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Best Western Grand Hotel

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Traveller (23)
Room & Suite (3)
Dining (1)
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Overview
  • Excellent38%
  • Very good29%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“sports bar”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (509)
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505 results
Traveller rating
189
149
87
44
36
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LanguageEnglish
189
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87
44
36
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1 - 5 of 505 reviews
Reviewed 1 week ago

Arrived at the hotel and went to my room it was like a sauna so hot you could not breath. So the hotel turned off the heating for the rest of the week no hot water and freezing cold room ( perhaps that will teach...More

1  Thank markandgillcohen
Reviewed 4 weeks ago via mobile

The Hotel Foyer is quite nice and the check in and out process was quick, however, there was evidence of a previous leak coming through the roof in the room, the shower was grimy and the heating controls are either freezing cold or scald the...More

2  Thank needsaclean
Reviewed 4 weeks ago

Stayed here on 20th of march in an executive double room on second floor. Parked car in car park over the road and went to reception and booked car into car park for the night for three quid, bargain. Girls on reception very pleasant and...More

Thank Swedge66
Reviewed 20 March 2018

This was our second stay here, car parking is still not great, receptionist could not have cared less, certainly there was no warm welcome on offer, the hotel itself is actually OK for the money its all just a bit tired and the bar is...More

1  Thank John M
Reviewed 14 February 2018

Stayed here with my partner for 3 night beginning of feb. Room was absolutely perfect for the price! Very spacious and comfortable. Hotel is kept very clean and tidy. Staff at reception were great couldn't help you enough and were very friendly and welcoming. The...More

1  Thank Bethany V
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Most Booked Properties in Hartlepool, United Kingdom
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (3)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Sophie-so7
25 December 2017|
Answer
Response from ikelly46 | Reviewed this property |
Free parking right next door 😊😊
0
Votes
Room Tips
"one with heating and hot water"
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"The executive doubles are cheap and great value for money"
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"Ask for a quiet room and check about parking."
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"Had a single room on the 3rd floor. Very quiet, apart from the 5 o'clock seagulls!"
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