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09/07/2017 10/07/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$100
          US$100
          US$100
          Traveller (143)
          Room & Suite (60)
          Dining (21)
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          Overview
          • Excellent19%
          • Very good36%
          • Average29%
          • Poor10%
          • Terrible6%
          Travellers talk about
          “sea view” (119 reviews)
          “small balcony” (22 reviews)
          Free Wifi
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          4.0 Star Hotel
          All hotel details
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          The Claremont Hotel
          357 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          374 reviews
          #1 of 22 hotels in Douglas
           
          Ascot Hotel
          341 reviews
          #2 of 22 hotels in Douglas
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (945)
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          There are newer reviews for Best Western Palace Hotel & Casino See the most recent reviews

          171 - 175 of 933 reviews

          Reviewed 24 July 2016

          on Saturday a wedding reception went on till 4am in the car park and reception area our room was right above !!! we and other guests complained but nothing happened, we complained next day as our room was also over the extracter fans for the...More

          2  Thank graham_wotton
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

          Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

          Reviewed 22 July 2016

          The hotel is comfortable and the staff helpful. It's looking better than when I last stayed before it was owned by Best Western but still in need of face-lifting. No air conditioning still though, even in the bar/restaurant so it was unpleasantly warm eating and...More

          1  Thank stepheng98
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

          Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

          Reviewed 19 July 2016 via mobile

          Stayed for one night parked across from hotel free for 24 hours room at the back of the hotel. There is no a/c and rooms are very hot put fan on and it helped. Hotel is quite away out of the centre of Douglas and...More

          Thank ormsklad
          Reviewed 18 July 2016 via mobile

          No air conditioning in any rooms. Feet stick to the carpets. Good service. Very old, very tired. Needs a whole makeover. Great location but would be very disappointed if I came for longer than 2 nights. Ate out as the food looks average. Would definitely...More

          1  Thank Louise S
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

          Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

          Reviewed 18 July 2016 via mobile

          The hotel must be the ugliest building in Douglas. I'd booked it due to the central location & because it had an indoor pool, useful if weather awful. We arrived by taxi that drove us into the car park, what a depressing area. They could...More

          Thank theflatbox2
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

          Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

          The Claremont Hotel
          357 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          374 reviews
          #1 of 22 hotels in Douglas
           
          Ascot Hotel
          341 reviews
          #2 of 22 hotels in Douglas
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Pool
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Casino and Gambling
          • Pool
          • Restaurant
          • Spa
          Details
          • Price range
          • US$67 - US$125 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 On the Beach Hotel in Douglas
          • #3 Luxury Hotel in Douglas
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 133
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • Isle of Man >
          • Douglas
          • Also Known As
          • Best Western Palace Hotel Douglas ,
          • Best Western Palace Hotel And Casino ,
          • Hilton Hotel Douglas ,
          • Hilton International Douglas ,
          • Hilton Douglas ,
          • Douglas Hilton ,
          • Best Western Palace Hotel & Casino Isle Of Man/Douglas
          Add Photo Photos
          Traveller (143)
          Room & Suite (60)
          Dining (21)
          Pool & Beach (7)
          Hotel & Grounds (129)
          Bathroom (4)
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          Questions & AnswersAsk a question
          Zoediane10
          Are there hairdryers available in the rooms? Thanks
          24 June 2017|
          Answer Show all 14 answers
          Response from PalaceHotelManager | Property representative |
          Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
          0
          Votes
          Jeanne B
          Hi, could anyone advise on the following please? Are jeans and trainers allowed in the restaurant Is WiFi free Is there a charge for use of the swimming pool Thanks
          22 May 2017|
          Answer Show all 8 answers
          Response from PalaceHotelManager | Property representative |
          Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
          1
          Vote
          bazaathome
          how far to ferry
          24 April 2017|
          Answer Show all 6 answers
          Response from PalaceHotelManager | Property representative |
          Hi, Thank you for your question. It is a few minutes in a taxi or can be walked in 20 minutes. There are also house trams that will take about 10 minutes. We look forward to you staying with us.
          0
          Votes
          Room Tips
          "Sea front worth the little extra"
          Read review
          "Sea view room 231 was a good room"
          Read review
          "Get a room that is not facing the entrance, preferably facing the sea."
          Read review
          "Ask for a sea view - I had the car park!!"
          Read review
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