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Royal Grosvenor Hotel

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Royal Grosvenor Hotel
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309 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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uk
Reviewed 3 days ago NEWvia mobile

We had 3 nights here and enjoyed it. The hotel is nearing the end of a big renovation project and work was going on during the day. It didn't make any difference to us, in fact seeing the daily changes was quite interesting! We had a sea view room which was clean with a large built in wardrobe. The normal...

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Helpful?
Thank jogger1Uk
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Many thanks for your kind comments. We have now finished the refurbishment of the Reception and Bar Area. Very pleased that our staff were friendly. Hope to see you again soon. Regards Owner

wales uk
Reviewed 4 days ago NEW

the staff are very friendly helpful and happy :) x loved the flat we stayed in and very clean. we all liked the breakfast and you could eat has much as you wanted. all my friends really enjoyed the hen party the town and hotel everything really , will definate go back there either with friends or family xx

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Helpful?
Thank kayleigh b
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Thank you for your kind review. Very pleased you enjoyed your stay with us. Look forward to you staying with us again in the future. Regards Owner

Reviewed 1 week ago via mobile

Absolutely disgraceful our second stay there booked well in advance only to turn up with our confirmation details to be told they do not have a room for us. The worst thing is there was no offer to put us up any where else have now have to spend a lot more money finding somewhere they blamed booking.com but there...

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1Thank AdrianAspbury
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Thank you for your review, I'm so sorry to hear about this, Id really appreciate it if you contacted me directly, As id like to know when this had happened, And who was on reception at the time. I don't understand how this can happen, As We deal with booking.com on a daily basis as they are third party. I...

Reviewed 2 weeks ago via mobile

Have just returned home from a fab wkend in weston staying at the Royal Grosenor hotel, the hotel itself is going through extensive refurb and was told about this b4 hand it looks good now so its going to look amazing when all complete...we only eat breakfast but that was great plenty of choice and plenty of it...the staff are...

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1Thank lamp1234
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Many thanks for your kind comments. Very pleased you enjoyed your stay with us, we are almost finished on the refurbishment, it looks amazing. Really looking forward to meeting you again next year. Regards

Weston-super-Mare, United Kingdom
Reviewed 2 weeks ago

The whole hotel smelt damp ,the car park situation is a complete shambles ,take my advice and stay some where else. There are other hotels better priced and cleaner ,the bar was OK and beer OK but again no atmosphere here at all,we ate at the weatherspoon pub next door,then found out that they have a hotel there also ,a...

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Helpful?
Thank Steve H
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Thank you for your review, We are sorry you did not enjoy your stay with us. This time of year is very quite for us, It states on our website about the limited car parking spaces, Again we are sorry you didn't enjoy your stay. Kind Regards Owner.

Reviewed 3 weeks ago via mobile

Well, the wife booked this surprise weekend away with a few friends and what a great place to stay, going through a little refurb but the friendly staff make up for ant inconvenience caused by the refurb, Linda on reception was more then helpful offering information and guidance on the best places to visit while in Weston. Mark on the...

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Thank Russellhickey
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Many thanks for your kind review comments. Very pleased my staff were helpful. Hope to see you again soon. Regards

Cardiff, United Kingdom
Reviewed 4 weeks ago

All though the hotel is undergoing extensive refurbishment (we were told in advance) a brilliant time was had by our party, all staff worked to make our stay very enjoyable under the circumstances, would certainly recommend this hotel to anyone wishing to visit Weston our party was that impressed that we have already booked for next year.

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Thank lorimer63
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Many thanks for your kind review comments. Very pleased you enjoyed your stay with us. Thank you for your booking for next year. Regards

Aston, United Kingdom
Reviewed 4 weeks ago

Just got back from weston. Great weekend. Hotel brilliant, food excellence, drink great. Happy hour a God send. Staff very friendly. Breakfast a must. Even though they are decorating there is no hold up. Very quite at night. Would recommend this hotel to all who want a brilliant and quite hotel.

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Thank lewin616
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Thank you for your kind review comments. Very pleased that you enjoyed your stay with. Hope to see you again soon. Regards

Cardiff, United Kingdom
Reviewed 4 weeks ago

Really had a wonderful stay. We came in several cars and although carpark is limited as it does state on the internet.. The lady on Reception, Linda, really friendly welcomed us and was really helpful advising us of car parking close by. Also she said regarding the refurbishment of the reception area and dining room. Linda apologised for the dust...

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Helpful?
Thank jasondH3766MJ
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Many thanks for your kind comments, very pleased that you enjoyed your stay with us. Hope to see you again soon. Regards

A TripAdvisor Member
Level Contributor
28 reviews
9 hotel reviews
13 helpful votes
Reviewed 22 January 2017 via mobile

A last minute booking made to get away and clear the cobwebs from Christmas. We booked a double room £60 (cheapest bar one other on a hotel site) but opted out of breakfast, and paid an extra £10 to secure a parking space as very limited which was well worth it even for this time of year. Upon arrival it...

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Helpful?
Thank A TripAdvisor Member
Royal G, Owner at Royal Grosvenor Hotel, responded to this review

Thank you for your comments. Pleased that the disruption with our refurbishment did not deter your stay with us. Parking is limited but as you say you can reserve a bay if available for a cost of £10 per night. Hope to see you again soon. Regards

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Royal Grosvenor Hotel

Address: 5 Knightstone Road, Weston-super-Mare BS23 2AH, England
Region: United Kingdom > England > Somerset > Weston-super-Mare
Price Range: €46 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Royal Grosvenor Hotel 2*
Number of rooms: 55
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Also Known As:
Royal Grosvenor Hotel Weston-Super-Mare, Somerset
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“brilliant view to western beach”
 of 5 bubbles 5kayleighb, 22 Feb 2017 | Read review
“Make sure you book early and request a sea view you will not be disappointed.”
 of 5 bubbles lorimer63, 29 Jan 2017 | Read review
“Sea view rooms on second floor excellent”
 of 5 bubbles jasondH3766MJ, 24 Jan 2017 | Read review
“We had room 4 - really big, two rooms and great views of the sea”
 of 5 bubbles 813rayb, 4 Jan 2017 | Read review
“One of the best all round hotels I've stayed in - 6 stars!!”
 of 5 bubbles davidkA9145ZN, 15 Dec 2016 | Read review
5 of 5