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The Empress Hotel

Traveller (236)
Room & Suite (89)
Dining (54)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Empress Hotel offers three star comfort and has 104 refurbished bedrooms of which there are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an a la carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing up to 4 days a week and Sky/BT Sports also available for Sports fans. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Eire Lavenna Beauty.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Sauna
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
32Restaurantswithin 1 km
3Attractionswithin 1 km
945Reviews
374Photos
12Q+A
100Room tips
Traveller rating
  • 315
  • 356
  • 178
  • 59
  • 39
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  • English
Popular mentions
Staff where rude and snotty. Not very helpful and wouldn't stay again. Put us next door to 2 Large families with a gang of kids running around the corridors slamming doors and a member of staff was very noisy outside early in morning. Won't be in a rush to ever go back.
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We loved everything about this hotel the food was fantastic as was all the staff. Our bedroom was lovely nice views out to sea.We would not hesitate in staying here again. We cant wait to return later in the year. Brian &Gina Bartlett.
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Stayed here for a one night out, night on the town, celebration stay. It was a great choice with a very relaxed atmosphere and friendly staff. The breakfast was lovely and varied, the drinks at the bar were not expensive.
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We booked the suite; couldn't believe what good value it was. So well furnished that wife happily stayed in for a day in great comfort, sunbathing at the window interspersed with SKY TV. It has an entrance hall, so you don't hear anyone on the stairs from living or bedroom.
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Response from HEHotels, Manager at The Empress Hotel
Responded 1 week ago
Dear roger_a_capel Thanks so much for your 5 star review! Glad you enjoyed the spacious Suite, food and refurbished Piano Bar, Lounge & Brasserie too. Hope to see you again soon. Best Regards Neil Gray Business Manager
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First time visit to Empress Hotel for Christmas day, 4 of us enjoy an excellent meal staff excellent, a nice atmosphere, and room looked very festive. Arrived early, so had drinks in the bar, with nice piano playing while we
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Response from HEHotels, Manager at The Empress Hotel
Responded 1 week ago
Dear grangemrsjanetg Thanks for your recent review. Our Christmas Day Carvery Lunch is always very popular and I'm glad you enjoyed the food, pianist and entertainment, and hope we will see you again during the year too. Thanks again for the nice comments. Regards Neil Gray Business Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementThe Empress Hotel
Seaview double room
Photo provided by managementThe Empress Hotel
Zip link double or twin seaview room
Photo provided by managementThe Empress Hotel
Evening View from The Empress
Photo provided by managementThe Empress Hotel
View from The Empress
Only good thing the view
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12345618
no
0 votes
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I am almost sure that breakfast is served from 07:00 to 10:00. It is an excellent breakfast from traditional to continental.
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Hi Please call 01624 661155 so we can check availability but practice week still has a few rooms left, but the main week is now full. Thanks
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123
"Wonderful promenade vista from living room window."
"Rooms at the front obviously have a sea view but the prom in the front is sometimes very busy so would stay at the back again very quiet"
"Rooms at the front of the hotel enjoy panoramic views of Douglas Bay"
"lovely views from the front sea facing rooms"
"Try somewhere else, or a night when there are no events on"
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PRICE RANGE
US$79 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
empress hotel douglasempress hotel isle of man
LOCATION
United KingdomIsle of ManDouglas
NUMBER OF ROOMS
102
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