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24/12/2017 25/12/2017
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    Trevelyan

    Queens Promenade, Douglas IM2 4NE
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    24/12/2017 25/12/2017
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    Traveller (67)
    Room & Suite (14)
    Pool & Beach (1)
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    Overview
    • Excellent21%
    • Very good25%
    • Average18%
    • Poor13%
    • Terrible23%
    Travellers talk about
    Breakfast included
    Beachfront
    Non-Smoking Rooms
    Bar/Lounge
    Pets Allowed
    Paid Wifi
    Free Parking
    Pool
    Restaurant
    All hotel details
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    Ellan Vannin Metro Hotel
    619 reviews
    #2 of 15 hotels in Douglas
     
    The Welbeck Hotel
    439 reviews
    #1 of 15 hotels in Douglas
     
    Slieve Donard Resort and Spa
    3,117 reviews
    #1 of 16 hotels in Newcastle
     
    Premier Inn Barrow-In-Furness Hotel
    450 reviews
    #2 of 13 hotels in Barrow-in-Furness
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (113)
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    21 - 25 of 109 reviews

    Reviewed 20 August 2016

    We arrived on the late ferry from Liverpool getting to the hotel around 10:30pm. Although the front desk was closed, we were warmly greeted and given instructions on using the elevator, morning breakfast and house rules. The hotel is situated near the end of Queens...More

    Thank Italyinjune07
    Response from TrevelyanIOM, Manager at TrevelyanResponded 21 August 2017

    Dear sir/madam thank you for your review. please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. Also note that all rooms and appliances are registered and certified by the tourist board annually and meet the...More

    Reviewed 19 August 2016

    Definitely would not recommend this hotel to anyone ! We arrived and were seen by a lady who was very rude, unwelcoming and made it very difficult for us to even check in, it was like they did not want us there and not a...More

    2  Thank Surveyor26
    Response from TrevelyanIOM, Manager at TrevelyanResponded 21 August 2017

    Dear Steve please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. Also note that all rooms and appliances are registered and certified by the tourist board annually and meet the requirements for a 3 star...More

    Reviewed 12 August 2016 via mobile

    We were very concerned about the bad reviews but actually were pleasantly surprised. Very clean hotel, friendly and accommodating staff and excellent poached eggs! They let us leave our bags there and check out late. It's a budget hotel so don't expect 5star but it's...More

    Thank C83E11
    Response from TrevelyanIOM, Manager at TrevelyanResponded 21 August 2017

    Dear sir/madam thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay. All...More

    Reviewed 11 August 2016 via mobile

    This hotel is run down and dated. It was like going back to 1968 accommodation. The bed in the first room was old you could feel the springs it creaked when I sat on it. I knew I wouldn't sleep well so requested a better...More

    2  Thank Travelinstyle24
    Response from TrevelyanIOM, Manager at TrevelyanResponded 21 August 2017

    Dear sir/madam please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. Also note that all rooms and appliances are registered and certified by the tourist board annually and meet the requirements for a 3 star...More

    Reviewed 10 August 2016

    Boring ! Basic ! Ugly ! TV never worked, shower didn't work properly, opened and closed bar when suited ! No entertainment, had no privacy on windows ! A camping kettle in rooms , lift was a very old lift that took you most of...More

    1  Thank jennylillianfinch
    Response from TrevelyanIOM, Manager at TrevelyanResponded 21 August 2017

    Dear Jenny please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. Also note that all rooms and appliances are registered and certified by the tourist board annually and meet the requirements for a 3 star...More

    Ellan Vannin Metro Hotel
    619 reviews
    #2 of 15 hotels in Douglas
     
    The Welbeck Hotel
    439 reviews
    #1 of 15 hotels in Douglas
     
    Slieve Donard Resort and Spa
    3,117 reviews
    #1 of 16 hotels in Newcastle
     
    Premier Inn Barrow-In-Furness Hotel
    450 reviews
    #2 of 13 hotels in Barrow-in-Furness
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Breakfast included
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$76 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Trevelyan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Trevelyan Isle Of Man/Douglas
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    Traveller (67)
    Room & Suite (14)
    Pool & Beach (1)
    Hotel & Grounds (49)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 17 hotels in Isle of Man
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    1.43 km away
     
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    Ask a question
    Questions & Answers
    traceyquayle1
    9 September 2017|
    Answer
    Response from Pippalil05 | Reviewed this property |
    We didn't but I suppose some will as it is on the Prom.
    0
    Votes
    mozza99
    6 July 2016|
    AnswerShow all 4 answers
    Response from Beth040 | Reviewed this property |
    Tea and coffee facilities, yes. Hair dryer, don't know. Our son would not have looked for one.
    1
    Vote
    Room Tips
    "Don't book one until you've seen it."
    Read review
    "We stayed in room 53 on the 3rd flr which was ensuite with great views across the sea."
    Read review
    "request high for any views because of the scaffolding, request low if difficulties with stairs as lift not..."
    Read review
    "Top of the hotel."
    Read review
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