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Ibis London Heathrow Airport

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#6 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,197 Reviews from our TripAdvisor Community

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Showing 3,629: English reviews
Sitges, Spain
Reviewed 29 May 2014

The staff at the LHR IBIS is amazing. They do everything they can to accommodate you, and are just really cool people. Even when you arrive early they do the best they can to get you a room as quickly as possible. The lobby and restaurant area of this hotel is great! OK... the corridors and the rooms could really...

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Helpful?
Thank SIEMPRESITGETAN
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind words about our team, I know they will appriciate your comments and that it will encourage and motivate them. I have noted your comments about your first room and I am sorry if this marred your overall experience. I hope that you will still choose to stay at Ibis Heathrow again in the future, and...

London
Reviewed 29 May 2014

My back was covered in bed/flea bites!!! Bad stay and very disappointed with the fact that u always book the same room in my stay in Heathrow and this time I was unfortunate enough to be bitten alive by either bed bugs or by fleas left from a previous guest or their dog/cat

Review collected in partnership with Ibis Hotels
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3Thank Randolph R
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear RandolphR, I was sorry to learn of your skin irritation, and we take any such incidents very seriously. All our rooms are treated annually with dermatitis earth which is a preventative treatment for bed bugs, and acts to stop them if they are brought into the hotel from an outside source. We also have regular inspections to ensure the...

Bishopsteignton
Reviewed 29 May 2014

We spent just one night at the Ibis before taking an early flight, the following morning, from T5. Our room on the 4th floor was fairly small but clean and comfortable and the bathroom was clean too and, as it had a bath with shower over, was good for us. Receptionist was polite and helpful and checked us in quickly...

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Thank Marjory1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you enjoyed your stay in Ibis Heathrow and I hope you will visit us again soon. Kind Regards, Richard Lee General Manager

Cardiff, United Kingdom
Reviewed 28 May 2014

Review collected in partnership with Accorhotels.com
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Thank Mark B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Harden
Reviewed 27 May 2014

Review collected in partnership with Accorhotels.com
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Thank LJB55
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Wales
Reviewed 27 May 2014

Having had an unfortunate experience last year due to a double booking, I returned with some trepidation but need not have worried as everything proved very satisfactory this time. My wife and I had a pleasant room with a comfortable bed and were not disturbed by aircraft noise despite being on the perimeter of the airport. We had a good...

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Thank Cymro36
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel, I am pleased that you had a better experience this time round and I hope that you will stay with us again next time you visit Heathrow. Kind Regards, Richard Lee General Manager

Seria, Brunei Darussalam
Reviewed 27 May 2014

Ideally located near to the airport with hoppy bus serving the airport and the hotel at 20mins interval.Rooms are basic but they provide you with free Wifi.The staff are friendly .Good clean and comfortable bed and bathroom.

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Thank G_dol_12
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel, I am pleased that you enjoyed your stay at Ibis Heathrow and I hope that you will stay with us again next time you are in transit at Heathrow. Kind Regards, Richard Lee General Manager

Poole, United Kingdom
Reviewed 27 May 2014

Review collected in partnership with Ibis Hotels
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Thank RAPB67
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Washington DC, District of Columbia
Reviewed 27 May 2014

My fiance and I stayed here during the London-leg of our UK trip, and it was a hike getting to the city every day! It would be perfect if you needed to be close to the airport (Note:shuttle bus to the airport costs 4 pounds) but it took us about an hour to get into London each morning. We should...

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Thank Jessica K
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review. I am pleased that you enjoyed your stay in our hotel. As you rightly say the Heathrow area is approximatley one hour from central London by public transport, but our rates are significantly cheaper than hotels in the city centre, so this area can be a good option for a budget break in London....

Bognor Regis, United Kingdom
Reviewed 26 May 2014

We booked the Ibis Heathrow for it's convienience to terminal 3 ahead of a trip to Canada. The hotel is situated just a mile from the terminal with a hoppa bus every 20 mins. (fare £4 per person each way) If there are 2 or more of you it pays to take a taxi at around £10! Booking in at...

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Thank Jeannette504216
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for writing a review of the hotel, I am pleased that you had a comfortable stay at Ibis Heathrow. I hope that you will visit us again soon. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: €50 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“remote had dead batteries. just had decaf coffee packs and got the same when we asked for regular coffee packs.”
657evelyng, 4 Apr 2017 | Read review
“Our room was at the end of a hallway, and it was very quiet.”
WorldM_13, 2 Apr 2017 | Read review
“Small basic bedroom, back of the hotel is quiet”
Q3448YRianm, 1 Apr 2017 | Read review
“There are four elevators. Look for a room near the back ones”
Z6057MTjohnh, 23 Mar 2017 | Read review
“Second floor is good”
hopkinstownboy, 23 Mar 2017 | Read review
5 of 5