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BEST WESTERN PLUS Wine Country Hotel & Suites

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BEST WESTERN PLUS Wine Country Hotel & Suites
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635 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

This hotel is a great place to stay. The staff are the best. Always greeted with a smile and staff go out of theira way to make your stay more enjoyable. the rooms and beds are also excellent. The pool and amenities are excellent and the fact that it is walking distance to one of the best restaurants in West...

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Helpful?
Thank Tony P
Best Western PL... W, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Tony, Many thanks for taking the time to write this review. We certainly appreciate your comment in Triadvisor as a lot of people do read it. Yes, you are right, we do have 4 restaurants within walking distance which is great when one does not want to drive anymore. Please do let me know when you are coming into...

HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

A very nice hotel in a good location near the main north-south highway and close to a number of good restaurants. What impressed me most was the soundproofing resulting in restful, undisturbed sleep. The hotel was spotless. The shower had great pressure and there was a refrigerator and microwave in each room. The balcony was nice and we were able...

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1Thank Paul L
About Hotel's Favourite Review
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Paul, Thank you so much for the review which is appreciated by all. You are absolutely correct about the variety of restaurants in our area. This is due to the Wineries and Golf Courses as most of them now do have a Restaurant attached. Glad that the weather agreed with you as well, I certainly will let Sydney know...

Calgary, Canada
Reviewed 2 days ago NEW

This is one of the best of the BW hotels we have stayed in and we always stay here when in the Kelowna area because of the good value (especially in off-season). Location is not the prettiest, but it is convenient and the rooms are clean, comfortable and large. Service has always been good.

Review collected in partnership with Best Western
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Helpful?
Thank David F
Best Western PL... W, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you David for your review. We are pleased that you enjoyed your stay at our hotel, we do pride ourselves to try and please our guests, especially when it comes to cleanliness and Breakfast. i hope you had the opportunity to explore the Okanagan region as it does offer a lot, even in the winter time. We look forward...

Reviewed 5 days ago NEW

I experienced excellent service through out from check in through room cleaning, hot breakfast was ample with good variety, my only comment would be that breakfast start earlier that 7 AM. Hotel does not show its age and there are many amenities close by like shopping, drug store, pub and restaurants. Highly recommended!

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Helpful?
Thank FredfromAb
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Fred for the wonderful review. Especially our Breakfast staff was very happy to hear about the review as they are hardly mentioned. I am glad that you explored our area as it indeed has a lot to offer, from Wineries to shopping and really good eating. We do try and keep the hotel maintained as much as possible,...

Vancouver, Canada
Reviewed 1 week ago

Stayed hear during a hockey tournament. Check in went smoothly, we were pleased to be able to check in a bit early. Room was nice and clean, beds were comfortable. The breakfast was a nice bonus, waffle maker and pancakes as well as breakfast sandwich options. Both mornings out of OJ but was still happy with breakfast. We asked to...

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Helpful?
Thank Gretz
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Gretz, yes, you were at the hotel when we had a full house of Hockey Kiddies. I am happy that it went so well with little complaints. Yes, our Breakfast room as well as our public areas are not that great as you cannot consume alcohol. That is why we do not offer the Breakfast room unless we know...

Nelson, Canada
Reviewed 1 week ago

This hotel and staff have always treated us well. Although we have stayed there just for business, (so quick in and out), this hotel has been great. Try it out, it won't disappoint. Breakfast is more than a cold cereal...waffles, build your own hot egg sandwich, yogart and fruit, etc.

Review collected in partnership with Best Western
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Thank Wade R N
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Wade, many thanks for writing this review. As you are a regular guest at our hotel, having a stay with your family does mean a lot to us. I am glad you mentioned our breakfast as we have tried hard to satisfy everyone as breakfast is such an important part of one's day. I do hope you had a...

Houston, Canada
Reviewed 2 weeks ago

Room nicely set up clean found the bed to be very comfortable wifi worked ok breakfast was very simple but good. Hotel has easy access from highway parking is not an issue. Hotel is close to lots of other amenities.

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Helpful?
Thank Jim D
Best Western PL... W, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Jim, many thanks for your Tripadvisor review. We do strive to make sure that our guests are enjoying their stay with us in the beautiful Okanagan Valley. I do hope you enjoyed our free breakfast buffet as we try to cater as much as possible to our guest's needs. Yes, we do have the Wine Trail right at our...

Kamloops, British Columbia, Canada
Reviewed 2 weeks ago via mobile

Best Western was difficult to book with - they re-directed us to an out of country reservation site that put us in the wrong hotel. My son was the only kid that didn't get to stay with his team. They switched our hotel but then when we showed up at the next hotel and had to wait 5 hours for...

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Thank Sarah S
BWwinecountry, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

My apology that you had such a hard time in booking your reservation. The best way is always to go directly to the hotel. I also saw that you had booked yourself into the wrong hotel, thus we were not prepared to have you arrive at 8 am. The Housekeeping had your room ready by 11 am, it is always...

Oakville, Canada
Reviewed 10 February 2017

Hotel looks almost new but is 7-8 years old according to the staff . Rooms are confortable and a nice hot shower. Above average free breakfast. if your a coffee hound like me, you will enjoy their local brew. Lots of parking Nice swimming pool but no restaurant and therefore no bar, Not to worry, this hotel is in a...

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Helpful?
Thank Alan M
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Alan for taking the time to write this review. You are correct, we do have quite a few restaurants within a 5 minute walking area which is great for our guests. not to talk about the various Winery restaurants which have multiplied over the years and are indeed fabulous. Our Breakfast people always appreciate a compliment which I...

Reviewed 29 January 2017 via mobile

Recommend getting the balcony facing the back for a stunning view. Walking distance to several restaurants and lake. Great for kids as it has a pool and slide indoors for winter months and is pet friendly.

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Helpful?
Thank Jenn W
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Jenn, many thanks for your review which is appreciated by all. We are fortunate to be situated in such a beautiful area and having so many good restaurants within walking distance (and Winery restaurants as well). I do hope you enjoyed our free hot breakfast as well as we do strive to give our guests a healthy one. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: €83 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and other travellers.
3 questions
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Kelowna, Canada
Seattle
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the 3rd or 4th floor overlooking the parking lot so you can see your car and the stores in the plaza!!”
 of 5 bubbles almcnerney, 10 Feb 2017 | Read review
“pay the upgrade fee for the view side, well worth it. You get a balcony.”
 of 5 bubbles 2stephanied, 28 Nov 2016 | Read review
“We had a suite which was very nice, modern and spacious.”
 of 5 bubbles silverstang, 6 Nov 2016 | Read review
“Ask for a room on the back of the hotel as it is quieter”
 of 5 bubbles gnome19, 1 Nov 2016 | Read review
“East facing rooms provide morning sunshine on the balcony and a view over the golf course of the lake”
 of 5 bubbles 901PaulL, 6 Oct 2016 | Read review
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