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Best Western Plus The Croft Hotel

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Traveller (152)
Room & Suite (54)
Traveller (152)
Room & Suite (54)
Dining (15)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Laundry Service
Banquet Room
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Location
Full view
Getting there
Durham Tees Valley Airport10 km
Newcastle Airport62 km
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Reviews (440)
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440 results
Traveller rating
200
116
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32
29
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LanguageEnglish
200
116
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32
29
Show reviews that mention
All reviews rockcliffe hall function room wedding venue full english wedding breakfast night porter stayed here for one night visited this hotel sandwiches walk in shower afternoon tea the ground floor fish and chips an evening meal night stay waiting staff couple of nights
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1 - 5 of 440 reviews
Reviewed 3 days ago

This is our third stay at this lovely, friendly hotel. All the staff looked after us in the most friendly and professional manner, especially Nathan and Amy who went out of their way to give us another very comfortable, relaxing mini break, and our room...More

Thank Jill N
Response from nathanl794, General Manager at Best Western Plus The Croft HotelResponded 2 days ago

Thank you for your wonderful review Jill it was a pleasure to have you stay with us again and we cant wait to welcome you back! I made sure Aimee got the biscuits :) Kindest Regards Nathan & The Team

Reviewed 3 days ago

This was our second attempt at Sunday lunch at the Croft Hotel and since the first one wasn’t anything to right home about, things could only get better. Right? How wrong we were. Speed is the problem in this establishment and Sunday lunch for some...More

Thank frazzamacca
Response from nathanl794, General Manager at Best Western Plus The Croft HotelResponded 3 days ago

Thank you for taking the time to review our hotel. I am sorry to hear that we did not exceed your expectations on this occasion and will take your feedback on board to improve in the future as it is always our goal to exceed...More

Reviewed 1 week ago

This hotel is a gem , and I don't really want to post this review as it means other people will find out about this Gem of a hotel . Stayed one night on a special Saturday deal and must say its the Best of...More

Thank Cosmopolitan526317
Response from Nathan L, General Manager at Best Western Plus The Croft HotelResponded 1 week ago

Thank you for your fantastic 5* review we are very glad to hear that you enjoyed your stay with us and hope to welcome you back again soon! Many Thanks Nathan & The Team

Reviewed 3 weeks ago

Had a brilliant two night stay in the Croft Hotel. Room was very comfortable and breakfast was delicious. Staff made us very welcome and couldn't do enough for us. Beautiful location. Would highly recommend.

Thank Bertha52
Response from Nathan L, General Manager at Best Western Plus The Croft HotelResponded 2 weeks ago

Thank you for your wonderful review we are very pleased to hear that you enjoyed your stay with us and we hope to welcome you back again soon! Many Thanks Nathan & The Team

Reviewed 10 October 2018

We have stayed at Best Western Hotels many times and this is by far the worst one yet. There were a group of us (17) on a walking week-end and there were not many other people staying at the hotel at this time. Our main...More

Thank Shirley H
Response from Nathan L, General Manager at Best Western Plus The Croft HotelResponded 5 weeks ago

Thank you for taking the time to review our hotel Shirley. I am sorry to hear that we did not exceed your expectations on this occasion and will take your feedback on board to improve in the future as it is always our goal to...More

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Questions & Answers
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sticks61
27 November 2015|
AnswerShow all 4 answers
Response from sassylady59 | Reviewed this property |
As far as we r aware no sorry but you can contact the hotel direct they are so helpful.
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Votes
Room Tips
"I would upgrade to the suites if possible"
Cosmopolitan526317
1 week ago
Read review
"Family room no 8 bathroom is massive with good view"
Swissfamilyhoppers
27 Aug 2018
Read review
"We had a suite, Room 4 , large spacious room with modern bathroom"
tabitha456
6 Aug 2018
Read review
"Room 25 was very nice"
juliehR6034BQ
25 Jun 2018
Read review
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PRICE RANGE
US$56 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western the croft hotel croft-on-teesbest western darlingtoncroft spa hoteldarlington best westernbest western croft
FORMERLY KNOWN AS
The Croft Hotel
LOCATION
United KingdomEnglandCroft-on-Tees
NUMBER OF ROOMS
24
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