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    Holiday Inn London - Heathrow Ariel

    118 Bath Road, Hayes UB3 5AJ, England
    011 353 1800 937 225
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    Traveller (272)
    Room & Suite (105)
    Dining (15)
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    Overview
    • Excellent21%
    • Very good44%
    • Average23%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “ihg member” (18 reviews)
    “the bus” (112 reviews)
    “executive room” (52 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.0 Star Hotel
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    Premier Inn London Heathrow Airport (Bath Road) Hotel
    9,304 reviews
    #3 of 22 hotels in Hounslow
     
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
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    #8 of 12 hotels in West Drayton
     
    Ibis London Heathrow Airport
    4,556 reviews
    #6 of 14 hotels in Hayes
     
    Radisson Blu Edwardian Heathrow Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,678)
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    21 - 25 of 1,568 reviews

    Reviewed 2 November 2017

    Hotel service good, comfortable, quieter than expected (after 11PM) being so close to the airport. Restaurant dinner so-so, edible but not great. Breakfast was very good but expensive. 16 pound overnight parking is about standard for the area, very convenient location for rental car returnMore

    1  Thank ajirving60750
    Response from Paige W, Guest Relations Manager at Holiday Inn London - Heathrow ArielResponded 5 weeks ago

    Hello ajirving60750, Thank you for your feedback. I am glad you enjoyed your stay and found the hotel location convenient to your trip. I'm sorry to hear your meal wasn't up to great standard, I have informed the Food and Beverage Manager for you. Thanks...More

    Reviewed 26 October 2017

    Okay, Holiday Inn Ariel won't win any design awards for its architecture. But it has what you really need in an airport hotel, and its staff (with a few exceptions in the restaurant) are effective and pleasant. Reception staff at the Ariel was particularly helpful...More

    1  Thank Arthur H
    Response from Paige W, Guest Relations Manager at Holiday Inn London - Heathrow ArielResponded 31 October 2017

    Hello Arthur H, Thank you very much for your feedback. I am over the moon with your comments on our Reception staff. It's always great to know how well the staff come together to ensure our guest have a pleasant stay. You will be pleased...More

    Reviewed 23 October 2017 via mobile

    Staying at an Airport hotel you expect a bit of noise from weary travellers arriving late and leaving early. Last thing you need to add to that is the Housekeeping staff banging about as well. Unfortunately, wasn’t woken by guests was woken by Housekeeping!! So...More

    Thank ajotraveller2016
    Response from Paige W, Guest Relations Manager at Holiday Inn London - Heathrow ArielResponded 25 October 2017

    Hello ajotraveller2016, Thank you for your feedback, I want to start by apologising for all the issues you experienced on your stay. I would really appreciate if if I can discuss this matter further with you. Please get in touch with me directly paige.witney@hiareil.co.uk or...More

    Reviewed 19 October 2017 via mobile

    I have been staying at this hotel for approximately a week a month since January. The staff are second to non and can’t do enough to guarantee a pleasant stay. The hotel is clean, the food choice and quality is excellent. It is ideally situated...More

    Thank Mark J
    Response from Paige W, Guest Relations Manager at Holiday Inn London - Heathrow ArielResponded 23 October 2017

    Hello Mark J, Thank you very much for your feedback and kind comments on our staff. We are very proud of all our staff members and the hard work they do so it is fantastic to hear to your appreciation of them. I am over...More

    Reviewed 14 October 2017

    Very small rooms , even smaller beds, rooms not clean , random fire alarms going off , totally under staffed and dishonest practice of adding service charge to bill ( but only if you charge it to the room ) , and then adding a...More

    Thank Robin M
    Response from Paige W, Guest Relations Manager at Holiday Inn London - Heathrow ArielResponded 19 October 2017

    Hello Robin M, I was very concerned to hear you review. Can you please get in touch with me privately so we can discuss this further. paige.witney@hiariel.co.uk 02087577000 Look forward to hearing from you soon.

    Premier Inn London Heathrow Airport (Bath Road) Hotel
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    Radisson Blu Edwardian Heathrow Hotel
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$67 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 184
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Travelocity, Ctrip TA, Booking.com, Hotwire, Orbitz, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn London - Heathrow Ariel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hayes
    • Also Known As
    • Holiday Inn London - Heathrow Ariel Hotel Hayes ,
    • Holiday Inn Hayes ,
    • Hayes Holiday Inn ,
    • Holiday Inn London - Heathrow Ariel Hayes, Greater London
    Add Photo Photos
    Traveller (272)
    Room & Suite (105)
    Dining (15)
    Pool & Beach (1)
    Hotel & Grounds (163)
    Bathroom (25)
    Business Centre & Event Rooms (3)
    Nearby
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
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    1.23 km away
     
    Premier Inn London Heathrow Airport (Bath Road) Hotel
    9,304 reviews
    .64 km away
     
    Radisson Blu Edwardian Heathrow Hotel
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    .51 km away
     
    Ibis London Heathrow Airport
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    .20 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Bckd
    29 May 2017|
    AnswerShow all 4 answers
    Response from Richard S | Reviewed this property |
    Hi you buy a ticket inside the hotel
    0
    Votes
    Janet L
    1 May 2017|
    AnswerShow all 7 answers
    Response from richard o | Reviewed this property |
    As you stand in front of the hotel reception facing the Airport runway, cross the road and take a left and pass the Avis Car return. follow that road for a further 2 minutes and you will reach the Underground direct to all... More
    1
    Vote
    cheapskate
    30 December 2016|
    AnswerShow all 4 answers
    Response from Firoze M | Reviewed this property |
    Take the bus to Terminal 4 or 5 and either take the free inter-terminal bus from there to the Central Bust station, or the free train to the stop for Terminals 1, 2 and 3. Hope that's of help
    0
    Votes
    Room Tips
    "Given the circular shape of the hotel, outside rooms are significantly larger"
    Read review
    "I doubt you will see the planes even if you wanted to, its the end of the runway and there are buldings in..."
    Read review
    "Insist on a genuin double bed"
    Read review
    "As the building is circular, the 'outer' rooms are my preference"
    Read review
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