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BEST WESTERN Grand Hotel

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1 room 2 adults 0 children
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BEST WESTERN Grand Hotel
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451 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Farnborough, United Kingdom
Reviewed 1 week ago

We were celebrating 40 years of marriage at The Grand, and it lived up to its name in every way. We had 50 guests, and the feedback from all without exception was positive. The sit-down meal for our evening celebration was excellent, served in the majestic ballroom, chandeliers and all. The building itself is a marvellous example of Victorian architecture,...

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Thank wellsie13
Leicester, United Kingdom
Reviewed 1 week ago via mobile

room was lovely very clean tidy very spacious, only down fall is the heating was on constantly which made ot un bareable so I put the fan on which was provided in the room and the noise of the fan kept waking me during the night, but that was probably partly my fault as never rang down to reception, but...

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Thank kdbrown14
Tutbury, United Kingdom
Reviewed 1 week ago via mobile

Nice hotel with plenty of character. Lots of noisy wildlife outside but that's what you get by the sea (Gulls!!) very large room for a single with all the usual bells and whistles. My only real Cristian was the slow WIFI. Breakfast was nice and the staff very friendly. There was a pub attached but I didn't bother going and...

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Thank WBAH
Reviewed 1 week ago

its an older hotel but comfortable rooms, It is warm, should not complain. Open the window and the whole of town is in there with you. Friday and Saturday, The police and Ambulance sirens go throughout the night with the pubs and partygoers giving it some............... I tried three rooms in my stays there. All good. the wifi is really...

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Thank Howard B
Durham, United Kingdom
Reviewed 2 weeks ago

Stayed for one night (a Saturday). Overall excellent value,room was quite large and comfortable. Bathroom was a bit tired and in need of a little tlc. Room had iron and ironing board, kettle ,tv and hairdryer. There was a good supply of tea and coffee etc. Hotel is in an excellent location, with a shopping center just over the road...

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Thank danorr
Hartlepool, United Kingdom
Reviewed 4 weeks ago

I have been in 3 hotels in hartlepool. The Grand Hotel is an excellent choice. I stayed here before and staff was very helpful, this was my 2nd visit my 3rd is due in 2 weeks and booking more night to stay over the next 6 months.

Review collected in partnership with Best Western GB
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1Thank F2006CWannw
Exeter, United Kingdom
Reviewed 4 weeks ago

I work away a lot and this hotel is most beautiful and right in the heart of the city. Lots of original features, high ceilings, very clean and grandios. The staff are very helpful and friendly and have even agreed 'mates rates' due to my frequent visits. I'd recommend to anyone staying in Hartlepool that this is the best place...

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Thank TOPGIRL1976
Ripon, United Kingdom
Reviewed 5 weeks ago

Hotel was in centre of Hartlepool ideal for shops etc , free parking . Room was really nice , staff friendly enough . Breakfast was the best I have had in any hotel , choice was amazing . Excellent value for money . Only downside was the room was above a lively bar so was noisy into the night .

Review collected in partnership with Best Western
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Thank mjones2479
Baughurst, United Kingdom
Reviewed 13 March 2017 via mobile

The radiator won't turn off- receptions solution being a commercial fan to try and cool the room! As the maintenance team have gone home - to get a good nights sleep! I can't believe this has only happened today - angry = yes very 😡😡 Next challenge - how to sleep in an overheated room with incessant noise from the...

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Thank MutleyPMC
Hartlepool, United Kingdom
Reviewed 6 March 2017

The service and genuine caring I experienced from Kelly (Event Manager) was exemplary - nothing was to much trouble and her attention to detail first class. We were delighted with the Ballroom and the feedback we've had from everyone is very positive about the venue, the quality of the food and the helpfulness of bar and waiting staff Thank you

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Thank ecarroll7

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Grand Hotel

Address: Swainson Street, Hartlepool TS24 8AA, England
Region: United Kingdom > England > Durham > Hartlepool
Price Range: €51 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Grand Hotel 3*
Number of rooms: 48
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Also Known As:
BEST WESTERN Grand Hotel Hartlepool, England
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Questions & Answers

Questions? Get answers from BEST WESTERN Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor at the back, but all have some noise issues”
831howardb, 11 Apr 2017 | Read review
“Just book a standard as chances are you will get a large room anyway”
61tina63, 27 Feb 2017 | Read review
“Ask for a room on a higher floor if you prefer the quiet.”
j0ckess, 21 Feb 2017 | Read review
“Can't really comment on bedrooms/sleeping as we primarily used the Ballroom for a function.”
pearcedavid2, 8 Feb 2017 | Read review
“If possible ask for a room that doesn't overlook their back yard which is what we had its untidy and not at all a good view”
juliewM6791NH, 6 Feb 2017 | Read review
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