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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
GreenLeadersBronze level
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Ibis London Heathrow Airport
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3,931 Reviews from our TripAdvisor Community

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Showing 3,397: English reviews
UK
Level Contributor
69 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed today NEW

The usual reliable Ibis experience. A bit tricky to get to when arriving from central London via Heathrow express - don't follow the signs for 'Bus station' if you plan to get the Hoppa bus to the hotel as (obviously!) you need to follow the signs for 'Arrivals' instead. By the time I'd gone the wrong way and then found... More 

Helpful?
Thank WilliamsFamilyUk
Leamington Spa, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

Marta polish girl rasa Latvian girl Fasua Italian girl. All working on reception were 100%. Yvonna polish girl in restaurant was also exceptional. The hotel is perfect as long as you pay a low price. Very clean. Food and drink very expensive. Only down side for me was Nicos a Greek boy. His attitude and rudeness were not acceptable. He... More 

Helpful?
Thank michael g
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel does not look very impressive from outside but the rooms are modern and clean though not too big. The corridors are stuffy and do not do justice to the hotel reminding me of rundown properties. Theire is very good free public transportation from the corner of Harlington street but it's 300 meters away and too far if you... More 

Helpful?
Thank Meny B
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Check in and check out ran smooth. We particularly appreciated the surprise of being given complimentary overnight parking. The room was quiet -you did not realise you were next to one of the busiest airports in the world.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 13paul
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online and rating us with 4 stars. I was happy to read that you enjoyed your stay and found the room to be quiet. The team and I look forward to welcoming you back soon again. Kindest regards, Dominic Sauls, General Manager More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

We stayed before we flew on holiday , the room its self was large enough , brilliant bathroom & very quiet. The downstairs restaurant could do with some heating it was very cold everyone was having to wear thick jackets or go back to their room to get another garment of clothing. We had a great nights sleep & refresh... More 

Helpful?
Thank Jasmine H
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online and especially the 5 star rating. I have noted your feedback regarding the heating or lack thereof in the restaurant and have shared this with my engineer and Food and Beverage Manager to ensure a more comfortable and relaxing experience. We look forward to welcoming you back... More 

Yorkshire, United Kingdom
Level Contributor
93 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 5 days ago NEW

stayed overnight on way to airport - good value ate at the pub 10 mins walk down main road free on the service bus 105 and 111 from terminal 2 bus station ( airport hopper serves the other terminals limited breakfast is available from about 4 00

Helpful?
Thank pjpickburn
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review on Tripadvisor and rating us with 4 stars. We hope you will enjoy our great food offer in our very own restaurant on your next visit. Kindest regards, Dominic Sauls, General Manager More 

Largs, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

Stayed for one night following late arrival at LHR as considerably less expensive than city centre hotel. Friendly reception staff, comfortable room and good choice at breakfast. Hotel Hoppa bus to /from terminals. Recommended.

Helpful?
Thank Iain M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to share your review online and especially the recommendation. It is always a pleasure to receive 4 stars and we would appreciate any feedback that would help us to achieve 5 stars on your next visit. Kindest regards, Dominic Sauls, General Manager More 

McCrae, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Expecting the bare necessities we were pleasantly surprised by the quality of the Ibis. Reception was efficient, quick and friendly. All our queries were answered fully and assistance was offered when requested. The bedroom was small as we expected but very well set up. A small hanging space and a narrow set of shelves was quite sufficient for an overnight... More 

Helpful?
Thank TravellerPatsy
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you very much for the delightful and detailed review posted on Tripadvisor. The team were very happy to read you comments, which will go some way in motivating them to deliver an even better service next time. We appreciate the recommendation and look forward to welcoming you back soon again. Kindest regards, Dominic Sauls, General Manager More 

London, United Kingdom
1 review
Reviewed 1 week ago

Check in was fast and straight forward. Staff were polite and gave us directions to our room. Parking is £12 per 24 hours, but we were able to park on a side road about 10 minutes. Rooms were comfortable but the shower was a bit dirty.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 857zaynahe
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, We very much appreciate the 5 star rating and of course you taking the time to share your comments online. I was disappointed to read about the dirty shower and have shared this with the housekeeping team to ensure the showers are checked more carefully by the supervisors before check in. The team and I look forward to... More 

Quezon City
Level Contributor
111 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 1 week ago

Indeed, I could have chosen a better room or even a better hotel had I known the room I booked would be small and with limited ventilation that you could hardly breathe. My husband and I arrived in the hotel almost 8:00 pm from a long haul which took us 23 hours. There was a shuttle bus available from airport... More 

Helpful?
Thank WanderCezy
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experiences online. I am sorry that we were not able to meet with your expectations, however porterage and additional toiletries are not something we advertise as something we offer at the hotel, we do however have a vending machine in the lobby for guests to purchase these additional items.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: €45 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Agoda, ACCOR, Odigeo and Priceline so you can book your Ibis London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Questions? Get answers from Ibis London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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