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Bay Dilkhusa Grand Hotel

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Bay Dilkhusa Grand Hotel
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619 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Herne Bay, England, United Kingdom
Reviewed 3 days ago NEW

Went with two coaches 92 of us to this hotel with Shearings Holidays. The coach trip was good. Had great driver John. Took us out on trips and knew a lot about area. The hotel looked good from outside. The inside was dated and needed new furniture. We had room 120 .tostart with lock was only just holding door. The...

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Helpful?
Thank Djmorley
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is important and will help us to improve where needed. Once again, thank you for your review and we hope to see you again in a near future.

Reviewed 1 week ago via mobile

Stayed as part of a large group at the beginning of Feb for the weekend. Hotel was great, room nicely decorated and spacious and clean! Staff were lovely, helpful and friendly. Food was excellent, hot breakfasts of good quality and a good choice of options for evening meals.

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Helpful?
2Thank Phaedra H
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. All members of staff keep talking about how great your group was. It was a pleasure to have you with us. Once again, thank you for visiting us and for your feedback and we hope to see you again...

Thirsk, England, United Kingdom
Reviewed 1 week ago

Mum and me shared a room which was lovely...cannot fault it. Some of the others in our group had to change rooms due to steps in room and no bath etc but overall staff were very helpful. Food was great...dining staff were amazingly helpful....same to say about bar staff. Bingo as part of entertainment would of been good but had...

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Helpful?
Thank MandyandKenny S
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to apologise for your room not been serviced on Thursday. I have already spoken to the Housekeeper and the girl that should have serviced your room that day and both are very sorry about that and send their apologies. Also,thank you very much for taking the time to post your comments. I am glad...

Reviewed 1 week ago via mobile

Hi Pedro, just wanted to drop you a message and say thanks for the room and food over the weekend of me hosting and doing the music for the HASH Running Club. A big thanks to Gary on the bar and Pat in the restaurant who were brilliant and made me feel very welcome, a real credit to the hotel....

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Helpful?
Thank Paul D
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your feedback. I am glad you enjoyed your stay with us and I will pass your comments to all the staff. It was great to have you with us. Once again, thank you for your review and we hope to see you again.

Reviewed 1 week ago via mobile

Attended with Cheltenham and Cotswold Hash House Harriers for our annual birthday weekend. Fantastic time was had by all, staff were great and couldn't do more for us. Rooms were clean and spacious, food was excellent.

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Helpful?
Thank Tom S
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your excellent feedback. I am glad you enjoyed your stay with us. It was great to see so many people having a good time and we would really like to see you back next year. Once again, thank you for choosing The Dilkhusa Grand Hotel and for your fantastic review.

Cheltenham, United Kingdom
Reviewed 2 weeks ago

Stayed in a refurbished room (331) as part of a large group who travelled for the weekend. The room was very small, a tiny en-suite that had a bit of a dodgy shower (poor water pressure), but was very clean and relatively newly done. Apparently others had excellent water quality, large showers and baths also. No wifi in rooms and...

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Helpful?
Thank Salcheltenham
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am glad you enjoyed your stay with us. It was a real pleasure to have such a wonderful group of people staying with us and we hope to see you again next year. Once again, thank you for visiting us and for...

Chesterfield, United Kingdom
Reviewed 2 weeks ago

A very enjoyable few days away with my sisters. Very friendly hotel and nothing to much trouble. The food was good and the entertainment was good especially on Tuesday and Wednesday nights. The staff was helpful and when we had a problem with the shower it was sorted out straight away. Thankyou for a nice time.

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Helpful?
1Thank lolshouse
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with good food, great entertainment and very friendly service. Once again, thank you for visiting us and for your feedback and we hope to see you again in a...

Brighton and Hove, United Kingdom
Reviewed 2 weeks ago

If this property is now typical of those used by Shearings for their midweek breaks, then I will not be using their services any more. When a hotel treats its guests as an inconvenience, puts you in a room that has not been pre checked for faults, has shower units that water struggles to service, has a heating system which...

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Helpful?
2Thank Bob G
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important and will help us to improve where needed. All members of staff work really hard and are always ready to help our customers. Reception is covered 24 hours and staff is available to solve problems when they are...

Burnley
Reviewed 14 January 2017

Came a few years ago and this time what a change, will not leave it as long next time.We loved the place our rooms were great loved the breakfast buffet and couldn't fault the food in general.Have to say though the steak night we paid extra for was a big disappointment and not worth the extra money.Quality of food was...

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Helpful?
Thank PhillipKBurnley
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. We really appreciate your feedback and will help us to improve. I am glad you enjoyed your stay with us and noticed how much we have improved in the last few years. Once again, thank you for visiting us and for your review...

Manchester, United Kingdom
Reviewed 12 January 2017

Stayed at this hotel for the New Year Celebrations with 3 friends. We had a great time and the hotel couldn't do enough for everyone. The little extras like afternoon tea. Champagne Reception and Danish Pastries provided every morning. The service we received was very good. My only complaint was that the hotel was cold. As soon as we went...

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Helpful?
2Thank carolspooner
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important and will help us to improve where needed. I am glad you enjoyed your stay with us during the New Year; it was great to see so many people having a good time. Once again, thank you for visiting us and for your...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 

Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Region: United Kingdom > England > Devon > Ilfracombe
Price Range: €111 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Bay Dilkhusa Grand Hotel staff and other travellers.
20 questions
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Bath, United Kingdom
6 months ago
Runcorn, United Kingdom
over a year ago
Slough, United Kingdom
1 month ago
Goole, United Kingdom
over a year ago

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Questions? Get answers from Bay Dilkhusa Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“friends had rooms on second and third floor front say they were larger rooms”
 of 5 bubbles Djmorley, 18 Feb 2017 | Read review
“Good value for money”
 of 5 bubbles MandyandKennyS, 11 Feb 2017 | Read review
“Sea view is better. Ask for a refurbished room”
 of 5 bubbles Salcheltenham, 6 Feb 2017 | Read review
“Near lift.”
 of 5 bubbles lolshouse, 4 Feb 2017 | Read review
“Don't stay there”
 of 5 bubbles bobg861, 3 Feb 2017 | Read review
5 of 5