We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn West Kelowna

229 reviews
Save
Traveller (35)
Room & Suite (19)
Dining (3)
Overview
  • Excellent25%
  • Very good40%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“boston pizza”(13 reviews)
“dairy queen”(5 reviews)
“front desk staff”(16 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Holiday Inn West Kelowna
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (229)Write a Review
There are newer reviews for Holiday Inn West Kelowna
See the most recent reviews
Filter reviews
227 results
Traveller rating
59
87
52
19
10
Traveller type
Time of year
LanguageEnglish
59
87
52
19
10
Show reviews that mention
All reviewsboston pizzadairy queenfront desk staffin house restaurantoutdoor poolbeds were very comfortableexercise roomhot tuboff the highwaygreat place to staytim hortonskelownawestsaltwatercheckinbcgate
FilterEnglish
Updating list...
31 - 35 of 227 reviews
Reviewed 11 August 2016 via mobile

Out stay here was wonderful! The manager, Orlando was so accommodating to my family and they always had good recommendations in where to go around. The gym is alright but I enjoyed the pool since its big enough for both adults and children. The staff...More

Thank tineeway
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 12 August 2016

Hello tineeway, Thank you so much for taking the time to review our property. I am very pleased that you had a wonderful stay with us. We hope that your first visit to West Kelowna will not be the last. Kindest regards, Orlando Batitis Operations...More

Reviewed 7 August 2016

Booked this hotel at the last minute, while spontaneously planning a quick summer trip to the Okanagan. Staff were courteous and friendly. Room was clean and had all the amenities we were looking for (fridge, coffee maker,...and the all important air conditioning). Check in was...More

Thank Suzanne W
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 9 August 2016

Hello Suzanne W, Thank you very much for your review. I am very pleased to hear that you found the hotel clean and comfortable as well as the friendliness and courteousness of the staff. I am also happy to hear that we were able to...More

Reviewed 3 August 2016 via mobile

Ended up being a last minute stay and the service was great. Thx Orlando for going the extra mile and listening to my wife's story about our tough day on the road. Even got a deal because he seemed to genuinely care. Pool was great,...More

Thank bryan s
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 6 August 2016

Hello bryan s, Thank you for your review of our hotel. I am so pleased to hear that you had a wonderful stay with us after a tough day on the road. I am also happy that you took advantage of our pool area. We...More

Reviewed 1 August 2016 via mobile

We had booked a pet friendly room, but no longer needed it due to our dog passing. They graciously moved us up to an upper level room with better view for same price. Nice clean room with fun indoor/outdoor pool area. Very convenient restaurant next...More

Thank Zach H
Reviewed 31 July 2016

Amazing weekend stay with 5 star customer service most especially Orlando, Luke and Amanda. While waiting in line, they recognized my presence as well as other customers. I would recommend this hotel.

Thank 23Mylene2016
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 1 August 2016

Hello 23Mylene2016, Thank you kindly for your review. I am so pleased to hear that you received a 5 star customer service from us. We look forward to your next visit with us. Kind regards, Orlando Batitis Operations Manager

View more reviews
PreviousNext
15678946
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$98 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$98 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
swarmhive
13 September 2015|
Answer
Response from Margo H | Reviewed this property |
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck
0
Votes
swarmhive
13 September 2015|
AnswerShow all 2 answers
Response from Gateway1_10 | Reviewed this property |
Call them @ 1-877-660-8550
0
Votes
Room Tips
"4 th floor obviously quieter, nothing above you. SUITES ARE SUPER>"
Read review
"Bring a night lite - I am going to get one."
Read review
"Book well in advance, out of season if possible, otherwise they will screw you too."
Read review
"we were 218 last year, and 409 this year, both were very good."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing