Best Western Plus Wine Country Hotel & Suites
3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
Lowest prices for your stay
US$143
Free cancellation until 16/12/22
Reserve now, pay at stay
US$143
Free cancellation until 17/12/22
Reserve now, pay at stay
US$150
US$124
Booking.comUS$142
Hotels.comUS$143
HurbUS$150
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About
#1 of 6 hotels in West Kelowna
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Travellers' Choice
At the Best Western Plus Wine Country Hotel & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Wine Country Hotel & Suites will stand out among other hotels in West Kelowna,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Wine Country Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Hiking
Ski rentals
Skiing
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Location
Full view
49Car recommended
Grade: 49 out of 100
28Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
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Car HireSee all West Kelowna car hire
1138Reviews7Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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We had a fantastic stay at this hotel! The staff were very friendly and knowledgeable. The room was spacious and clean, the bed was extremely comfortable. Although the hotel was fully booked, it was quiet in our room. The breakfast had lots of choices and was tasty! It is in a very convenient location. We will definitely be back!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 3 days ago
Dear Traveler762558, Thank you for taking the time to share your positive experience. I am glad that your newly renovated room was quiet and clean throughout your stay. We have added in a few more items to our breakfast recently so I am pleased that you noticed the variety. Once again thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Taysia Ross
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
his hotel is in a great location to access the local attractions, restaurants, shopping, drive to the beach, dog beach area and more! We chose this hotel as it was pet friendly for our older Lab, lots of areas to walk her. Staff were professional, friendly and helpful! Indoor hot tub was great, pool with water slide for others, pool only 3' 7" so great for kids!! Has a gym area, decent breakfast and laundromat if needed. Across the street from a golf course. We planned this trip to visit daughter, and friends... check out the wineries in area. ONLY got to FRIND Estate Winery!! We went for morning coffees and pastries, lunch and one dinner, amazing lake front winery! We would recommend this hotel, and would stay again!
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 31 Aug 2021
Dear PoppinsMagic, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites. We are so delighted that you were able to enjoy your stay and our team, amenities, and the fun activities around the hotel left a memorable impression. You'll have to return soon to visit all the other amazing wineries in the area! Thank you for choosing to stay with us, we hope to see you again soon. Sincerely, Sean Outerbridge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The area was perfect for the family’s with restaurants and pubs within walking distance. The staff was great. The pool was reserved for each team coordinating with the hockey schedule that were staying in the hotel so it was not over crowded. The breakfast staff kept up with food and cleanliness. Check in and out was a breeze. The experience was great even with the renovations going on.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 5 days ago
Dear Willyrad14, I am so pleased to hear that you and your team enjoyed your stay! I hope everyone was able to enjoy the pool time after the games each day of the tournament. We would love to welcome you and your team back in the future. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was a hockey team (12-15yr olds) staying here also. First night we were there we were woke up by kids running up and down the halls yelling and slamming doors. I called the front desk 4 times to try and get something done about this and didn’t have much luck. There was also hockey “parents” in the hall discussing their game analysis’s loudly while drinking in the halls as well. This repeated the next evening as well. Upon checkout we wanted to discuss this experience with the management but we were told there was no management on site that day so we would have to be contacted later by a manager. Haven’t had a call yet. Hopefully we will get the call
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Jmarsh2022, Thank you for sharing your experience and behalf of our team, I would like to sincerely apologize for the noise that you experienced from your neighboring guests. I will make sure to follow up with the Front Desk team to ensure that they are enforcing our noise policy for all guests. I have personally reached out to you today by email so I hope that we are able to connect over your stay. I do hope you will stay with us again so that we can change your opinion of our hotel. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our well-lit, comfortable room was a treat. A faux-leather sofa faced a large TV, and there was a desk and comfy chair as well. Lots of lighting, both overhead and lamps, were a rare luxury. Breakfast was excellent quality and plentiful.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 3 weeks ago
Dear Sherry O, I am very pleased that you enjoyed the newly renovated guestrooms. It is also great to hear that you liked the selection at breakfast. We hope that we can welcome you again the next time you find yourself in West Kelowna. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was overpriced for what it was. Full of issues that never got resolved by the staff. Our hotel bathroom smelt like sewage. We asked the staff to fix the issue, and nothing was done. Also had trouble sleeping, could hear a party going on in another room.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 24 Oct 2022
Dear Isabellavegso1, Thank you for sharing your experience. I truly apologize that there was a smell in your room that was never resolved. This is not the quality of service that we strive to provide and it is disappointing that we fell short. I will make sure that I follow up with our Maintenance team as well as the Front Desk to ensure that all guest concerns are addressed immediately. I would also like to apologize that a neighboring room kept you awake during your stay. We do our best to ensure that all guests are being respectful to noise levels in the evening wherever possible. I do hope you would reconsider staying with us again so that we can change your mind of your current impression of the hotel. Please feel free to call the hotel and ask for myself directly so I can ensure you have a seamless stay. Kind regards, Taysia Ross
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at this hotel even though significant renovations were being done. The renos in the guest room were awesome, especially nice in the bathroom. I'm not typically impressed by hotel breakfasts, and this was no exception. OK, but not awesome. I keep dreaming of a hotel that might provide fresh pastries or freshly baked bread from a local bakery or local fruit (this is Kelowna) but I know it all costs $$. Overall great stay.
