We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London-Gatwick Airport

Save
Traveller (197)
Room & Suite (137)
Dining (50)
Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“the bus”(219 reviews)
“executive room”(48 reviews)
“one night”(196 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn London-Gatwick Airport
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn London-Gatwick Airport
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,157)
Filter reviews
2,091 results
Traveller rating
547
853
463
127
101
Traveller type
Time of year
LanguageEnglish
More languages
547
853
463
127
101
Show reviews that mention
All reviewsthe busexecutive roomone nightgatwick airportcar parksouth terminalper person each wayan early flightper adultdays parkinggood nights sleeppre flight staycheck in was quicknext morningnight staybooked this hotelleave the car
FilterEnglish
Updating list...
1 - 5 of 2,091 reviews
Reviewed yesterday via mobile

Booked here for our pre holiday airport stay, and I can positively say that we will use this hotel again. Very friendly staff, Jessica, checked us in and explained everything politely and enthusiastically. The rooms were very clean and modern, and the bed was in...More

Thank Joeyph
Hotel's Favourite
Reviewed 29 May 2018

Stayed one night before a flight also included car parking for the holiday. Reception was quick and efficient everything made clear including the bus to the terminal. Room was large and clean bathroom fine with complimentary toiletries. Didn’t eat in the hotel so unable to...More

2  Thank MumsieSuffolk
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 7 June 2018

Dear Guest Thank you for your review I was glad to read you found everything perfect and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 2 days ago

We have been staying here for years , hotel is having a make over so on our night before we flew we stayed in the old room , on our return we stayed in the new room The new rooms are love , fresh bright...More

Thank moyna2015
Reviewed 3 days ago

We stayed at this hotel the night before we flew out from Gatwick and kept our vehicle here for the two weeks whilst we were away. Staff were friendly and helpful. The room was comfortable and immaculately clean. Shower was powerful and there was no...More

Thank Loocol
Reviewed 4 days ago via mobile

Would never stay here again!! Customer service was appalling when they messed our booking up, no apologies or explanations. I will definitely be using another hotel next time we fly from Gatwick. Never again!! You ruined the start of our holiday.

Thank NATALIE J
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 3 days ago

Dear Guest Thank you for your review I was sorry to read the problems you had with your booking, please contact me direct on admin@higatwickairport.com so that i can investigate further. Regards Jackie

View more reviews
About
Amenities
Top amenities
Bar/Lounge
Free Internet
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$95 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (197)
Room & Suite (137)
Dining (50)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
GreeJ75
9 July 2018|
Answer
Response from Alison D |
Yes, there are several pubs, you have to walk/drive to them though, look on the yelp/trip advisor app. Closest is half a mile away.
0
Votes
Yash L
7 July 2018|
AnswerShow all 3 answers
Response from operationsmgr2016 | Property representative |
Hi, if you would like an early check in guaranteed that normally os charged extra. When is the booking for?
0
Votes
Room Tips
"Twin bedded rooms are more comfortable for bed space!"
Read review
"Don't bother upgrading to an Executive room - not worth it!"
Read review
"accessibility room are of good size."
Read review
"High Floor Seem to be updated"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing