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Russell Hotel

22 reviews
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Traveller (11)
Pool & Beach (12)
Room & Suite (10)
Overview
  • Excellent83%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible4%
28 Aug 2016
“bad experience”
25 Jan 2015
“Better that staying at the palace hotel”
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
All hotel details
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Reviews (22)Write a Review
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1 - 5 of 22 reviews
Reviewed 28 August 2016

Stayed at the Russell hotel with my family for 1 night which was long enough. When taken into our room on first inspection the room looked nice. Once left in the room having a look around we found dust, spiders just didnt feel clean. We...More

Thank rosesjme
Response from SEAN D, Manager at Russell HotelResponded 15 April 2017

We are sorry you had a bad experience with us but did rectify the problem as soon as you brought it to our attention. We are pleased your parents enjoyed their balcony room with four poster bed and uninterrupted sea views. We hope to welcome...More

Reviewed 25 January 2015

I have stayed at the Russell hotel any times it has been like a second home to me. The new owner is a great guy so friendly and caring nothing is to much for him to do for people staying. It was redecorated last year...More

Thank Discipl
Response from SEAN D, Manager at Russell HotelResponded 15 April 2017

Thank you for your kind words. We try hard to ensure everyone has an enjoyable stay with us and it is good to know this is appreciated. We hope to see you again soon.

Reviewed 18 October 2014

Staff excellent very friendly and welcoming, was shown to the room which was nice as usually you are just given the key. Good accommodation, clean if a little a basic. Breakfast was not the best, it was just given to us without asking what we...More

Thank PJA040
Response from SEAN D, Manager at Russell HotelResponded 15 April 2017

Thank you for your kind words. The breakfast was described on arrival and no request was made to remove the beans. The wifi code is provided after guests have unpacked as there is a lot to take in on arrival. But we will leave the...More

Reviewed 10 September 2014

We stayed at the Russell from the 30th August till 6th September 2014. The new owner Sean is very welcoming and friendly. We stayed in the Paignton Sands room (room 2), with balcony overlooking the green, the sea, Paignton Pier and in the distance Torquay....More

1  Thank Sonia P
Response from SEAN D, Manager at Russell HotelResponded 15 April 2017

Thank you for your kind words. We are pleased you enjoyed your stay with us and the surrounding area. The guest photos on Trip Advisor do not represent the hotel since the extensive refurbishment which is now complete. We welcome new photos to assist future...More

Reviewed 12 August 2014

we travelled down to Paignton for a few days with the intention to find a B&B when we arrived, we came across Russell Hotel and we were so glad that we did, it is right on the cost so as you can imagine the views...More

1  Thank Sarah K
Response from SEAN D, Manager at Russell HotelResponded 15 April 2017

Thank you for your kind words, we are pleased you like the results of the refurbishment and thoroughly enjoyed your stay. We hope to see you again soon.

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About
Amenities
Top amenities
Breakfast included
Beachfront
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Room types
Family Rooms, Non-Smoking Rooms
Details
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (11)
Pool & Beach (12)
Room & Suite (10)
Dining (4)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Just let them know what you would like for breakfast"
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"Ask for balcony and seaview if available, magnificent."
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"no need for a tip here just tell Ann and Paul what you require they will try and accommodate you they do have..."
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"Sea view rooms are available"
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