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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,074 Reviews from our TripAdvisor Community

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Showing 3,519: English reviews
Oslo, Norway
Reviewed 18 January 2014

Ibis Heathrow airport i located near the airport. It takes around 10 minutes with bus getting there. There is a free airport bus, that stops near Marriot and it takes ca. 5 minutes walking to IBIS. There is as well a shuttle that costs 4 pund which stops in front of the hotel. It is a very old building. The...

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Thank Fershtet
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, but I am sorry that your experience did not meet your expectations of an Ibis on this occassion. I hope that you will visit us again for a better experience on your next visit. Kind Regards, Richard Lee General Manager

Perth, Australia
Reviewed 15 January 2014

nothing luxurious - but a comfortable bed and seems to have everything - bathroom has a multi-purpose soap/shampoo attached to wall so you may need to bring some conditioner if required. Reception helpful - our pull out bed got stuck but it was sorted out quickly. Room clean, warm and shower over bath. Fine for a one night stay especially...

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1Thank wendy h
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel, I am pleased you had a good stay and found the hotel to be value for money. I hope that you will visit us again soon. Kind Regards, Richard Lee General Manager

Edmonton, AB
Reviewed 15 January 2014

We booked this hotel for our 14-hour layover at Heathrow. Basically, we wanted to eat dinner, sleep, shower and head back to the airport. The staff in the restaurant/bar were EXTREMELY unfriendly, and we felt like we were imposing on them by trying to order food. The food was (thankfully) good, however not for the high cost we paid for...

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1Thank PlaidV
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking time to review our hotel. I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests. I am sorry for the shortfall in service you experience at the bar & restaurant, I have noted your comments and will...

Tampa, Florida
Reviewed 14 January 2014 via mobile

Thanks to a missed connection at Heathrow, we were put up in the Ibis for the night. At first, we felt inconvenienced...but then realized we were in London for a night and that's not a bad place to be! The Ibis was a nice stay. The staff was wonderful, the food was good and the rooms were clean and comfortable,...

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Thank stacyjones71
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback. I am pleased that you made the most of your unexpected stay in London, and that you were happy with the accommodation at Ibis Heathrow. I hope that you will come back to visit us again for a planned visit in the future to see more of London. I hope that you had a...

Timaru, New Zealand
Reviewed 12 January 2014

It was easy to travel to and fro the airport via the hotel hoppa buses. I found service to be pretty good. I found my room to be very comfortable and it was good that there was a bath in the bathroom. Food was very reasonably priced I thought for a hotel and overall I felt nicely refreshed to take...

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1Thank Carole S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your experience, I am pleased that you had a nice stay with us at Ibis Heathrow. I hope that you will visit us again next time you come to London. Kind Regards, Richard Lee General Manager

Nantwich, United Kingdom
Reviewed 12 January 2014

I stayed here with passengers attending The Royal Albert Hall for a Carol Service just before Christmas. The rooms were very small but clean and had everything needed. The bathroom again, very small and basic but clean. We were expecting a continental breakfast but to everyone's delight we had a fantastic full English which was really very good. The staff...

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Helpful?
Thank Chris W
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to review our hotel, I am pleased that you enjoyed your stay with us, and especially the breakfast. I hope that you will visit us again soon. Kind Regards, Richard Lee General Manager

Edmonton, Canada
Reviewed 12 January 2014

Review collected in partnership with Accorhotels.com
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Thank Chris B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Plymouth, United Kingdom
Reviewed 11 January 2014

Review collected in partnership with Accorhotels.com
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1Thank Lynher
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Stockholm, Sweden
Reviewed 11 January 2014

Stayed here while on a forced layover. The airline put us up there and provided a bus and fed us. Very functional hotel if you need somewhere to stay for a night that is near the airport. Beds were fine (two singles) and hotel was quiet. We ate in the restaurant at 1:15am and the fish and chips was OK....

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Thank SkiingCyclingDave
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, I am sorry to hear that your journey was disrupted but I am pleased you enjoyed your stay in our hotel, even if it was unexpected. I hope that you will choose to visit us again next time you stay in this area. Kind Regards, Richard Lee General Manager

St. John's, Canada
Reviewed 10 January 2014

The Heathrow IBIS has become my go-to hotel for layovers when passing through Heathrow. Its close to Terminal 3 and the beds are comfortable. The beds are large with the result that there’s hardly any space left in the rooms. For a one night stay, its not a problem. The rooms are well sound-proofed. In fact, you have to be...

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2Thank scd_martin
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review, I am glad that you had a good stay with us and pleased that we have become your perferred hotel at Heathrow. Regarding the check-in & checkout times, our standard times are check-in from 12 midday and checkout by 12 midday the next day, if any guests wish to extend these times either with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: €47 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
“Always ask for room on back side as front is bit noisy”
 of 5 bubbles mannie1978, 18 Jan 2017 | Read review
“Take the free bus to the hotel and save $20 on a round trip of a shuttle”
 of 5 bubbles Tap77776, 15 Jan 2017 | Read review
5 of 5