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Airport Inn Gatwick

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Airport Inn Gatwick
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1,098 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
manchester
Reviewed 5 days ago NEW

We stayed at this hotel when we flew out if gatwick airport on our holiday and on return ,before returning to Manchester. Our first stay it was just for the night so really didn't see or do much .n but I can't fault the check in .staff very helpful .The only thing I can complain about is the price of...

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1Thank loopytraveller
Thurrock, Essex
Reviewed 1 week ago

Considering we were flying at 6am on New Years Day we found a nights stay with a weeks parking for £79 at this hotel. For the price I knew were were not getting a suite at the Hilton but for what we paid it was ok. The room was dated by habitable and the beds reasonably comfortable. Though, very oddly,...

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1Thank SpencerSCarter
Birchington, United Kingdom
Reviewed 1 week ago

Another excellent stay and great value for parking at the hotel whilst away with regular £3 shuttle buses to the airport. Good comfortable room and great food. This was our third stay. Definitely will use again.

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1Thank theoloyla
St Davids, United Kingdom
Reviewed 2 weeks ago

The only good thing about this hotel (and it's not a small thing) is that the staff are lovely. The rest of it, food, rooms, smell are all awful! The first room I was shown was cluttered with an extra pull out bed (booked single occupancy) so I could barely move around and stank of fried food. It was also...

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Thank Clare B
East Knoyle, United Kingdom
Reviewed 2 weeks ago

We stayed here one night before flying to Sweden but parked our car for five nights. You leave your car in the underground car park and it stays put, which is reassuring as many other hotels move your car off site. You are given a sticker to put on the screen to indicate the length the car will stay and...

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1Thank Maria S
Reviewed 2 weeks ago via mobile

For a hotel that caters to many pleasure and business travellers this place could do much better. First of all they claim to have wifi. Then they say it's only in the mezzanine bar, then I'm told it is one are of the bar only. Finally I'm told it's only down at reception at a small seating area where the...

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Thank Diana C
Colchester, United Kingdom
Reviewed 2 weeks ago

Booked 'blind' through the Holiday Extras web site, as an overnight pre-flight stay with on-site parking. The hotel & the room were clean & tidy and it was perfectly adequate for our purpose. Had time for breakfast before the flight and there was a reasonable amount of choice. You don't need to leave your car keys as the car stays...

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3Thank Malesakeel
Reviewed 2 weeks ago via mobile

Airport is quite dated, you have to pay for parking in addition to the fee, which is reasonable My biggest complaint is how thin the walls are, you want a good sleep before flying out. One room I had a lady speaking on phone, clearly could hear her and asked reception x 2 to tell her to keep it down....

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1Thank Gurpreet U
Reviewed 3 weeks ago

Was good for the nights stay before our morning flight but the hotel is very dated. The staff were very rude and didn't seem to know much about the airport shuttle. The walls our very thin and i could hear the tv in the next room.

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Thank Pollyanna J
Widnes, United Kingdom
Reviewed 3 weeks ago

We booked for an overnight stay with parking. The car park was full to capacity but eventually we did get a space but it was 26th December so guess lots of people were away for xmas. The room was basic but clean. We had a package that gave us a 2 course meal, the food wasn't brilliant, the chicken dish...

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1Thank jonesbicester

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Price Range: €47 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Inn Gatwick staff and other travellers.
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Questions? Get answers from Airport Inn Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book your evening meal in advance the hotel reception offer better deals”
 of 5 bubbles theoloyla, 4 Jan 2017 | Read review
“I asked to be moved to the top floor which was cooler and less smelly!”
 of 5 bubbles ClareB377, 1 Jan 2017 | Read review
“End of corridor rooms are quieter.”
 of 5 bubbles yassoocopella, 21 Dec 2016 | Read review
“We had a room overlooking the roundabout and slept fine - double glazed.”
 of 5 bubbles Sandrathom, 12 Dec 2016 | Read review
“Don't use I would not use again”
 of 5 bubbles BRUMMIESWestMidlands, 22 Nov 2016 | Read review
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