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27/8/2017 28/8/2017
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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
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    27/8/2017 28/8/2017
    US$82
    US$82
    US$83
    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (97 reviews)
    “the sofa bed” (35 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
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    Crowne Plaza Hotel London-Heathrow
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    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,891 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,934 reviews
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    Holiday Inn London-Heathrow M4, Jct. 4
    2,080 reviews
    #6 of 12 hotels in West Drayton
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,421)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    21 - 25 of 2,188 reviews

    Reviewed 3 weeks ago

    Looking for a convenient and quiet hotel close to Heathrow to catch an early flight. Delighted to discover on arrival that the executive room had an extra inner door, great for keeping corridor noise at bay. As we were travelling with a child we had...More

    Thank D6726EXianf
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear D6726EXianf, Thank you for taking the time to review Novotel London Heathrow Airport. We are very happy to hear that you were pleased with your most recent stay with us. We are glad that you like the extra door in the room and that...More

    Reviewed 3 weeks ago via mobile

    Stayed here about 3 times now and makes an excellent base for trips with the kids to Legoland, Chessington and Thorpe Park. Fanastic clean hotel with lovely rooms. We were always worried that air traffic noise would be an issue but never has been. Particularly...More

    Thank Caroline I
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear Caroline I, Thank you for taking the time to review Novotel London Heathrow Airport. Firstly may I say welcome back to the hotel and it's a pleasure to have you back! We are absolutely delighted that our hotel provides you with everything you needed...More

    Reviewed 3 weeks ago via mobile

    Arrived very tired at 9:00 p.m. having driven 3 hours after work. Warm welcome from reception and bar staff immediately relaxed us and got us in the holiday spirit! Recommend this modern hotel if you need to stay night before a flight at Heathrow.More

    Thank Alan O
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear Alan O, Thank you for taking the time to review Novotel London Heathrow Airport. We are absolutely pleased to hear that you enjoyed your most recent stay with us. We are glad that our team make you feel relaxed and that we got you...More

    Reviewed 3 weeks ago

    Novotel Heathrow was reasonably close to the airport and the rooms were okay. The restaurant left a lot to be desired. As we were advised to have the buffet we did. Al carte was going to be an hour wait. The buffet was very poor,...More

    Thank Graham S
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear Graham S, Thank you for taking the time to review Novotel London Heathrow Airport. We are sorry to hear of your most recent experience with us. We are saddened that your restaurant experience did not meet your expectations. Your feedback will be shared with...More

    Reviewed 3 weeks ago via mobile

    Room clean and not bad but although I paid to upgrade for a couple of extras like a coffee a machine ,and also expected a larger room but am sure it was smaller than the last time we stayed. Unsure why there was no sink...More

    Thank TeamBaxter
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 1 week ago

    Dear TeamBaxter, Thank you for taking the time to review Novotel London Heathrow Airport. We are sorry to hear of your most recent experience with us. We are saddened that your restaurant experience did not meet your expectations. Your feedback will be shared with our...More

    Crowne Plaza Hotel London-Heathrow
    2,931 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,891 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,934 reviews
    #4 of 23 hotels in Hounslow
     
    Holiday Inn London-Heathrow M4, Jct. 4
    2,080 reviews
    #6 of 12 hotels in West Drayton
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$72 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Ctrip TA, Booking.com, Orbitz, ACCOR, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    9 June 2017|
    AnswerShow all 5 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    26 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    19 March 2017|
    AnswerShow all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Book Executive Room If wish to stay here."
    Read review
    "Buses available to and from the airport terminals at regular intervals"
    Read review
    "Choose a different ACCOR property - The IBIS heathrow was spot on."
    Read review
    "Stay away."
    Read review
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