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I had a very nice weekend in Richmond at this hotel. The food was lovely in the restaurant and the staff were very nice. However the room was very odd with the strange bathroom layout and looked nothing like the photos. The same was could...More
Everything about this hotel was easy and welcoming. We stayed in the Marlborough Suite which occupied the older part of the building. The bed was most comfortable and we had the best cooked breakfast we've eaten for ages. Because all the staff we spoke to...More
Easy to find and very helpful at check in. Room was cold but other than that OK for a single room. Extra bed cover could have been a bit larger as when I first arrived it was freezing and took a while to warm up....More
A group of us from work had a late Christmas party in January. We booked it through Charlie at Complete Event Solutions who I would highly recommend to anybody needing to organise a group event. The hotel couldn't do enough for us. We took up...More
Stayed for a single night and everything was perfect from check in to check out service. We arrived late afternoon and was given a nice room. We had a very unusual room layout with a couple of steps going down which made room very cosy...More
Response from kazzamozza | Reviewed this property |
I haven't got a photo, but it is perhaps smaller than you might expect. Perfectly comfortable but it doesn't necessarily have the wow factor. After visiting I wondered whether the newer rooms may have been more spacious.
Hi, yes they do have access to a beauty salon and hairdressers although it's not in the main hotel, it's in the health club which is open to outside members.
TBH if you are looking for a pamper break I would look elsewhere!
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"secret escapes makes it much cheaper - not worth the full price."