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Ibis London Heathrow Airport

4,562 reviews
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Traveller (533)
Room & Suite (193)
Dining (56)
Overview
  • Excellent17%
  • Very good45%
  • Average25%
  • Poor8%
  • Terrible5%
Travellers talk about
“the bus”(253 reviews)
“heathrow airport”(235 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
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Offers from Ibis London Heathrow Airport
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Reviews (4,562)Write a Review
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708
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All reviewsthe busheathrow airportharlington cornerrooms are smallan early flightnext morningan overnight staybed was comfortableone night staybar and restaurantshort staybetween flightsgood nights sleepnight's sleephopparunwaysoundproofing
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1,551 - 1,555 of 3,950 reviews
Reviewed 5 January 2015 via mobile

Well not a lot really and that's what you get. Not a lot. The rooms are very dated although there is a refurb program going on. The whole place feels like it's stuck in the 50s. The rooms are clean, which is a bonus, but...More

Thank spjwstaines
Response from IbisHeathrowGM, General Manager at Ibis London Heathrow AirportResponded 6 January 2015

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I hope that we might still welcome you back again in the future for a better...More

Reviewed 5 January 2015 via mobile

Very disappointed with the service received from Ibis. Had made a reservation for 13th Feb but cancelled in error on my booking.com app. Called booking.com immediately to advise them, they tried to contact hotel but got no answer so emailed to explain what has happened...More

1  Thank simonlin21
Response from IbisHeathrowGM, General Manager at Ibis London Heathrow AirportResponded 6 January 2015

Thank you for leaving your comments. Unfortunately I am not aware of your specific case, and I cannot identify your reservation details through TripAdvisor, however if you would like to contact me at H0794-GM@accor.com I would be happy to assist with your specific enquiry about...More

Reviewed 5 January 2015

Close to the airport. I took the Hoppa bus for five pounds, but the front desk staff told me about the free city bus which I used a few times and it was great. Frequent and easy. The room was small, but well designed. The...More

Thank djaffray2
Response from IbisHeathrowGM, General Manager at Ibis London Heathrow AirportResponded 6 January 2015

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am delighted that you enjoyed your stay at Ibis Heathrow, my team and I look forward to your next stay with us soon. Kind Regards, Richard Lee General...More

Reviewed 5 January 2015

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Review collected in partnership with Accorhotels.com
Thank Tunde I
Response from IbisHeathrowGM, General Manager at Ibis London Heathrow AirportResponded 6 January 2015

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Reviewed 5 January 2015 via mobile

I got stuck here overnight thanks to the airlines not understanding how to synchronize timelines. The airline picked up the tab, so I didn't have much expectations, so I wasn't too disappointed. On checkin everything looks great and as though it's a nice hotel. But...More

Thank utpilot
Response from IbisHeathrowGM, General Manager at Ibis London Heathrow AirportResponded 6 January 2015

Thank you for reviewing the hotel, and we have noted your comments. I hope that you will choose Ibis again in the future. Kind Regards Richard Lee General Manager

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Traveller (533)
Room & Suite (193)
Dining (56)
Hotel & Grounds (367)
Bathroom (59)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$45 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hayes
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$45 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hayes
Room types
Non-Smoking Rooms, Accessible rooms
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