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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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1 room 2 adults 0 children
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Ibis London Heathrow Airport
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4,085 Reviews from our TripAdvisor Community

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Showing 3,530: English reviews
Sri Jayawardenepura, Sri Lanka
Reviewed 4 December 2013

Rajithangani, Sri Lanka. I went checked into this hotel on the 25th of October 13. Then I left for Portugal on the 28th. I requested to keep my luggage untill I return and rechecking to this hotel on the 2nd of Nov. Only five days. I had booked already. But they refused it. They had a weighing scale, through out...

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2Thank TripAdviser71Colombo
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments on your recent stay, however I am sorry that your experience did not meet your expectations. Unfortunatley for security reasons we are unable to offe overnight left luggage facilities for guests who have checked out, however I am sorry if you felt this policy was unhelpful to you - There are companies at the...

Stevenage, United Kingdom
Reviewed 4 December 2013 via mobile

Stayed one night before an early morning flight. Bed comfortable and room quiet. Just what we wanted. At just over £50 prebooked it was much better value than an early morning taxi and we started our day rested and relaxed.

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1Thank HertsOldie
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind review. I am delighted that you enjoyed your stay at Ibis London Heathrow. My team and I look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Polis, Cyprus
Reviewed 3 December 2013

Review collected in partnership with Accorhotels.com
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Thank David P
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Peterborough, United Kingdom
Reviewed 2 December 2013

Review collected in partnership with Accorhotels.com
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Thank MrCliff
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Reviewed 2 December 2013

Review collected in partnership with Accorhotels.com
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Thank NigelG204
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Norwich
Reviewed 1 December 2013

Rooms small have stayed before so knew this, friend had already booked so had to stay there again to meet up, but this time the room was hot and stuffy turned air on but made no differance . As it wasn't summer didn't expect this. Bed was ok bathroom smelt of damp.

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Thank fishnorwich
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your opinion, but I am sorry that your stay did not meet your expectations. Please do not hesitate to contact me if you would like to discuss your feedback in more detail. Kind Regards, Richard Lee General Manager

Ramsgate, United Kingdom
Reviewed 30 November 2013 via mobile

Rooms are ok even though the first one had blood in the bed. Asked for clean sheets but they don't do that as house keeping don't work during the evening which is funny as I saw them still working gone 10pm. Food in the restaurant is good and quick. The waitress Beata is fantastic and very friendly. Someone set fire...

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Thank Cassius2k
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback regarding your recent stay. Please accept my appologies for the cleanliness issues in the first room, this is clearly unacceptable and I will be investigating this issue with my housekeeping team. I am glad that the rest of your stay was more satisfactory and I will pass your comments on to Beata which I...

New Delhi, India
Reviewed 30 November 2013

Had an overnight stay. Shuttle service at regular intervals to and from all terminals of Heathrow Airport. Rooms are small and basic yet comfortable. Bathrooms require renovation. The windows are soundproof. Well priced for the comfort level offered.

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Thank Aditya772013
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you had a comfortable stay and found the hotel to be good value for money. I hope that you will choose to stay with us again soon. Kind Regards, Richard Lee General Manager

Hessle, United Kingdom
Reviewed 30 November 2013

I like Accor because of its loyalty scheme - the A Club. So, I collect points all year round and occasionally use them for practical stuff like hotel stays before flights. I arrived here about 10pm and after just a very short wait was checked in efficiently. Parking costs £12 a day and is payable at reception. My room was...

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Thank neilyork
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you enjoyed your stay at Ibis London Heathrow and we look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Newcastle, United Kingdom
Reviewed 29 November 2013

Great hotel would def stay again , was easy getting to it from terminal five with minimal fuss and our onward journey the next morning was effortless . The food in the restaurant was good but abit expensive the staff were friendly and efficient .

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Thank Joanne652013
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good overnight stay with us, and I hope that you will visit us again next time you are in the area. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: €48 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around for rates”
 of 5 bubbles 4589712j, 23 Feb 2017 | Read review
“Book ASAP for best rates (£35), get Taxi instead of shuttle as cost about same (around £10 per couple)”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
5 of 5