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Leonardo Hotel London Heathrow Airport

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Leonardo Hotel London Heathrow Airport
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1,485 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Hotel London Heathrow Airport
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Showing 1,397: English reviews
London, United Kingdom
Reviewed 4 January 2015

Booked this hotels minute as I had a very early flight from T5. very easy to get to either by car taxi or bus. Most buses that run into Heathrow central stop on Bath road and its 2 min walk across the road if you don't go into the bus terminal. Getting to T5 is easy too there is the...

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Helpful?
Thank ethixman
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Ethixman Thank you for the helpful review. I am so pleased that you will make us the 1st choice of hotels in the Heathrow area in the future. We look forward to your return. Kind Regards Greg Stuart General Manager

Montreal, Canada
Reviewed 3 January 2015

Due to travel from N.England and flight departure time the next day, I stayed one night at the Holiday Inn London Heathrow. Very convenient, room was clean and comfortable, quiet - food was very good, particularly the breakfast omelette. Service was excellent.

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Helpful?
Thank Margery K
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Margery K Thanks for that lovely review - it was good to see that our location suited your travel needs and happy to hear that you enjoyed the omelette. We look forward to your return. Kind Regards Greg Stuart General Manager

Pontardawe, Wales
Reviewed 30 December 2014

My wife and I used the hotel in the run-up to Christmas before an early morning flight from Terminal 5, the next day. The hotel is one of several 'Holiday Inn' franchises in the Heathrow area which caused us some problem in finding which airport 'Hopper' bus to catch. This apparently caused confusion for others too when boarding, especially so,...

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Helpful?
Thank CliveGerrard
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear CliveGerrard Thank you for your feedback. Firstly I would like to apologise for the inconvenience caused by the Christmas party. This was a one off occasion and not in keeping with our usual service standards. I am glad to hear that overall you had an enjoyable stay. Thank you for your positive feedback in regards to the hotel being...

Buckinghamshire, United Kingdom
Reviewed 29 December 2014

Stayed here with family for 1 night as had an early morning flight to New York. Paid £64 for bed & breakfast Room was a decent size and overlooked the runway. Very quiet, no doors slamming in corridor etc. Staff are friendly Ate in the restaurant - food was delicious, I recommend the curry! Bar a little expensive but that's...

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Helpful?
1Thank bethlar21
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Bethlar21 Firstly, thank you for your review. Glad to hear that you and your family had a pleasant stay and that you enjoyed the restaurant. I will pass on the compliments to our chef. Thank you for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards Greg Stuart General Manager

Houston, Texas
Reviewed 29 December 2014

I have stayed at a number of the hotels located around Heathrow Airport and this one stands out as being good value for money. It is conveniently located on the A4 right by one of the airport entrances and is less than a mile from the airport car rental facilities. My room was very functional, comfortable, and clean and also...

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Helpful?
Thank nooodlehead
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Nooodlehead Thank you for your great review. I am glad to read that this hotel stood out for you and that you enjoyed your stay. Look forward to welcoming you back soon. Kind Regards Greg Stuart General Manager

Reviewed 27 December 2014 via mobile

You get what you pay for. Yes it is a lower cost hotel but the rooms are old and small. It is in need of an update. My room heat was not on and did not heat up the entire time I was there. Also my coffee pot had mold in it and after I asked for a replacement I...

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Helpful?
Thank Meceebee
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Meceebee Thank you for your feedback. I apologise that we didn't meet your expectations and we will take action where necessary to improve this. Kind Regards Greg Stuart General Manager

London, United Kingdom
Reviewed 24 December 2014 via mobile

Stayed here overnight before an early flight departure. The entrance is at the rear so a little difficult to find. Checkin friendly and efficient, our room was spotlessly clean and fresh and surprisingly quite spacious and quiet for an airport hotel. No fridge but there was a kettle and tea/coffee/cookie tray. The dining area was candle lit for diner and...

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Helpful?
Thank aloisw8
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear aloisw8 Thank you for the review. Glad to hear that you enjoyed the food and the staff were efficient and attentive. I will pass on the positive comments to our Food and Beverage team. We look forward to having you back soon. Kind Regards Greg Stuart General Manager

Reviewed 22 December 2014

I've stayed at this hotel several times over the last year. Typically, I check-in the Saturday afternoon/evening before my flight back to Seattle on a Sunday. It allows me to get to the airport on the Sunday morning in 5 minutes instead of having to worry about driving a couple of hours down from Birmingham and getting stuck in traffic....

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Helpful?
Thank TheGorillaKeeper
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear TheGorillaKeeper Thank you for the wonderful review! It is nice to read such great comments and to see our location suited your needs. We thank you for choosing to stay in our hotel on a regular basis and hope to welcome you back soon. Kind Regards Greg Stuart General Manager

Cheltenham, United Kingdom
Reviewed 19 December 2014

Spent the 16th December night here before flying out of Heathrow on an early morning flight. Despite the hotel being a bit dimly lit , it was good in most respects...decent room with free wifi for IHG members, good food at the restaurant and conveniently located for a short ride to terminal 2. No complaints at all

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Helpful?
Thank weeblepimkin
IHGCare, Guest Relations Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear weeblepimkin, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you liked our rooms and restaurant. It is always hugely motivating when one takes the time and trouble to acknowledge or give points...

Reviewed 16 December 2014 via mobile

Bit out of Central London,but easy to access by underground or car. Hotel is pleasant,rooms are clean,beds are good and wide:) Breakfast of good variety, staff very nice and polite. Have stayed here twice and always had a good experience.Thank you!

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Helpful?
Thank Pikachuiwe
GMSTU, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Pikachuiwe Thank you for your nice review. Happy to read the positive feedback about our staff and rooms. Thank you for choosing to stay with us and we look forward to welcoming you back. Kind Regards Greg Stuart General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Leonardo Hotel London Heathrow Airport for all the convenience of the airport with excellent transport links to central London. We are just 5 minutes from Heathrow Airport by Hoppa bus or taxi so staying with us is a great way to relax in a fresh and modern hotel. With our triple-glazed windows, flat screen TVs, air conditioning and free Wi-Fi in every non smoking guest room, we aim to make your stay as productive and refreshing as you require. ... more   less 

Additional Information about Leonardo Hotel London Heathrow Airport

Address: Sipson Way - Bath Road, West Drayton UB7 0DP, England (Formerly Holiday Inn London - Heathrow)
Region: United Kingdom > England > Greater London > West Drayton
Price Range: €61 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel London Heathrow Airport 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Hotel West Drayton
Holiday Inn West Drayton
Leonardo Hotel London Heathrow Airport West Drayton, Greater London
Hotel Style:
#5 Luxury Hotel in West Drayton
#6 Business Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on 3rd floor was fine”
 of 5 bubbles LynnD445, 5 Dec 2016 | Read review
“Great for a stopover before or after a fight”
 of 5 bubbles Meurig3005, 28 Nov 2016 | Read review
“Book elsewhere!”
 of 5 bubbles ElaineB848, 18 Nov 2016 | Read review
“Rooms not overlooking airport/road are quieter”
 of 5 bubbles MNW99, 8 Nov 2016 | Read review
“We had a rom with a view of Heathrow airport . It was lovely to see the planes taking off and landing”
 of 5 bubbles pamelasK1943DJ, 6 Nov 2016 | Read review
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