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Holiday Inn West Kelowna

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Traveller (36)
Room & Suite (32)
Dining (6)
Overview
  • Excellent25%
  • Very good40%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“boston pizza”(13 reviews)
“dairy queen”(5 reviews)
“south end”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn West Kelowna
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn West Kelowna
Special Offer: Book Direct and Save
Hotel deals
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Reviews (240)
There are newer reviews for Holiday Inn West Kelowna
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58
19
10
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LanguageEnglish
61
90
58
19
10
Show reviews that mention
All reviewsboston pizzadairy queensouth endin house restaurantoutdoor poolexercise roomair conditioningoff the highwaywestkelownacheckintubbc
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51 - 55 of 238 reviews
Reviewed 18 July 2016

I was traveling with 36 young people and 8 adults on a road trip through the area. We just spent one night here, and I found very comfortable and accommodating. Rooms were clean, beds were comfy. Even though we were such a big group, the...More

Thank emilymiller1313
Response from Orlando B, Manager at Holiday Inn West KelownaResponded 19 July 2016

Hello emilymiller1313, Thank you very much for your review of the Holiday Inn West Kelowna. I am so pleased to hear that you had the most comfortable stay with us. I shall pass on your comments to our helpful and friendly front desk staff who...More

Reviewed 18 July 2016

Would not stay here again. I booked a room with a fridge. Even confirmed the week before arrival that I would have a fridge. Very important when travelling with Children. We arrived only to be told that rooms with fridges was only a "request" only...More

Thank gayleneb351
Response from Orlando B, Manager at Holiday Inn West KelownaResponded 19 July 2016

Hello Gaylene, Thank you for your review of our hotel. I am pleased to hear that we were able to deliver a fridge and microwave in your room. As we only have a certain number of fridges we do not guarantee it to our guests....More

Reviewed 14 July 2016

I thought I booked a King and was surprised that it was a King with a jacuzzi. I need to read the small writing I guess, but did receive an adjustment. The jacuzzi took up so much room that I am pretty sure you would...More

Thank John S
Response from Orlando B, Manager at Holiday Inn West KelownaResponded 18 July 2016

Hello John S, Thank you for your review. Our jacuzzi suites are widely enjoyed by our IHG priority members when they receive upgraded rooms. I am very sorry to hear that your stay was not as enjoyable. The fridge and microwave are on an elevated...More

Reviewed 11 July 2016 via mobile

Upon arriving the card machine was broken and they were waiting on a new one. We had to be let in every time we came back which was super inconvenient for the poor workers at front desk. Rooms were a lil outdated. Our jacuzzi in...More

Thank nkostiuk
Response from IHGService, Guest Relations Manager at Holiday Inn West KelownaResponded 26 July 2016

Dear nkostiuk, Thank you for your feedback regarding your stay at Holiday Inn West Kelowna SW-Westbank, BC. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we...More

Reviewed 6 July 2016

I booked this as part of a recent trip to BC wine country en route to Okanagan. The location is good as a starting point to get to Osoyoos and the Okanagan in general. You can get to Mission Hill in about 5-10mins. The hotel...More

Thank Iceblueshoes
Response from Orlando B, Manager at Holiday Inn West KelownaResponded 8 July 2016

Hello Iceblueshoes, Thank you for your review. I'm glad that you enjoyed your stay at our hotel, and I appreciate your mention of our friendly front desk staff. Our Occupancy Tax, sometimes referred to as Sales Tax or Hotel Tax, is a tax that is...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Banquet Room
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in West Kelowna
#3 Mid-range Hotel in West Kelowna
#5 Quaint Hotel in West Kelowna
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$101 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in West Kelowna
#3 Mid-range Hotel in West Kelowna
#5 Quaint Hotel in West Kelowna
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (36)
Room & Suite (32)
Dining (6)
Questions & Answers
Ask a question
swarmhive
13 September 2015|
Answer
Response from Margo H | Reviewed this property |
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck
0
Votes
swarmhive
13 September 2015|
AnswerShow all 2 answers
Response from Gateway1_10 | Reviewed this property |
Call them @ 1-877-660-8550
0
Votes
Room Tips
"We took a room away from the elevator always a good choice."
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"rooms with a rear facing view, i.e. the pool side would be quieter as they are further away from the main..."
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"It is on the outskirts of West Kelowna"
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"4 th floor obviously quieter, nothing above you. SUITES ARE SUPER>"
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