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Airport Inn Gatwick

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Airport Inn Gatwick
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1,124 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
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Windsor, United Kingdom
Reviewed 2 days ago NEWvia mobile

Disappointing that on arrival went to bar for food just after 10pm to be told they had stopped serving. No reply from room service. Called reception to be told no room service until 11pm. ....This is not what is stated in their menu. The menu states room service 10:00-22:30 with other additional items 23:00-06:00 If you need somewhere to eat...

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Thank PJH136
North Wales, United Kingdom
Reviewed 2 days ago NEW

My wife and I recently stayed overnight before our flight to Barcelona. We phoned and asked about parking at the Hotel . We were told that if you stayed overnight the room cost of £44. 00 included 8 days parking. We secured the booking using a credit card.On Arrival at the hotel mid afternoon we were told by Reception the...

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Thank mtechs
Mississauga, Canada
Reviewed 3 days ago NEWvia mobile

We checked in mid afternoon for an early flight the next day. We were told we were not permitted to park at the hotel as their spaces we're booked for long term parking. We were advised to use the Pay and Display et the Travelodge next door. We did, and could not pay as the machine was out of order....

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Thank Steveandchristine
Cambridge, United Kingdom
Reviewed 1 week ago NEW

We stayed on a Sunday night before our flight the next day. I booked as a Stay and Fly package so my car was parked there while we were away for 5 nights. Excellent value and our twin room was nice and fairly comfortable for one night (pillows were a bit flimsy though!) We had some drinks and snacks in...

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Thank trevtravels
Suffolk, United Kingdom
Reviewed 1 week ago via mobile

Stayed here prior to morning flight out of Gatwick. Ideal location. Clean, surprisingly quiet. Good facilities and shuttle every 15 mins to terminal. Excellent value for money. Didn't use bar but available till 11. Free wifi.

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1Thank sarah h
Oxford, United Kingdom
Reviewed 1 week ago via mobile

This is a tricky review to write ! If you are happy with cheap parking and basically free overnight stay then this old tired hotel can't be bettered. However if you want a good hotel and restaurant experience only then this isn't for you. The hotel is tatty and tired and the food is expensive for the quality and the...

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Thank Airyfairy7654
Great Yarmouth, United Kingdom
Reviewed 1 week ago via mobile

Not bad but needs updating it's a bit old and worn ok for one night but would not stay longer but it is only a 3 star rating so fit for what we needed staff friendly and helpful food very nice our room was clean but small but overall ok

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2Thank iportsmouth07
Bristol, United Kingdom
Reviewed 1 week ago

Check in was fine, room was adequate, evening meal was a total disaster, They called it "Chefs soup" but we had no idea what it was just a greasy liquid containing some form of peppers, then a 40 minute wait for the main course (chicken breast) which had obviously been in the oven for 30 of the 40 minutes, dried...

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Thank Terry C
Taunton, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed in the Airport Inn to be close to Gatwick Airport for an early morning flight. A double room will set you back £150 for one night. Hotel offers parking (off or on site) for the duration of your holiday. Have to pay extra and need to book at the time; booking in retrospect seemed to cause the administration...

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1Thank LauraDoverUK
Manningtree, United Kingdom
Reviewed 2 weeks ago

Our hotel room was smallish but clean with a tea and coffee tray. The steak we ate in the restaurant was really very tasty, the staff very pleasant. The room had a TV to pass the time before the flight. Our car was kept undercover in the hotel parking. The price was ok too.

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1Thank diving12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Price Range: €47 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Inn Gatwick staff and other travellers.
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Questions? Get answers from Airport Inn Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in this hotel.”
 of 5 bubbles mtechs, 25 Feb 2017 | Read review
“Do not have aroom near to the lifts!!”
 of 5 bubbles 429terryc, 16 Feb 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles MALCOLMM202, 22 Jan 2017 | Read review
“Don't book your evening meal in advance the hotel reception offer better deals”
 of 5 bubbles theoloyla, 4 Jan 2017 | Read review
“I asked to be moved to the top floor which was cooler and less smelly!”
 of 5 bubbles ClareB377, 1 Jan 2017 | Read review
5 of 5