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Ascot Hotel

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Ascot Hotel
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333 Reviews from our TripAdvisor Community

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Showing 330: English reviews
London, United Kingdom
Reviewed 12 March 2017

Fab Stay. Definitely I would recommend this hotel to anyone. The location is perfect so close to the beach. The staff were so kind and helpful. We have tried the food in the restaurant and that was fantastic. Douglas is beautiful but even better with a good value stay. We wouldn't hesitate to go back for a longer stay!

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Helpful?
Thank talmus93
clivep68, Manager at Ascot Hotel, responded to this review

Dear talmus93 Thank you for taking the time to write your 5* review on your recent stay at the Ascot Hotel. I will take great pleasure in passing on your comments to the team within the hotel, your feedback is much appreciated, we are glad you enjoyed your stay as well as our restaurant and the location of the hotel....

Reviewed 6 March 2017

Great room with sea view, all staff very friendly and helpful, nothing was too much trouble The hotel is situated up a slight hill. Restaurant was bright and airy, breakfast excellent, extensive dinner menu, food excellent. Will definitely stay again.

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Helpful?
1Thank Mary B
clivep68, Manager at Ascot Hotel, responded to this review

Dear Mary B Thank you for taking the time to write your very generous 5* review on your recent visit to the Ascot Hotel. It was nice to hear you enjoyed your stay with us, it's a pleasure to read your comments about the hotel and I will take great pleasure in passing on your comments to all team members...

Reviewed 3 March 2017

Upon arrival the Receptionist, Kinga, greeted me with a great smile and knew who I was without asking. After my queries about food she advised that their restaurant was closed but suggested some local places near by. She could tell I wasn't keen on venturing out again and offered to make me some sandwiches which were awesome! The heating in...

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Helpful?
1Thank Simon J
clivep68, Manager at Ascot Hotel, responded to this review

Dear Simon Thank you for your generous 5* review. We take pride in the quality of our customer service and our staff enforce this work ethic to all of our guests. I'm pleased you enjoyed your stay with us, we are sorry about the heating as we have just installed a new heating/hot water system and we where having a...

London, United Kingdom
Reviewed 27 February 2017

We had a nice weekend in the Ascot hotel while staying in the Douglas. The room was very large and the bed comfortable. Breakfast was excellent and I was very pleased to have big fat juicy local kippers both mornings. The one downside was the fact that the room was very hot and we were unable to turn off the...

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Helpful?
Thank IanW_Ealing
clivep68, Manager at Ascot Hotel, responded to this review

Dear IanW_Ealing Thank you for taking the time to write your review of your stay at the Ascot Hotel here on the Isle of Man. We are glad you enjoyed your stay with us and found your room comfortable and spacious, and breakfast to your liking especially our local caught kippers, as for the heating we have now solved this...

Doncaster, United Kingdom
Reviewed 27 February 2017

First visit to the Ascot hotel, what a gem will stay again. We visit family at least 3 times a year, and this is up there with the best, room was great,check pictures out on the net, did not eat in the hotel but checked out the menu and it looked very good. Good location, parking is street parking which...

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Helpful?
Thank PETER D
clivep68, Manager at Ascot Hotel, responded to this review

Dear Peter D Thanks for your great feedback, its always lovely to read such positive comments, we are glad you enjoyed your recent stay with us and you enjoyed our winter special deal that we run through out the winter months. I will take great pleasure in sharing your review with all our team members, we do hope you will...

Douglas, United Kingdom
Reviewed 25 February 2017 via mobile

Decided to spend a night in the Ascot as a treat for the wife as it was her birthday. What a mistake. It was cold in rooms, the beer was stale, the food was terrible and to top it off a rude and obnoxious manager. Don't waste your time and money here.

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5Thank buster0608
clivep68, Owner at Ascot Hotel, responded to this review

Dear Buster0608 We think your wife should and deserves better, instead of hiding behind a keyboard we would have more respect for you if you had complained at the time as you can see from our previous reviews, your review does not stack up, as for your comments that our manager was rude and obnoxious who you have not named,...

Isle of Man
Reviewed 14 February 2017

We have had a few meals at the Ascot Restaurant and they never fail to serve lovely food and the staff are really friendly and helpful, very recommended that's for sure.......good menu, plenty of choice.

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Helpful?
Thank jessiom
clivep68, Manager at Ascot Hotel, responded to this review

Dear jessiom Thank you for taking the time to write your very generous 5* review on your recent visit to the Ascot Grill Restaurant. It was nice to hear you and you enjoyed our restaurant as well as the staff being friendly and the meals being served to your liking, I will take great pleasure in passing on your comments...

Wedmore, United Kingdom
Reviewed 13 February 2017 via mobile

We would definitely stay at this hotel again. I found this hotel on line, having never visited the island before. We booked a family room and were surprised when we reached the room that it was like 2 rooms, the children's beds in one half and double bed in the other half with an expansive window looking down to the...

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Helpful?
Thank buntythecow
clivep68, Manager at Ascot Hotel, responded to this review

Dear buntythecow Thank you for taking the time to write your 5* review of your time here at the Ascot Hotel on the Isle of Man. We are glad you enjoyed your stay and found the hotel clean and tidy and enjoyed the views from your bedroom, also that you found the staff friendly and helpful, as well as our...

Isle of Man, United Kingdom
Reviewed 29 January 2017

Located on a back promenade street in an area with a few rundown flats I expected the worst but was really surprised. Lovely staff and huge, well presented room. Only down sides are the bathroom which was fairly dated (corner jacuzzi baths), carpets and textured walls/ceilings. Though being a old hotel it's expected... Overall the best hotel I've stayed on...

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Helpful?
Thank JeanieGold
clivep68, Manager at Ascot Hotel, responded to this review

Dear Jeaniegold Thank you for taking the time to write your 5* review on your recent stay at the Ascot Hotel. I will take great pleasure in passing on your comments to the team within the hotel, your feedback is much appreciated, and we are glad you enjoyed your stay as well as your room, we have started our winter...

Liverpool, United Kingdom
Reviewed 23 December 2016

My brother and his wife along with myself and my wife where visiting family in the Isle of Man and had an overnight stay at the Ascot. The staff were all very friendly and welcoming and the rooms very clean. When I go back to the Island I will certainly stay there again

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Helpful?
Thank John B
clivep68, Manager at Ascot Hotel, responded to this review

Dear John B Thank you for taking the time to write your very generous 5* review on your recent visit to the Ascot Hotel. It was nice to hear you and your family enjoyed your stay with us, it's a pleasure to read your comments about the hotel and I will take great pleasure in passing on your comments to...

51 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort and luxury at an affordable price, the Ascot Hotel is well known for delivering quality service and facilities at a tariff which won't stretch your wallet. All our rooms have a spa bath fitted as standard ... more   less 

Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Region: United Kingdom > Isle of Man > Douglas
Price Range: €68 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas
Hotel Style:
#1 Family Hotel in Douglas
#1 On the Beach Hotel in Douglas
#2 Romantic Hotel in Douglas
#3 Business Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
7 questions
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Questions? Get answers from Ascot Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quietest.”
karent654, 20 Mar 2017 | Read review
“The named rooms are larger than the ones with just room numbers.”
514gemmad, 18 Mar 2017 | Read review
“We were on 3rd floor in room 314, great sea view. There is a lift.”
I4822TBmaryb, 5 Mar 2017 | Read review
“Stayed in front superior, great jacuzzi bath and wonderful view of Douglas bay”
670JohnB670, 23 Dec 2016 | Read review
“family rooms with a sea view , top floor”
WMitch66, 31 Oct 2016 | Read review
5 of 5