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Review collected in partnership with Best Western
Date of stay: October 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 26 Oct 2022
Dear Bald_Prairie, I am so pleased to hear that you like the newly renovated guestrooms. I also want to thank you for providing feedback about our complimentary breakfast. We are always looking for ways to improve and we will take your comments into consideration going forward. I do hope that you will choose to stay with us again. Kind regards, Taysia Ross
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights on our way back from a road trip through the Rockies. Very handy location but quite a bit away from central Kelowna if that's where you are planning on going. We had a suite with 2 double beds and an extra large king bed. Massive rooms, basically 2 adjoining rooms. We were a little disappointed that the room faced the road side. We were told all these types of rooms are road side which is quite surprising as its an expensive room type. Positives were definitely the spaciousness and the fact that the rooms and bathrooms were brand new. Very nicely done, super comfy bed and lovely bathrooms. Rest of the building a little less attractive at the moment but will no doubt improve on completion of the renovations. Breakfast was a little disappointing, not a huge choice, no bagels or cream cheese and the oatcake machine only appeared on the 2nd morning. Room for improvement in the breakfast options for sure. A nice bedroom but a bit pricey given the room location and the breakfast. …
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Ask for room away from the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 26 Oct 2022
Dear ELM121, Thank you for choosing to stay with us during your two day stay in West Kelowna. I am pleased that you enjoyed the newly renovated suite. Thank you for the understanding in regards to some of our public areas being under renovations. We are looking to improve our breakfast selection in the months to come so I appreciate your feedback. I hope we can welcome you again in the future so you can see the hotel fully renovated. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely, updated room. And despite the renovations going on it the lobby we were happy to stay there Walking distance to some restaurants and stores. Breakfast was good. We would stay here again if we were in the area again.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 26 Oct 2022
Thank you Bcaldwell2022 for the positive review. It is great to hear that you would stay with us again the next time you visit West Kelowna. I appreciate your understanding with our renovations during your stay. Looking forward to welcoming you back in the future. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 4th stay at this hotel and once again it did not disappoint. The service was excellent from start to finish. The rooms were spacious and clean, breakfast had a good selection, the pool and slide was great and we all used this several times over our 7 night stay. Housekeeping was available, however we chose not to have our room serviced but the housekeeping staff were amazing with accommodating any of our requests. This is a very convenient location for travelling the area. Would highly recommend this hotel to anyone looking for accommodation in this area.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 26 Oct 2022
Dear Paul R, Thank you so much for choosing to stay with us for your seven day trip. It's great that you were able to use our facilities such as the pool, waterslide and breakfast room. Thank you again for taking the time to share your experience and we hope to welcome you back in the future. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$109 - US$134 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Wine Country Hotel & Suites
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
99
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Claim Your ListingBEST WESTERN PLUS WINE COUNTRY HOTEL & SUITES - UPDATED 2022 Reviews & Price Comparison (West Kelowna, Canada) - Tripadvisor
Frequently Asked Questions about Best Western Plus Wine Country Hotel & Suites
Which popular attractions are close to Best Western Plus Wine Country Hotel & Suites?
Nearby attractions include Just 4 Fun Playcentre (1.1 km), Westside Go Karts (1.1 km), and Monet Meets Merlot (0.8 km).
What are some of the property amenities at Best Western Plus Wine Country Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Wine Country Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Wine Country Hotel & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Wine Country Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Wine Country Hotel & Suites?
Conveniently located restaurants include 19 Okanagan Grill + Bar, Kekuli Cafe West Kelowna, and Bamboo Chopsticks.
Are there opportunities to exercise at Best Western Plus Wine Country Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Wine Country Hotel & Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Wine Country Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Wine Country Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Wine Country Hotel & Suites?
Many travellers enjoy visiting Father Pandosy Mission (9.9 km) and Kelowna Cenotaph (9.4 km).