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30/7/2017 31/7/2017
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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    Hotel website
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    30/7/2017 31/7/2017
    US$76
    US$77
    US$77
    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
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    Crowne Plaza Hotel London-Heathrow
    2,885 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,834 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,828 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,391)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    941 - 945 of 2,162 reviews

    Reviewed 24 October 2014

    When we arrived the welcome was not expected since we are a Accor Club member. The room is very dated with a separate toilet but no hand basin in the toilet room. Bed was terrible, sagged and was stained on the mattress. Complained to the...More

    1  Thank DonandRich
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 October 2014

    Dear DonandRich, Thank you for your review of your stay. I was disappointed to hear that the mattress was not at your satisfaction therefore please allow me to apologise once again for this inconvenience. Our mattresses are memory foam and designed to mould to the...More

    Reviewed 23 October 2014

    The check in here was the best I have ever encountered.They even printed my boarding cards for me. Our evening meal was very good,as was the buffet breakfast. Would recommend this for an airport stay.More

    Review collected in partnership with Novotel Hotels
    Thank Valerie P
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 October 2014

    Dear Valerie P, Thank you for commenting on our hotel and for recommending us to other. What a pleasure to read that you have experienced the best check-in in our hotel. It is also great to hear that you have enjoyed your evening meal and...More

    Reviewed 21 October 2014

    We chose this hotel as it was handy to London Heathrow airport and far enough away to avoid airport noise. The bar and restaurant were good for a late evening arrival and breakfast was also good. The negative was no dedicated hotel shuttle bus, airport...More

    Thank Robert M
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 October 2014

    Dear Robert M, Thank you so much for your review. We are glad to hear that you have enjoyed your stay and that you found the bar and restaurant to be very convenient for evening meal and for breakfast. We look forward to your next...More

    Reviewed 18 October 2014

    This hotel is not five star, but it is close to the airport. Taxi is always nearby to take you to airport. It is clean, and the staff was very helpful. they do not provide power adapters or converters like other hotels we stayed at...More

    Thank crazy10
    Response from Julian M, Manager at Novotel London HeathrowResponded 21 October 2014

    Dear crazy10, Thank you for your review of your stay with us. We are glad that you found the staff to be very helpful and the hotel to be clean, but I was disappointed that we could not provide you with an adaptator which is...More

    Reviewed 17 October 2014

    My adult son and I stayed here on the night before flying out on holiday and the night getting back. The stay included parking. This is a great hotel for ensuring a relaxed start and end to a holiday. Not to mention great value for...More

    Review collected in partnership with Accorhotels.com
    Thank LittleCasino
    Response from Julian M, Manager at Novotel London HeathrowResponded 21 October 2014

    Dear LittleCasino, Thank you so much for your review and for recommending our hotel to others. We are so pleased that your experience was good in all aspects and that all the staff you came across provided you with a high and friendly level of...More

    Crowne Plaza Hotel London-Heathrow
    2,885 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,834 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,828 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$70 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Booking.com, Agoda, Hotels.com, ACCOR, Travelocity, Ctrip TA, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    9 June 2017|
    Answer Show all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    19 March 2017|
    Answer Show all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
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