The Cove Lakeside Resort
4205 Gellatly Rd, West Kelowna, British Columbia V4T 2K2 Canada
Lowest prices for your stay
US$276
Free cancellation until 07/10/22
US$279
Free cancellation until 07/10/22
US$356
US$239
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TravelocityUS$276
Hotels.comUS$276
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 09/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cove Lakeside Resort
Updated 09/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 6 hotels in West Kelowna
Location
Cleanliness
Service
Value
The Cove Lakeside Resort is a luxury all-suite resort featuring 100 elegantly decorated one, two and three bedroom condo-style suites, indulgent treatments at the Spa at The Cove, a private lakefront beach, two seasonal outdoor pools and a private marina. With a peaceful waterfront setting and dramatic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 20 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. There is always something new to discover, no matter the season. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Kids stay free
Electric vehicle charging station
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Fence around pool
Restaurant
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Vending machine
Hiking
Mini golf
Skiing
Water sport equipment rentals
Patio
Waterslide
Board games / puzzles
Children's playground
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Manicure
Massage
Pedicure
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bath / shower
Desk
Dining area
Fireplace
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
Location
Full view
Contact
4205 Gellatly Rd, West Kelowna, British Columbia V4T 2K2 Canada
Getting there
Car HireSee all West Kelowna car hire
1600Reviews8Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We rented a 3 bedroom unit that was perfect for our needs. The staff we all very welcoming and accommodating. Excellent amenities available, pool, hot tub, restaurant, parking. My only complaint would be that you cannot know the exact layout and bed configuration of the unit until arrival. I would stay again without hesitation.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Attentive staff, clean rooms, excellent location. Furniture clean and comfortable. Mattress getting a little old (slopes to one side) Small patch of mold starting in one bathroom. A lot of bugs/insects on the deck.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed 2 nights at the Cove and it was nice. I would say it was overpriced though. The room was nice and spacious. King bed was not very comfortable and the doors on master bedroom did not lock which isn’t great when you want privacy
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mathew Zurbrigg, Guest Services / Front Office at The Cove Lakeside Resort
Responded 1 week ago
Dear Jdwilly415, Thank you for your recent review of The Cove Lakeside Resort. We're happy to hear that overall you enjoyed your stay and found the suite spacious. We usually love hearing how our guests enjoy the comfort of their suites and will review the bedroom in the suite you stayed in to see how we may make the bed more comfortable. We look forward to welcoming you back again in the future. Kind regards, The Cove Lakeside Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort location and spa was good but would not agree that this is a luxury resort. Lots of pool chairs and nice big umbrellas. Rooms are spacious and quiet. Advertising should state that suites are privately owned and the quality is different depending on what owners are willing to supply. In our case we were very disappointed
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mathew Zurbrigg, Guest Services / Front Office at The Cove Lakeside Resort
Responded 1 week ago
Dear val612016, Thank you for taking the time to provide us with your feedback from your recent stay with us. We're happy to hear that you enjoyed our convenient lakefront location and relaxed with the services of the Spa. We take great pride in the level of satisfaction our guests have when staying with us and are sorry to hear there were opportunities for your stay. While some of the suites may be decorated slightly different, all of the features of the suites (ie: full-service kitchen space, beds and bedding, luxurious robes, bathroom amenities, spacious living areas, balcony/patio, etc...) are standard to each suite. Again, thank you for taking the time to provide us with your feedback and we hope that you consider us for your next stay in the Okanagan. Kind regards, The Cove Lakeside Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our three bedroom suite had worn out beds, carpet in desperate need of cleaning/replacing, bathroom towels torn and frayed, dining room chairs so worn we placed seat cushions or pillows on them so your tailbone wasn’t contacting the chair frame. Thermostat would not regulate the temperature properly, it was all ON or OFF. Balcony decking was filthy, stained with grease, and needed to be swept. One of the electrical outlets in the kitchen completely inoperative. One of the two lobby elevators inoperative during our 7 day stay in mid August, so you waited around a lot. Escapes me the prices this places charges, there are much better/modern accommodations in Kelowna for better value. I would not recommend this property to a friend or family.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Better accommodations elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mathew Zurbrigg, Guest Services / Front Office at The Cove Lakeside Resort
Responded 1 week ago
Dear Mark T, Thank you for your review of The Cove Lakeside Resort. We typically pride ourselves on the level of satisfaction our guests have while staying in one of our spacious 3 bedroom suites as the suites are usually well appointed with clean and comfortable features. We're surprised to hear your feedback posted on TripAdvisor as when you had connected with our Front Desk team during your stay, our understanding was that everything was going well in your suite. Given your comments, we understand that a return visit will most likely not occur but should you reconsider, we would happily welcome you back. Kind regards, The Cove Lakeside Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good spot for summer family getaway. Close to lake and amenities. Best suited for younger kids as pool is small, we had teens and other than rental jet skis not much else for them. Grounds are great, pool needs a refresh. Room was over parking lot wouldn’t call that mountain view
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manny Herrera, Guest Services / Front Office at The Cove Lakeside Resort
Responded 3 weeks ago
