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152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 19/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Richmond Harbour Hotel & Spa
Updated 19/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 15 hotels in Richmond-upon-Thames
Location
Cleanliness
Service
Value
Travellers' Choice
The Richmond Harbour Hotel & Spa, set in a newly restored and renovated 18th Century period property, is the ideal base for those wanting to explore the extraordinary sights of London, whilst escaping its hustle and bustle. Tranquil and charismatic Richmond is in London’s southwest, famed for its royal park which offers guests a retreat with excellent access to London & its many attractions. This luxury boutique hotel, at the top of Richmond Hill is feet from Richmond Park itself and a short stroll to the many independent boutiques and top-notch restaurants of Richmond’s town centre. An extensive refurbishment programme has now transformed the hotel, introducing fun, vibrant décor throughout, in-keeping with the Harbour Hotel’s signature style. The hotel also features a first-class luxury spa with 13 treatment rooms, a heated 20-metre indoor pool, a sauna, steam room, relaxation spaces, fitness studios, a state-of-the-art gym, a wellbeing juice bar and café - and more! For exceptional in-house dining, you don't want to miss The Gate - a vibrant, modern-day brasserie with all-day dining, serving up seasonally-inspired a la carte dishes, with a particular emphasis on comfort food and modern cooking techniques.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Hiking
Board games / puzzles
Nightclub / DJ
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Czech and 5 more
Hotel links
Special Rate:Save when you book direct!

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
45Restaurantswithin 1 km
11Attractionswithin 1 km
181Reviews10Q+A25Room tips
Traveller rating
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  • 15
  • 9
  • 10
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Popular mentions
louari wrote a review Jul 2021
246 contributions117 helpful votes
All the staff we encountered at this hotel were wonderful. Excellent customer service Lovely room, spacious, spotlessly clean and on extremely comfortable bed. The view from the room however was really disappointing, looked like a building site unfortunately (see pic). Location excellent though, very close to Richmond Park and the hotel even provides bikes. We booked through booking.com and sadly there was no mention on their site when booking online that the spa wasn’t yet open (one of the main reasons I chose this hotel). Really frustrating but not the hotels fault. Would definitely return & I’ve no doubt the spa will be amazing once open.
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Date of stay: June 2021Trip type: Travelled as a couple
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RaineLoren wrote a review Jun 2020
London, United Kingdom5 contributions4 helpful votes
Hotel's Favourite
I was looking for a spa hotel mini-break for an anniversary celebration (last minute due to personal schedules). Everything was so booked up, over-priced (in my opinion), or not suitable. I then found a too-good-to-be-true offer on the Richmond Habour Hotel Spa website (whilst searching all their Harbour Hotel sites) which was worth taking a risk for. I stupidly hadn't realised that it was the hotel that had a fire/still under refurb, or that I had booked it for colleagues in the past under the old name! The spa/gym facilities were limited due to refurb, and there was a fair bit of building still to be done, but it didn't matter over-all. We had the best time! Charmaine provided us with a magical treatment each, as it was quiet we had the outdoor hot-tub to ourselves (win), borrowed the hotel bikes to explore the park, were in lovely a newly refurb room with complimentary gin, enjoyed delicious cocktails and food in the restaurant, and were treated exceptionally well my the Manager (will have to add his name), and Restaurant/Bar staff. My biggest annoyance is bad customer service, and rude/grumpy people (especially when you book an 'offer'), which I find pretty common in hotels these days! So massive thumbs-up that we left feeling so well taken care of. We'd defo return to the Richmond (and try other) Harbour hotels in future!
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Date of stay: February 2020
1 Helpful vote
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Roslyn L wrote a review Jul 2021
2 contributions
A beautiful hotel with super furnishings and attention to detail. First class customer service offering solutions from house maintenance, front desk and the restaurant. I can't wait for the Spa to open.
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Date of stay: July 2021
Location
Service
Sleep Quality
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Corinna Mannion wrote a review Jul 2021
United Kingdom11 contributions
+1
I stayed at the Richmond Harbour Hotel for three nights in a superior twin room with my friend. I cannot praise the staff enough for being so helpful, kind and attentive. The hotel itself is beautifully designed with a mixture of vibrant colours and textures that are a feast for the eyes. The food is delicious - I recommend the lamb ragu! The Sunday roast dinner lunch was the best I've ever tasted. We sampled different options over our short stay from the breakfast menu which is varied and good value. The chorizo hash was so tasty as were the baked eggs with harissa yoghurt. To eat breakfast outside in the delightful courtyard setting was such a relaxing treat. Our room had every luxury you could want- the complimentary sherry and gin were a lovely touch and no expense is spared in the soft furnishings and White Company toiletries. The bed was very comfy with crisp white Egyptian cotton 400 thread count bedding. Arjen, on front of desk, was a charming embassador for the hotel; he gave us a warm greeting when we arrived and made sure we had everything we wanted. Jan was also very sweet and helpful, radiating happiness. It is so important to have happy staff as it was clear they loved working in such a beautiful environment, which in turn makes guests feel relaxed and content. When we checked out, Rachael was very friendly, professional and appreciative of our custom. She let us have a late check out and said we could leave our luggage to explore Richmond one last time before returning home, which we appreciated greatly. I cannot recommend this hotel enough for anyone who wants to have a relaxing break with staff who will take very good care of you. Thank you to everyone at the Richmond Harbour Hotel and keep up the excellent work!
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Date of stay: July 2021Trip type: Travelled with friends
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shaun wrote a review Jul 2021
Eastleigh, United Kingdom1 contribution
Although we arrived before check in time and asked to leave the car in their car park nothing was to much trouble for them and the had a room ready for us. The room was exceptional newly decorated with all you come to expect from a 1st class hotel. The Bar Restaurant and the patio dining area were spacious and covid safe as we're all of the areas in the hotel. Afternoon tea and dinner were very nice as was breakfast. The location at the top of Richmond hill gave easy access to some spectacular walks. All in all we had a marvelous time
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: It is worth extra to go for a superior room
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PRICE RANGE
US$123 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
richmond gate hotel
FORMERLY KNOWN AS
Richmond Gate Hotel
LOCATION
United KingdomEnglandGreater LondonRichmond-upon-Thames
NUMBER OF ROOMS
76
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Frequently Asked Questions about Richmond Harbour Hotel & Spa
Which popular attractions are close to Richmond Harbour Hotel & Spa?
Nearby attractions include Be At One - Richmond (0.9 km), Museum of Richmond (1.1 km), and Terrace Gardens- Richmond Hill (0.4 km).
What are some of the property amenities at Richmond Harbour Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Richmond Harbour Hotel & Spa?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Richmond Harbour Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Richmond Harbour Hotel & Spa?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Richmond Harbour Hotel & Spa?
Conveniently located restaurants include Revolution, Al Boccon Di'vino is Non Solo Vino, and Chez Lindsay.
Are there opportunities to exercise at Richmond Harbour Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Richmond Harbour Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Richmond Harbour Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Richmond Harbour Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Polish, and Romanian.