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30/7/2017 31/7/2017
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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
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    30/7/2017 31/7/2017
    US$76
    US$77
    US$77
    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
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    Crowne Plaza Hotel London-Heathrow
    2,885 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,834 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,829 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,391)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    811 - 815 of 2,162 reviews

    Reviewed 28 April 2015

    A Lovely Hotel in a convenient spot for easy access to London Heathrow. The reception star all very nice but in some cases not as efficient as there peers. Having pre-booked a room and confirmed by email early entry I still had 45 minutes to...More

    1  Thank Highlander17
    Response from Julian M, Manager at Novotel London HeathrowResponded 30 April 2015

    Dear Highlander17, We are grateful for you nice review of your stay with us. Thank you for commenting on the great service provided by the team and the "superb" quality of food for your dinner. We look forward to seeing you again soon. Warm Regards,

    Reviewed 27 April 2015

    Up-to-date hotel with excellent staff and service. I was there for 3 nights and enjoyed the dining room, fitness center and had a business meeting in the bar. Everything was excellent. It was easy to get a bus from the airport to the hotel. I...More

    1  Thank betsy2626
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 April 2015

    Dear betsy2626, Thank you so much for your comments. It is such a pleasure to hear that you found the service, the staff as well as the facilities to be excellent. Thank you also for noticing the actions we put in place for the environment....More

    Reviewed 26 April 2015

    The hotel staff were helpful and courteous. The hotel is Ok for an overnight stopover. However, it is expensive to get to if you are arriving at Terminal 4 from a Rome Italy flight. The taxi from the airport cost £25, cash only, which was...More

    1  Thank liz s
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 April 2015

    Dear liz s, Many thanks for your comments further to your stay with us. I can confirm that we have taken note of the areas you have mentioned. For your next visit, please feel free to contact us prior to your arrival as we can...More

    Reviewed 26 April 2015 via mobile

    I would like to thank the GM Jihed and all staff @ Novotel London Heathrow for the fantastic customer service they provide! Also the exquisite food they serve in their restaurant and bar....Thank you for making 3 days of work enjoyable! 👏🏻More

    1  Thank Giuliana70dea
    Response from Julian M, Manager at Novotel London HeathrowResponded 28 April 2015

    Dear Giuliana70dea, We are delighted to read that your conference was a success and that you found the food and the service to be excellent. I thank you for your stay on behalf of Jihed and all the team at Novotel London Heathrow. We all...More

    Reviewed 22 April 2015

    I have stayed at the Novotel Heathrow a few times now, I would have to say the staff and hotel are very consistent with what I come to expect of the Accor Brand. Always greeted with a warm welcome and being a Gold card member...More

    1  Thank BBWBAJAN
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 April 2015

    Dear BBWBAJAN, Thank you so much for your lovely comment. We are delighted to hear that your stays at Novotel London Heathrow are consistently of good quality, that the welcome is always very efficient. It is also a pleasure to hear that you find the...More

    Crowne Plaza Hotel London-Heathrow
    2,885 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,834 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,829 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR, Ctrip TA, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    9 June 2017|
    Answer Show all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    19 March 2017|
    Answer Show all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
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