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Road trip through bc and was very impressed. Perhaps a bit dated, but the rooms are huge. Breakfast at the independently owned restaurant is delicious! Boston pizza is next door but it can be very busy at night. Outdoor pool is wicked, overlooks the lake!...More
Thank Jarrod H
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 9 February 2017
Hello Jarrod H,
Thank you very much for your review. I am pleased to hear that you enjoyed the hotel's facilities including our indoor/outdoor salt water swimming pool as well as the hotel run Gate Keeper Restaurant and Lounge. We look forward to your next...More
From check in to check out our stay was wonderful. Our room 322. Had jacuzzi in and separate bedroom with a king bed. The bed was the most comfortable bed we ever slept on in a hotel. Amazing. The room was very quiet.
Thank Diane M
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 9 November 2016
Hello Diane M,
Thank you kindly for your review of our hotel. I am so very pleased that you found your stay wonderful and comfortable overall.
We hope to see you on your next anniversary!
The hotel is your typical holiday inn. Nice enough room, clean, all the basics. The inside/outside pool is cool but is starting to show its age. A little bit of paint and cleaning around could do some good there. The gym is pretty sad. Small...More
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 8 November 2016
Thank you kindly for your review. I am pleased to hear that you found our rooms clean with the essential amenities. Our pool area is undertaking changes to the flooring very soon. Although our gym is small, it offers 2 treadmills, 1 eliptical,...More
Our team stayed there & it was great. The pool looked awesome but our hockey team never did get to use it unfortunately. Located in West Kelowna at the edge of city on your way to Pentiction. Svery amenity nearby ( starbucks, McD, Tim Hortons,...More
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 15 October 2016
Thank you very much for your review of our hotel. I am very pleased that you found our hotel close to the nearby services. We look forward to your next visit.
We only stayed at the hotel because of the pool and more importantly the Hot Tub. I brought my three kids down to the hot tub only to discover that the hot tub was not even 94 degrees(we know hot tub temperatures). I covered myself...More
Thank Sandy B
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 28 September 2016
Hello Sandy B,
Thank you for your review of our hotel. I am sorry to hear that the hot tub was not at its normal temperature for you and your family to enjoy. We have since fixed the issue and the temperature is now back...More
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck