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Rosemead Guesthouse

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Dining (4)
Room & Suite (4)
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Overview
  • Excellent43%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible14%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Rooms
Airport Transportation
Pets Allowed
Laundry Service
Free Parking
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
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Traveller rating
68
48
14
5
23
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68
48
14
5
23
Show reviews that mention
All reviewsb bcoffee or hot chocolatecomplimentary taxigatwick airportcooked breakfastfront of the housecar whilstself servicestayed longerwithin easy walking distanceincluded in the pricevery comfortable roomboth occasionscar parkingsingle roomtaxi ridestay there again
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1 - 5 of 158 reviews
Reviewed 3 weeks ago

We were met by Charles who was a pleasant guy. The room was adequate with tea / coffee facilities clean and ok. The parking is very good and the breakfast was good, there is cereal, tea , coffee, yoghurt and s full english breakfast all...More

Thank Mark G
Response from beaglelady, Owner at Rosemead GuesthouseResponded 5 days ago

Thanks but you ar reviewing the wrong property. My name is not Charles! The Rosemead that you are reviewing is in Claygate not Horley!

A TripAdvisor Member
4
Reviewed 19 December 2017 via mobile

Room was clean and had everything needed for a one night stay. The welcome was little frosty matching the weather outside (rain/snow)! Cost of room Great. However the room was very cold. Overall well worth the money for a one night stay and easy access...More

Thank A TripAdvisor Member
Response from beaglelady, Owner at Rosemead GuesthouseResponded 27 December 2017

I am sorry that your room was cold. If you had come down to ask me, I could have put the thermostat up and then the room would have been warm. There is not much I can do when I only find out by reading...More

Reviewed 17 October 2017

Awful. Me at the door by a very disinterested owner who stated that the heating was playing up, followed by a warning the hot water will not be very responsive. Free transfer did not exit (even the taxi driver I called stated he refuse to...More

1  Thank 1sherw00d1
Response from beaglelady, Owner at Rosemead GuesthouseResponded 20 October 2017

I am sorry that you were dissatisfied with y guest house. I would like to correct you on a point by saying that I apologised that the heating was playing u and explained that there was an electric heater in the room which you could...More

Reviewed 5 August 2017

We stayed there last year for one night,and put her attitude down to a bad day at the guest house.We also stayed there on the 16th july 2017, and all i can say is she must have a lot of bad days at the guest...More

1  Thank Neil E
Response from beaglelady, Owner at Rosemead GuesthouseResponded 8 August 2017

I am sorry you felt that I was very unfriendly; however you had indicated your arrival time would be 4pm. Instead you did not arrive until late and had not completed your parking form despite having sent it to you at the time of booking....More

Reviewed 26 July 2017

I booked this place via booking.com, because it had decent reviews, seemed fairly priced, and in particular indicated a free shuttle service from Gatwick airport. Disappointingly, though, after booking and paying a deposit, and inquiring with the host about the shuttle, she told me that...More

Thank GiovannaC36
Response from beaglelady, Owner at Rosemead GuesthouseResponded 29 July 2017

Thank you for reviewing my guest house and I am sorry that you were disappointed with your stay. I think that you need to read my listing again as it does not state anywhere that I provide a shuttle service when you book through Booking.com....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Details
Price range
US$86 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (5)
Dining (4)
Room & Suite (4)
Questions & Answers
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Room Tips
"Dont bother"
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"At the weekend beds were unmade,no fresh towels,dirty cups from the night before. The owner said cleaning..."
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"We had a rear facing room which was quiet but hotel is not on the main road."
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"If there are any ground floor rooms ask for one to avoid carrying luggage upstairs."
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