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Richmond Gate Hotel

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Richmond Gate Hotel
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940 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Stanford-Le-Hope, United Kingdom
Reviewed 31 December 2016

We found the staff very helpful quietly doing their jobs. Room was clean and bed very comfortable, we loved the shower which was hot and powerful. We went on a deal with Secret Escapes and found very good value as included buffet cooked breakfast and tasty 2 course evening meal. Would highly reccomend.

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Helpful?
Thank Kimss17
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I really do appreciate your feedback relating to your stay and the quality of food . I was also delighted to read about the team and level of service provided thank you, I will of course share your comments to all of the team It would be our pleasure to...

London, United Kingdom
Reviewed 31 December 2016

I booked to take my mum and children for afternoon tea which was very basic and over priced for the quality of sandwices. There was no choice offered for tea or sandwiches as stated on their website. For the price charged stick to the hotels in central London. Very disappointing.

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Thank huntingsmith
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review. I was very sorry to read that you described Afternoon tea with us as you have .I am genuinely sorry that experience did not meet with your expectations please accept my sincere apology. Our afternoon tea menu as displayed on all tables is set I wish to assure you that we prepare all baked...

Derby, United Kingdom
Reviewed 29 December 2016

Stayed here on a recent trip to London and was not disappointed.Great location with lovely views.The hotel staff were polite and friendly.The room was very nice and clean with a very comfy bed.The food was excellent,what you would expect from a 4* Hotel. Would definitely recommend and will be returning next year. R Gregory Derby

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Thank _roy_gregory7
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I really do appreciate your feedback relating to the hotel. I will of course share your comments with all of the team It would be our pleasure to welcome you back to the hotel when you next visit Richmond. Nick Henry General Manager

London, United Kingdom
Reviewed 25 December 2016

Beautiful Georgian house and we love the building but the interiors need a jolly good clean. The first thing we asked for were cleaners to hoover the bedroom carpet which had hairs on the floor. The bedhead was dusty visibly and smellt. There was no other better room available when we asked. The bed had a soft mattress and I...

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1Thank McCaslin-Brown
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

I was very sorry to read that you described your stay with us as not being a 4 star experience I apologise that you felt the standard of the hotel and the bedroom that you were allocated were not to standard. I understand that you had first been allocated a standard room which you were unhappy with due to its...

London, United Kingdom
Reviewed 20 December 2016

The hotel hosted us for our Xmas Party and everyone had a fabulous time. It was a large party and we had good communication with the events team throughout Christmas Dinner was delicious. Staff, througout the stay, were very attentive and catered to our needs -inspite of the fact that our needs kept changing :-) They were also very patient...

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Thank Topnorthern
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read how much you had both enjoyed your event with us. It was wonderful to read how we played a small part in making your Christmas Party a little more memorable. It is always a huge honour to read comments about the service team members have...

Greater London, United Kingdom
Reviewed 19 December 2016

I organised a corporate Christmas party for about 120 people and the venue worked very well. The hotel staff were very responsive, polite and accommodating. Any issues I had where dealt with immediately. The party included a sit-down 3 course meal which was excellent – it looked like gourmet-dining but was still very hearty and palatable. The venue hire price...

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Helpful?
Thank ithetraveller2016
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read how much you had both enjoyed your event with us. It was wonderful to read how we played a small part in making your Christmas Party a little more memorable. It is always a huge honour to read comments about the service team members have...

Richmond, United Kingdom
Reviewed 17 December 2016

Could be cleaner, the saving grace is that the staff were lovely, its a tired old building with stains in the room and shower didn't have any temp adjustment. Beds uncomfortable but otherwise.....oh and car parking random.

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Thank Deannorthyorks
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. Your honest feedback is certainly welcomed; I am however a little confused by your comment relating to our showers. I can assure you that all of our showers are thermostatically controlled any one of the team would have been happy to assist I you were having difficulty. I admit some...

Derby, United Kingdom
Reviewed 16 December 2016

This was a lovely stay, with our room held as requested for a very late arrival. Very welcoming staff, a superb large room, with a TV screen to match and a hearty breakfast the following morning. A late check out time of 12 noon, for no extra charge, helped us relax after a hectic previous day.

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Thank Philip O
Oxfordshire, United Kingdom
Reviewed 13 December 2016

I have stayed at the RGH whilst it was being refurbed and work brought back to the area. I was really pleased to see the great finished article. Arrived late in the evening to a warm welcome and was taken to a beautiful room on the upper level of the hotel. Again a lovely breakfast after a great nights sleep....

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Thank shakakhan03
England
Reviewed 12 December 2016

This hotel is on top of Richmond Hill close to Richmond park entrance and walking distance to the town centre. I booked the hotel on the basis of location but also star rating and swimming/Gym facilities as well as parking. The hotel admitted has had some updated whilst keeping the original features but the carpeted floors are dust-ridden and smells...

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Thank Transpires
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review. I was very sorry to read that you described your stay with as you have. I must apologise that you felt the standard of room that you were allocated was not cleaned to a high level and that this short fall was not picked up as part of our daily quality checks I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more   less 

Additional Information about Richmond Gate Hotel

Address: 152-158 Richmond Hill, Richmond TW10 6RP, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: €95 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Gate Hotel 4*
Number of rooms: 68
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Hotel Style:
#2 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Gate Hotel staff and other travellers.
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Questions? Get answers from Richmond Gate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Room 40 . very comfortable and quiet with a large flatscreen tv”
 of 5 bubbles rogersH368LZ, 24 Mar 2017 | Read review
“Front facing down to the river”
 of 5 bubbles linkeo, 13 Feb 2017 | Read review
“ask for a front facing room, for a view across the river”
 of 5 bubbles PhilipO240, 16 Dec 2016 | Read review
“lower floors better, no lift- narrow stairs and long corridors.”
 of 5 bubbles Transpires, 12 Dec 2016 | Read review
“ask for an upgrade”
  • View from Richmond Bridge
  • View from Richmond Hill. Lovely
  • Richmond Bridge
 of 5 bubbles AnastasiG, 7 Dec 2016 | Read review
5 of 5