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The hotel was clean and comfortable. Check-in was easy. Even though their computer system was down, they still got us in our room within 5 minutes. The mini-fridge and coffee maker in the room added to the comfort, and the beds were great. I enjoyed...More
we were at Harvest Moon, and most of the hotel was booked by linedancers.Our room 409 was very nice, real quiet and I was surprised that even the fridge was fairly quiet as I'm a light sleeper. It was very clean and made our stay...More
First and foremost - The staff are excellent - From the Ops Mgr Orlando, to Mike,Dave and Lorna at Front Desk. Including Lynette,Carla & Drew in the Restaurant/Pub ? GREAT FUN PLACE ..My wife and I were here Fom Dec 23-26 and Dec 31-Jan 2....More
Very helpful service from all staff - front desk, restaurant, guest services / catering....
The room was spacious, clean, and very dark when the shade drapes were down - which they had to be due to the unfortunate location of an outdoor streetlight.
Not a bad hotel, but certainly not worth $168 a night. Of course, these days, it's not about the value you get for your money, it's about how much the hotel can extort from you because of availability (I notice the price is $112 today)....More
Response from IHGService, Guest Relations Manager at Holiday Inn West KelownaResponded 15 October 2017
Thank you for your stay and for taking the time to share your experience with us. It is good to see to high rating you gave in terms of sleep quality. However, I'm sorry to hear your dismay about our pricing. I greatly...More
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck