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3/9/2017 4/9/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$122
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    Traveller (149)
    Room & Suite (65)
    Dining (21)
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    Overview
    • Excellent19%
    • Very good36%
    • Average29%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “sea view” (124 reviews)
    “small balcony” (22 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from Best Western Palace Hotel & Casino
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    Sefton Hotel
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    The Rutland Hotel
    348 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (983)
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    There are newer reviews for Best Western Palace Hotel & Casino
    See the most recent reviews

    201 - 205 of 971 reviews

    Reviewed 6 August 2016 via mobile

    Wife wanted to play Bingo so popped into here. Only sell cans or bottles of alcohol but cheapest in Douglas. If you like slot machines you will be in your element. Worth a visit just for cheap alcohol.More

    Thank keith k
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 August 2016

    Not so good. Certainly not "Best". The hotel is, well. tired. It has nice enough staff, but the rroms are just tired. Double glaziong is leaking (condensation). Windoes are just plain dirty. Breakfast is hotel mediocre. Basically, just an uninspiring place to stay. But it...More

    1  Thank Simon H
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 1 August 2016

    just stayed here while on short visit. Room and decor bit dated but main problem was level of cleanliness. Overall initially looked ok. checked in late so didn't use shower until next am. Spotted some suspicious marks on tiles which i cleaned off- then unfolded...More

    2  Thank 545wendy
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 12 August 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 31 July 2016

    we stayed here for a couple of nights and really couldn't complain the staff were very friendly, rooms tidy, the bed was very comfortable and we had a sea view which was very quiet during the night. Iron and iron board came in very handy....More

    Thank spencer m
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 30 July 2016

    First impressions not too good . The sixties building , constructed at a time when British 'architecture' was at its lowest ebb , sticks out like the proverbial sore thumb among the typical seaside villas of Douglas . The rather outdated impression continues on entering...More

    Thank ALISON H
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 31 July 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Sefton Hotel
    621 reviews
    #10 of 17 hotels in Douglas
     
    The Claremont Hotel
    374 reviews
    #5 of 17 hotels in Douglas
     
    Ascot Hotel
    356 reviews
    #2 of 17 hotels in Douglas
     
    The Rutland Hotel
    348 reviews
    #6 of 17 hotels in Douglas
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    Details
    • Price range
    • US$68 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Expedia, Cancelon, Travelocity, TripOnline SA, Hotwire and Agoda so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Isle Of Man/Douglas
    Add Photo Photos
    Traveller (149)
    Room & Suite (65)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (129)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 14 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Jeanne B
    22 May 2017|
    AnswerShow all 8 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
    1
    Vote
    Room Tips
    "Sea view is worth paying extra"
    Read review
    "We were on 2nd floor at the far end of the corridor, no noise and lovely seaview rooms"
    Read review
    "AVOID ROOM 206 unless you like the smell of fried food and the noise of AirCon units"
    Read review
    "All front rooms have sea views but rear rooms stare out on interesting comings and goings"
    Read review
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