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All reviewsboston pizzadairy queenfront desk staffin house restaurantoutdoor poolbeds were very comfortableexercise roomhot tuboff the highwaygreat place to staytim hortonskelownawestsaltwatercheckinbcgate
Out stay here was wonderful! The manager, Orlando was so accommodating to my family and they always had good recommendations in where to go around.
The gym is alright but I enjoyed the pool since its big enough for both adults and children.
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 12 August 2016
Thank you so much for taking the time to review our property. I am very pleased that you had a wonderful stay with us. We hope that your first visit to West Kelowna will not be the last.
Booked this hotel at the last minute, while spontaneously planning a quick summer trip to the Okanagan. Staff were courteous and friendly. Room was clean and had all the amenities we were looking for (fridge, coffee maker,...and the all important air conditioning). Check in was...More
Thank Suzanne W
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 9 August 2016
Hello Suzanne W,
Thank you very much for your review. I am very pleased to hear that you found the hotel clean and comfortable as well as the friendliness and courteousness of the staff. I am also happy to hear that we were able to...More
Ended up being a last minute stay and the service was great. Thx Orlando for going the extra mile and listening to my wife's story about our tough day on the road. Even got a deal because he seemed to genuinely care. Pool was great,...More
Thank bryan s
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 6 August 2016
Hello bryan s,
Thank you for your review of our hotel. I am so pleased to hear that you had a wonderful stay with us after a tough day on the road. I am also happy that you took advantage of our pool area. We...More
We had booked a pet friendly room, but no longer needed it due to our dog passing. They graciously moved us up to an upper level room with better view for same price. Nice clean room with fun indoor/outdoor pool area. Very convenient restaurant next...More
Amazing weekend stay with 5 star customer service most especially Orlando, Luke and Amanda. While waiting in line, they recognized my presence as well as other customers. I would recommend this hotel.
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 1 August 2016
Thank you kindly for your review. I am so pleased to hear that you received a 5 star customer service from us. We look forward to your next visit with us.
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck