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Bay Esplanade Hotel

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Traveller (149)
Room & Suite (58)
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Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor10%
  • Terrible3%
Travellers talk about
“mr bean”(13 reviews)
“self drive”(20 reviews)
AMENITIES
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Paid Wifi
Free Parking
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
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Traveller rating
155
226
115
61
22
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LanguageEnglish
155
226
115
61
22
Show reviews that mention
All reviewsshearings holidaymr beanself drivecoach driverpaid extra for a sea viewbuffet breakfasttiny bathroomentertainment roomsea frontsea view roomenjoyable breakper daynight porterexcellent positionrestaurant staffvisited this hotelevening entertainment
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131 - 135 of 579 reviews
Reviewed 11 October 2016

We made this booking following an earlier Shearings trip to a Bay hotel. This was not in the same league. The comparison would be between Champions League and Non-League but that would be disrespectful to Non-league. For our stay, we had 1 single and 1...More

2  Thank jayandmarts
Response from greer68, General Manager at Bay Esplanade HotelResponded 18 October 2016

Dear jayandmarts Thank you for taking the time to leave us a review. Disappointed to read that your stay with us didn’t live up to the experience of a previous Bay hotel that you checked into. I will look into the maintenance issue regarding your...More

Reviewed 10 October 2016

Having only just returned from yet another Shearings holiday, I think my Wife and I can now safely say that overall standards and perceived value for money are falling with this company. Being a Shearings regular customer for more years than I care to remember,...More

1  Thank Booze C
Response from greer68, General Manager at Bay Esplanade HotelResponded 18 October 2016

Dear Booze C Thank you for taking the time to review us, I hope my reply will help clarify some issues that you have raised. As a company we do often make changes as you mentioned, however we feel that the majority of these are...More

Reviewed 10 October 2016

This was our 14th visit to this hotel and it hasn't lost anything in its draw for us. The staff were excellent (as always), polite (as always) and helpful (as always). We were made to feel welcome right from the start and this continued throughout...More

1  Thank Alan P
Response from greer68, General Manager at Bay Esplanade HotelResponded 18 October 2016

“Excellent Weekend” Dear Alan P. Thanks for giving us a 5 star review. I think it’s fair to say you are one of our frequent visitors, and it’s always a pleasure to see you at our hotel and I really appreciate your review to reflect...More

Reviewed 8 October 2016

The staff are all very friendly and helpful, this was the third time this year my mother had visited the Esplanade, she booked and paid to reserve room 21 as she had stayed in it before and it was easy access due to her walking...More

Thank witcheshouse
Response from greer68, General Manager at Bay Esplanade HotelResponded 18 October 2016

Dear witcheshouse Thank you for taking the time to review us. Apologies that the room you required wasn’t available. We always strive to hold a reserved room, but do operate on a first come first served basis, so it is unfortunate it wasn’t available for...More

Reviewed 3 October 2016 via mobile

I booked here due the photos of the rooms looking ok and the listed hotel facilities ie bar etc. But my double room was very very small.. Sink next to bed, claustrophobic bathroom (size of large wardrobe) with the most ridiculously planned shower position....and I'm...More

2  Thank jjens7370
Response from greer68, General Manager at Bay Esplanade HotelResponded 18 October 2016

Dear jjens Thank you for your review. Sorry that the room size didn’t live up to your expectations. Being a Victorian hotel with en-suites added many years later, we haven’t got the largest rooms within the Shearings estate, however our company photos do give a...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$104 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$104 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (58)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Maureen C
3 March 2018|
AnswerShow all 8 answers
Response from keith h | Reviewed this property |
Hi just got back from this excellent hotel all the staff are very helpful,I don't think they have a specific child's menu but if you ask the restaurant staff I am sure they will provide something for you.not all the... More
1
Vote
Jim G
27 January 2018|
AnswerShow all 2 answers
Response from greer68 | Property representative |
Thank you for your enquiry. The layout of the building is unusual, as we have the 'basement' level, which is actually on ground floor, as you come up stairs to enter the hotel, then go down by lift to these rooms, which... More
0
Votes
RitaH51
31 October 2017|
AnswerShow all 10 answers
Response from Janut47 | Reviewed this property |
Not far. Perhaps ten minute walk.
1
Vote
Room Tips
"for views of Torbay upgrade to a room on the front"
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"Room 21 is on ground floor"
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"Couples always get the better rooms."
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"Don't grizzle and groan about your holioday when you get home, do it to management at the hotel, at the..."
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