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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
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    6/8/2017 7/8/2017
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    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    Offers from Novotel London Heathrow
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,401)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    821 - 825 of 2,170 reviews

    Reviewed 26 April 2015

    The hotel staff were helpful and courteous. The hotel is Ok for an overnight stopover. However, it is expensive to get to if you are arriving at Terminal 4 from a Rome Italy flight. The taxi from the airport cost £25, cash only, which was...More

    1  Thank liz s
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 April 2015

    Dear liz s, Many thanks for your comments further to your stay with us. I can confirm that we have taken note of the areas you have mentioned. For your next visit, please feel free to contact us prior to your arrival as we can...More

    Reviewed 26 April 2015 via mobile

    I would like to thank the GM Jihed and all staff @ Novotel London Heathrow for the fantastic customer service they provide! Also the exquisite food they serve in their restaurant and bar....Thank you for making 3 days of work enjoyable! 👏🏻More

    1  Thank Giuliana70dea
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 April 2015

    Dear Giuliana70dea, We are delighted to read that your conference was a success and that you found the food and the service to be excellent. I thank you for your stay on behalf of Jihed and all the team at Novotel London Heathrow. We all...More

    Reviewed 22 April 2015

    I have stayed at the Novotel Heathrow a few times now, I would have to say the staff and hotel are very consistent with what I come to expect of the Accor Brand. Always greeted with a warm welcome and being a Gold card member...More

    1  Thank BBWBAJAN
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 April 2015

    Dear BBWBAJAN, Thank you so much for your lovely comment. We are delighted to hear that your stays at Novotel London Heathrow are consistently of good quality, that the welcome is always very efficient. It is also a pleasure to hear that you find the...More

    Reviewed 20 April 2015 via mobile

    We stayed here for one night with our 4 year old son. Although this is a 'chain' hotel the welcome and hospitality we received gave it a very personal feel. We booked a suite which was excellent. We used the pool which was warm, clean...More

    1  Thank Brian H
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 April 2015

    Dear Brian H, We are so glad to hear that we managed to exceed your expectations thanks to the great welcome that the team provided you. Thank you for pointing out our facilities such as the swimming pool and the restaurant but also the Suite...More

    Reviewed 20 April 2015

    I stay at the Novotel Heathrow Cherry Lane often - it's better quality & much more spacious than central London hotels at the same price. Hotel lobby is superb - atrium 4 stories high with light flooding in - open plan reception, bar, seating, restaurant,...More

    1  Thank John H
    Response from Julian M, Manager at Novotel London HeathrowResponded 21 April 2015

    Dear John H, We are delighted by your wonderful comments regarding your stays at Novotel London Heathrow. It is nice to hear that you are visiting us often and that you enjoy our hotel and the facilities we offer. We are also pleased that you...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$73 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Orbitz, Expedia, Hotels.com, Agoda, Booking.com, Ctrip TA, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    1.93 km away
     
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    4.13 km away
     
    Premier Inn London Heathrow Airport (Bath Road) Hotel
    8,692 reviews
    2.91 km away
     
    Crowne Plaza Hotel London-Heathrow
    2,897 reviews
    .25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    9 June 2017|
    AnswerShow all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    19 March 2017|
    AnswerShow all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
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