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Best Western Palace Hotel & Casino

About
Location
Cleanliness
Service
Value
Situated in the heart of Douglas, the Island's capital, Best Western Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Casino and Gambling
Business Centre with Internet Access
Pool
Wheelchair Access
Restaurant
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
35Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews (1,183)
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1,171 results
Traveller rating
244
406
332
113
76
Traveller type
Time of year
LanguageEnglish
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244
406
332
113
76
Show reviews that mention
All reviews paragon restaurant sea view small balcony isle of man leisure facilities douglas bay poached eggs plenty of choice kippers sea front evening meal short break bit dated restaurant staff enjoyable stay good nights sleep buffet style
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1 - 5 of 1,171 reviews
Reviewed 3 days ago via mobile

We stayed overnight having stayed in the Isle of Man several times before. The Staff were fantastic and really polite and helpful. The rooms were clean and more than adequate and all in all fantastic value for money. Keep up the good work guys!

Date of stay: December 2018
Thank Stevewiggy
Reviewed 4 days ago via mobile

Please note that I am only feedback the party we have had .Haven not stayed,haven’t used any facilities. The party was great,staff were very kind and the food it is so mouth melting. Great venue for your special occasion.

Date of stay: December 2018
Thank 838vladimirs
Reviewed 5 days ago

Facades and interior are in need of an update. 1st room had a broken window that would not close. 2nd room had a faulty door. Staff very helpful and accommodating however. Great breakfast and good location. Rates are also reasonable.

Review collected in partnership with Best Western
Date of stay: December 2018
1  Thank a_eyres
Reviewed 6 days ago

I stayed for a couple of nights due to working on the Island, from Check In to Checking out the stay was perfectly acceptable, the room was of a good standard, staff were always pleasant and polite, food in the restaurant was of a good...More

Review collected in partnership with Best Western
Date of stay: November 2018
Thank dougall02
Reviewed 1 week ago

I booked through a US booking website and got a really great rate, only the room had some problems - on a lower floor, overlooking the parking lot, by the heating vents and close to the party zone. This was OK on a Thursday night,...More

Date of stay: December 2018
Thank Ann G
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Questions & Answers
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Kev S
8 December 2018|
AnswerShow all 12 answers
Response from stephenbertagni | Reviewed this property |
If you are staying at the hotel, you will be equipped with a drink gift card to spend at the casino and allowed entry to play. I don't know what "non hotel patron guests" would have to do.
1
Vote
Pam2811
5 May 2018|
AnswerShow all 5 answers
Response from johnhU7405JZ | Reviewed this property |
In the bath mate
0
Votes
pinkval_8
3 April 2018|
AnswerShow all 6 answers
Response from Chris N | Reviewed this property |
I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
0
Votes
Room Tips
"Go for the sea view rooms - definitey worth the higher price"
195anng
1 week ago
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"sea view rooms worth the extra"
LiverpoolFisherman
4 weeks ago
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"Sea View is a must - otherwise its the car park!"
mibon
23 Oct 2018
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"rooms with sea view are wonderful, with large windows"
gadd364
15 Oct 2018
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PRICE RANGE
US$66 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western palace hotel and casinobest western palace hotel douglashilton hotel douglashilton international douglashilton douglasdouglas hilton
LOCATION
United KingdomIsle of ManDouglas
NUMBER OF ROOMS
133
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