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Best Western Plus Wine Country Hotel & Suites

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3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (135)
Room & Suite (394)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Wine Country Hotel & Suites
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in West Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Experience a rare combination of luxury and hospitality when you stay at the Best Western Plus Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the centre of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, golf courses and bucolic vineyard vistas.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Hiking
Ski rentals
Skiing
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
Special Offer:$25 Gift Card Promotion

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
28Restaurantswithin 1 km
1Attractionwithin 1 km
1,052Reviews7Q+A100Room tips
Traveller rating
  • 550
  • 342
  • 84
  • 36
  • 40
Time of year
Traveller type
Language
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Popular mentions
Nicole S wrote a review 16 Feb
1 contribution2 helpful votes
+1
My husband and I stayed here for our first wedding anniversary. We planned a weekend close to home (due to COVID). We stayed in a jacuzzi suite and were so disappointed to see the roof and ceiling were badly damaged and leaking. We discovered it in the evening - we would have switched rooms but my husband had our friend come in and decorate while we were out. We told the maintenance guy and he said it should have been fixed. I reached out to the manager and all she did was offer us some points..This room should have NEVER been rented out until the leak and ceiling were fixed. This is basic common sense, not only did it look like a run down room, but the water was leaking down on us and parts of the ceiling were falling. I don’t usually leave reviews but this was a terribly experience all around!!!!!! I will not be staying here again. The manager never did respond to my email. Unprofessional and not willing to admit fault or offer a decent compensation.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
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Roxene A wrote a review Jan 2021
Kelowna, Canada2 contributions
Hotel's Favourite
We were very Fortunate to have Lynette check us in, for our Business Trip. She accommodated us to almost Perfection....with Covid-19 changing the Platform of every Business and Service available to us, I would say Best Western West Kelowna has the right Staff to take it into 2021..and Also thanks to the rest of the Front Desk Staff and Housekeepers...and Breakfast server...
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Date of stay: January 2021
Rooms
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Service
Trip type: Travelled on business
Room Tip: Top Floor..
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cplindsay2021 wrote a review Jan 2021
1 contribution
This was our first time at this Best Western and we were very happy with the stay. Clean, the breakfast that was offered was certainly adequate in the circumstances (particularly having one hot item available).
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Review collected in partnership with Best Western
Date of stay: January 2021
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Zelda M wrote a review Nov 2020
2 contributions1 helpful vote
I booked the jacuzzi suite and the tub did not work. While an offer for a future visit was offered, that was not helpful as there was no plan to return to the area. I feel they should have discouted the room since we were not able to enjoy the room as booked. No discount for the cost of the room was offered.
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Date of stay: November 2020
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Room Tip: Ensure everything is worked as offered
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Jackie P wrote a review Nov 2020
Revelstoke, Canada25 contributions9 helpful votes
This is our ‘go to’ hotel when staying in Kelowna. Great staff, quiet rooms and a comfortable bed with a good sized bathroom. Good choice of takeaway items for breakfast in these COVID times. Definitely recommend.
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Review collected in partnership with Best Western
Date of stay: November 2020
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PRICE RANGE
US$99 - US$197 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Wine Country Hotel & Suites
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
99
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Frequently Asked Questions about Best Western Plus Wine Country Hotel & Suites
Which popular attractions are close to Best Western Plus Wine Country Hotel & Suites?
Nearby attractions include Just 4 Fun Playcentre (1.1 km), Westside Go Karts (1.1 km), and Monet Meets Merlot (0.8 km).
What are some of the property amenities at Best Western Plus Wine Country Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Wine Country Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Wine Country Hotel & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Wine Country Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Wine Country Hotel & Suites?
Conveniently located restaurants include Kekuli Cafe West Kelowna, 19 Okanagan Grill + Bar, and Bamboo Chopsticks.
Are there opportunities to exercise at Best Western Plus Wine Country Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Wine Country Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Wine Country Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Wine Country Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Wine Country Hotel & Suites?
Many travellers enjoy visiting Father Pandosy Mission (9.9 km).