Dear Mattparilla77, We thank you for taking the time on making a review of our resort. We are pleased that our location had met your expectations and accommodational needs. Summer season really tends to become so busy and our room availability is slim for a room move for us to give our guest a better experience. We would like to invite you again in the future for us to give you that room view experience. Have a wonderful day. Warm Regards, The Cove Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Old hotel trying to look new. Spacious units with tiny bathroom not suitable for 2 people or older people who need to step into the bathtub to shower. Unbelievably, a restaurant on premises that is not associated with the hotel so; no breakfast service, no room service, no beverage service at the pool and restaurant charges need to be paid for at the restaurant instead of charging to the room. So if you are at the pool and want a glass of water, you need to go back to the front desk and get a bottle. Or to the restaurant with your credit card. No staff at the pool to collect used towels or abandoned glasses creates a dismal situation by midday. Brunch was offered on the weekend. They opened at 11:00 and when we showed up, were told we needed a reservation and they couldn't take us because the kitchen was short staffed. We insisted and they took us. It was very good. However, dinner was inedible due to how heavily salted the food was. The staff is untrained and unconcerned. I can't believe we paid so much to stay there. What a mistake. And to add insult to injury we were billed an additional charge for a "marketing fee" as well as the daily resort fee. I can't believe I made such a mistake and stayed there.…
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Mathew Zurbrigg, Guest Services / Front Office at The Cove Lakeside Resort
Responded 2 weeks ago
Dear Sepennal, Thank you for taking the time to provide your feedback on TripAdvisor. We're surprised to read your comments as we typically pride ourselves on the level of satisfaction our guests experience while staying with us and are sorry this was not the case for your stay. We try our best to inform our guests by posting the hours of the restaurant on our website and are sorry you were not able to view this prior to your stay with us. We're a little confused but your comments about the pool area as during the summer season, our pool area is staffed with an attendant to assist, tidy and we provided complimentary bottled water for our guests to rehydrate in the hot summer sun. The Destination Marketing Fee (3%) is collected by hotels in Kelowna and forwarded to Tourism Kelowna which is the Destination Marketing Organization for the region. The charge is included under “Fees & Taxes” when we quote guest rates. While we do understand our guests have options of where to stay in Kelowna, we hope to have another opportunity to welcome you back so that we may show you a better experience in the future. Kind regards, The Cove Lakeside Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had exceptional service from pre arrival to our checkout. The resort is full of amenities and although the rooms are dated in looks, it is well maintained and very clean. We would stay again. Peak season can be $$$. We have two kids and they wanted to come back (especially for the water slide)!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manny Herrera, Guest Services / Front Office at The Cove Lakeside Resort
Responded 3 weeks ago
Dear Malik S, Thank you so much for taking the time on this amazing review. We are delighted that you and your family had a marvelous experience with us here at the The Cove specially your 2 kids. We are now await on your next visit with us here at the resort. Have a lovely day. Warm Regards, The Cove Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous views, nice, spacious rooms, and good amenities in a relatively private location. So that is lovely. But 3 fire alarms in 24 hours, not due to fires but malfunctions, ( with one at 3 am and one at 5 am) doesn't lead to confidence in the systems and maintenance. Add to that one elevator down for maintenance and a charcuterie board at the restaurant that took 45+ minutes (with no explanation and only the waitress apology), and I would say they aren't operating very well. Nice place, nice location, tough to stay there.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mathew Zurbrigg, Guest Services / Front Office at The Cove Lakeside Resort
Responded 2 weeks ago
Dear Chris_the_beekeeper, Thank you for your feedback on TripAdvisor. We were surprised to read about your concerns on-line as we had hoped to have connected directly with all guests who were impacted by the alarms during their stay. While this is a very rare occurrence for our property, we would hope that you could appreciate the fire life safety system doing what it's intended, alerting occupants to a concern. That said, we acknowledge that the evening’s disturbances were concerning and are truly sorry this occurred. Please rest assured that our fire safety mechanical company was on property in the morning to correct the system so all guests could continue their stay in comfort. Since receiving your feedback our leadership team has been able to connect with you and it's fantastic to hear that, despite the challenges you faced, you are still willing to return to stay with us. We look forward to welcoming you back to show you a better experience in the future. Kind regards, The Cove Lakeside Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we had the best time but the fire alarm went off at 3 am and then again at 6:30 am but other than that we loved it. i would definitely recommend it. i was visiting my mom at the Heritage so was super convenient running back and forth.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manny Herrera, Guest Services / Front Office at The Cove Lakeside Resort
Responded 4 weeks ago
Dear Kathimccclinton, First and foremost we would like to extend our apology on any inconvenience caused due to the fire alarm system that had went off several times during your stay. We thank you and appreciate a wonderful and a perfect review from you regarding the resort. We are pleased that you had a marvelous stay with us as well as our location had made it convenient for you visiting a love one. We are now awaiting on your next visit for us to take care of you again. Have a lovely day. Warm Regards, The Cove Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$173 - US$342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cove lakeside hotel west kelowna, cove lakeside westbank
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
96
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Claim Your Listing Frequently Asked Questions about The Cove Lakeside Resort
Which popular attractions are close to The Cove Lakeside Resort?
Nearby attractions include Parrot Island - Exotic Bird Sanctuary (6.9 km), Carmelis Alpine Goat Cheese Artisan (5.1 km), and Paynter's Fruit Market (2.3 km).
What are some of the property amenities at The Cove Lakeside Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Cove Lakeside Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Cove Lakeside Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at The Cove Lakeside Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Cove Lakeside Resort?
Conveniently located restaurants include 19 Okanagan Grill + Bar, Kekuli Cafe West Kelowna, and Terrace Restaurant.
Are there opportunities to exercise at The Cove Lakeside Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Cove Lakeside Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at The Cove Lakeside Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cove Lakeside Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Cove Lakeside Resort?
Many travellers enjoy visiting Father Pandosy Mission (11.7 km) and Kelowna Cenotaph (12.1 km).