroughly recommend although probably better to book as I went on spec and only just managed to get in!!

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Helpful?
1Thank MTB99Mike
Mike B, Owner at Best Western Plus The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are delighted you enjoyed the surroundings and service and though the Sunday lunch was superb - we get many compliments on our food and are glad you enjoyed it so much. We hope we get to see you at The Croft again in the near future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about Best Western Plus The Croft Hotel

Address: | Croft-on-Tees, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: €61 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus The Croft Hotel 3*
Number of rooms: 19
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Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus The Croft Hotel staff and other travellers.
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Santa Barbara, California

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Questions? Get answers from Best Western Plus The Croft Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi Fi, vary, but there is a Personal wired Computer available near reception for Guests. There are Wi Fi boosters throughout the Hotel”
hyacinthb, 25 Apr 2017 | Read review
“The hotel is only two stories but has no lift. If you have difficulty with stairs book a ground floor room.”
961mikej961, 14 Apr 2017 | Read review
“All rooms look beautiful”
angel_25237, 27 Feb 2017 | Read review
“double room 15 bathroom very restricted us - see comments above”
oldcachhouse, 21 Dec 2016 | Read review
“Upgrade from standard room was insignificant”
, 20 Dec 2016 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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